Budget Car Insurance Review

James Rodriguez James Rodriguez updated on July 7, 2022

This is the ultimate review to guide you through Budget car insurance.

You might already know that Budget offers several car insurance policy options.
Some are great, others not so much.

So if you want to get:

  • Better value for money for your car insurance
  • Indicative quotes
  • Tips to lower your insurance premium, then you might love the following article.

Let’s dive right in.

Is Budget the best car insurance provider?

Getting the best car insurance deal is not all about the price. Indeed, focusing on just getting the cheapest deal might be a bad calculation when it comes to getting a good payout if you ever have an accident.

We’ve studied in detail Budget car policy terms and conditions and given our own ratings based on different criteria.

4,2 Safe overall rating for Budget

Our ratingOur opinion
Customer service & satisfaction

Efficient online application process
High customer satisfaction rate on Trust Pilot
Live chat feature available
24/7 Claims helpline

Cover provided

Wide range of covers available such as Car, Van, Home and Life insurance
Up to 60 days of abroad travel cover available at the same level of cover you have while in the UK
Motor Legal Protection available across all levels of cover as a standard
Availability of extra optional covers such as Key Care, Personal Accident Cover, Breakdown Cover, and Guaranteed Replacement Car Cover.
No excess protection
Loss of keys as extra

Value for money

Reasonably priced premiums
Availability of a No-Claims Bonus
No renewal fee
High cancellation fee of £38 – £60

Financial strength for pay out

Budget Insurance is one of the many trading names owned by BISL Limited, an insurance company that has vast experience in the industry making it capable of paying out claims.


User friendly and well organized website
Availability of live chat feature
Effective quote generation process done online
No black box insurance offered

Safe rating for Budget

Expert and customer reviews on Budget

We compiled expert and customer reviews from independent institutions, to give you an overall idea of Budget's reputation.

Review organisationConsumer satisfaction rates for Budget
Defaqto expert rating for Budget defaqto 5 stars
TrustPilot4,5/5 based on more than 7000 opnions
Consumer satisfaction rates on reviews for Budget

To check if Budget is the right car insurance for you, you can use our free comparison tool and finally compare coverage features, optional extras, excess, admin fees and customer rating without having to give any personal information.

Finally, compare best car insurance in less than 20 secs without giving your email.
No spamming, promise.


Our review on Budget car insurance policy

Budget car insurance is underwritten by some of the leading insurers in the UK. However, all the services are offered as one and don’t vary depending on the underwriter which makes the offer much clearer. Budget offers a comprehensive level of cover at very affordable rates.
However, you will have to pay some admin fees in compensation if you do change, or cancel your policy. The company is part of the BGL Group also owning Dial Direct or Beagle Street among others.

What does Budget car insurance policy cover?

Are TPO, TPFT and Comprehensive covers available at Budget?

Car insurance policyAvailable at BudgetCoverage in a nutshell
Third-Party Only
  • Passengers and third party covered
  • Policyholder is not covered for any injuries or damages
Third-Party Fire and Theft
  • Replacement of your car if stolen
  • Damages caused due to theft or fire
  • Cover third-party fire and theft
  • Covers injuries to you and damages to your car
Car insurance level of cover available at Budget

Keep in mind that you can always add optional extras to your policy.

Main guarantees at Budget explained in details

Let's find out what does Budget covers in its car insurance policy.

Breakdown cover at Budget

Insure 2 Drive offers 5 levels of Breakdown Cover that is provided by RAC (An automative repair service that they’ve partnered with to carry out their Breakdown Services to clients):

  • Roadside Cover: this covers breakdown services within the UK more than 1/4 mile from your home address. They don’t charge you any call-out fee.
  • Roadside and Recovery Cover: this inlcudes roadside breakdown services within the UK a 1/4 mile from your home address, and local recovery of the vehicle and 8 passengers including the driver to a single destination.
  • Roadside, Recovery and At Home Cover: this covers the benefits you get with Roadside and Recover Cover along with Breakdown assistance if your car breaks down at your home address or within 1/4 miles from your home address.
  • Roaside, Recovery, At Home and Onward Travel: this covers all of the benefits that come with the Roadside, Recovery and At Home Cover as well as alternative transport or overnight accomodation should they not be able to repair your vehicle at the roadside.
  • Roadside, Recovery, At Home, Onward Travel and Europe: this cover consists of the benefits you get with the Roadside Recovery At Home and Onward Travel as well as breakdown assistance while traveling in Europe.

Keycare cover at Budget

  • Up to £1000 for replacement of locks or keys in case of loss or theft of keys as well as reprogramming immobilisers.
  • It covers car keys, home keys and business premise keys.

Windscreen cover at Budget

  • Windscreen cover is only available as part of the comprehensive level of cover. It is not available as an optional addition.
  • Unlimited cover unless you get it repaired at a repairer that is not approved by the insurer. In that case, you’ll get a cover limited to £150

Motor legal protection at Budget

Up to £100,000 to cover for legal costs and expenses when pursuing for compensation after an incident that wasn’t your fault.

Personal policy injury available at Budget

Budget Insurance Personal Injury Policy covers the following:

  • Up to £30,000 in the case death and permanent total disability
  • Up to £50 per day for hospital up to 80 days total in case of hospitalization due to a car accident
  • Up to £22,500 in case of permanent loss of sight or hearing
  • Up to £750 for whiplash as a result of the accident you were in.

Coverage abroad at Budget

Budget Insurance offers up to 60 days cover for traveling within the EU. The level of cover will be the same as the one you have back in the UK.

Courtesy car at Budget

Budget Insurance offers 2 levels of Guaranteed Replacement Car Policy:
Basic: this covers you for up to 28 days if your car is deemed a total loss in case of an accident, fire, theft or attempted theft. If the accident was your fault or is in dispute, you’ll be provided with a car that has an engine size of 1000cc.
Guaranteed Replacement Car Plus: this covers a replacement car that has the same features as your car for up to 60 days. You also get the option of taking a £100 payment in case you don’t want a replacement car.

No-Claim Bonus (NCB) at Budget

Your NCB will keep increasing every year provided you don’t get yourself involved in any incident that may require you to file for a claim or have a claim filed against you. No NCB rate is stated in the website. You can also opt for an NCB protection cover at an additional charge.

If the incident caused was not your fault and Budget Insurance was able to recover all costs from the responsible party, your NCB will not be affected. However, if they’re not able to recover the costs of the incident, your NCB will be affected.

Claims on the following will not affect your NCB:

  • Windscreen cover
  • Medical emergency cover
  • Incidents caused by an uninsured driver.

At Budget, you can apply for the NCB protection. The NCB protection allows you to make a certain number of claims within a period without losing your No-Claim bonus.

NCB protection claims (number per year): 2 claim in 3 years.

A No-Claim bonus is a reward that you get from driving during a long time (at least one year) without making any claim. The more years you drive without claims, the higher your NCB rate gets hence the higher the discount on your insurance premium. 

How much does Budget car insurance cost?

You'll find below indicative car insurance quotes at Budget:

Drivers'ageMonthly premium
18 years old£107,91
40 years old £44,50
60 years old£32,81
Quotes above are for a comprehensive car insurance - eco car, clean record driver, Liverpool

Costs of Budget insurance car policies vary widely based on different factors such as:

  • The driver’s age 
  • The date on which they received their driving licence
  • The type of car 
  • Expected repair costs if the car is damaged
  • The performance, safety and security of the car 
  • The driver’s address and how busy the streets in the neighbourhood are
  • Who drives the car (any additional driver on the policy) 
  • The driver's record of accidents and claims (number of injuries, No Claim Bonus etc.) 
  • Insurance taxes.

The higher risk you represent, the more expensive your policy will be.

Is there any promo codes or discounts available at Budget?

There is no specific discount apart from the No-Claim Bonus available at Budget Insurance.

If you want to get a cheaper car insurance policy, another good way to do so is to never auto renew and always compare car insurance quotes.

Save more on your car insurance checking out our 13 tops tips to cut your insurance premiums!

Budget car insurance policy summarized


At Budget
NCB benefitYes
Uninsured driver NCB benefitYes
Loss or theft of keys£500 - Excess- £100
Personal belongings£150
Audio equipment


Medical expenses


Liability limit for property damageNot,stated
Legal expense£100,000
Courtesy car benefit

As standard

Courtesy car cover

Duration of repair of your car.

Coverage abroad

30 days to 60 days

Guarantees at Budget


At Budget
Fire excess£150 for personal belongings
Theft excess£150 for personal belongings
Accidental damage excessNot stated
Windscreen replacement excessExcess- £75
Limit- Unlimited when using approved repairer, £150 limit if using unapproved repairer.
Young driver excess


Excess at Budget

Admin fees

At Budget
Interest charged by payment installments

Not Stated

Renewal fees


Cancellation fees

Cancellation fees during cooling off period : £38
Cancellation fees outside cooling off period : £60

Modification fees

Mid-Term Adjustment fee: £20

Admin fees at Budget

Other car insurance policies available at Budget

Budget short term cover

Budget Insurance offers temporary car cover through their sister company, Jaunt.

Jaunt offers temporary car insurance for as little as an hour and as much as 30 days. Their cover is available for cars, vans and motorhomes and the application process is pretty quick and effortless. It is also important to mention that is a comprehensive level of cover.

Budget business car insurance

Budget Insurance has not stated anywhere if you could use your vehicle for business use. We would advise you to contact them directly and enquire about this before taking out an insurance policy with them if you’re looking to use your vehicle to go to and from work or for business travel.

Budget van insurance

Budget Insurance offers Van Insurance across all the 3 main levels of cover: Comprehensive, Fire, Theft & Third Party and Third Party Only.

The following benefits are available as standards across all the levels of cover:

  • Up to 30 days of travel within the EU
  • Up to £100,000 to cover for legal costs and expenses when pursuing for compensation after an incident that wasn’t your fault.

In addition to the main level of cover you can also opt for any of the following optional extras:

  • Breakdown Assistance
  • Key Care Cover
  • Guaranteed Replacement Vehicle
  • Personal Accident Cover
  • Tools Cover.

How to contact Budget auto insurance?

Budget phone numbers 

You will find all important phone numbers to contact Budget car insurance:

Contact numberOpening hours

Customer Service

0344 412 2118

Monday to Friday: 8am to 9pm
Saturday: 9am to 5pm
Sunday: 10am to 4pm


0344 412 2115

Monday to Friday: 8am to 9pm
Saturday: 9am to 5pm
Sunday: 10am to 4pm


0344 412 2127

Available 24/7

RAC Breakdown

0330 332 8468

Available 24/7


0330 018 3242

Available 24/7

Van Customer Service

0344 412 2124

Monday to Friday: 8am to 9pm
Saturday: 9am to 5pm
Sunday: 10am to 4pm

Contact numbers at Budget

Budget other contact details

You'll find below Budget main contact details:

Contact details of Budget
Email address

[email protected]

Customer account with Budget login

[My account]https://secure.budgetinsurance.com/SelfService/Security/Login/LoginRegister?r=0&utm_source=Static%2Bsite&utm_medium=Button&utm_term=Login&product=car

Social mediaTwitter
Contact details at Budget

You can also contact them by mail by writing to Budget car insurance:

Budget Insurance Services
Unit 25 Tresham Road
Orton Southgate

How to cancel your car insurance at Budget?

You can always cancel your car insurance policy at any time. However, some fees may apply especially if you cancel it after the 14 cooling-off period after your contract's anniversary date.

Since car insurance is a legal requirement, Budget as well as other insurers will renew your policy automatically at the end of the policy period without any notification from your side. However, Budget has the obligation to send you a renewal notice within 7 to 21 days before your contract comes to an end. You will therefore have 14 days - the cooling off period - to cancel your policy at reduced cancellation fees.

For the same reason, if you cancel your car insurance policy, you must sign up to a new one immediately. Find out more on car insurance legal requirement.

You would need to have various documents ready such as:

  • your policy number (right hand corner of your documents);
  • your bank details; and
  • your payment method in case there are cancellation fees.

Budget could also refuse to cover your car any longer if you don't pay for your premiums within the time allocated, or if they find out that you omitted important information that was required by the company such as your driving experience or you if have committed a fraud of any kind. This act is known as ‘fronting’.