Ford Warranties: The Ultimate Guide

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Alexandre Desoutter updated on February 20, 2020

You are the happy owner of a Ford?

Before hitting the road, you may want to be sure that you will be covered in case your car breaks down and you have to face significant repairing costs.

That is where Ford warranties comes in.

In this guide, we will detail everything you need to know about Ford warranties: what do they cover, cost, contact details and much more. Let's jump into it!

What is Ford New Vehicle Limited Warranty?

Anyone who purchases a Ford car for its own use or for company use can apply to Ford New Vehicle Limited Warranty.

With Ford’s New Vehicle Warranty, they got you covered from the cost of repairs without worrying paying for the bill.
Learn more about the Ford New Vehicle Warranty below.

Ford New Vehicle Limited Warranty termsWarranty details
Criteria

3 years or 36 000 miles driven whichever occurs first

Cover
  • Covers Engine, transmission, front-wheel drive, rear-wheel drive, four-wheel/all-wheel drive replacement cost.
  • Any minor defect.
  • So long as the car was taken to a Ford dealer during the warranty period for a repair and properly maintained.
Exclusions
  • Damage caused by accidents, collision or objects striking the vehicle, theft, vandalism, riot, fire, explosion, using contaminated fuel, chemicals, driving through water deep, misuse of the vehicle
  • Damage caused by alteration or modification
  • Damage caused by use and/or the environment such as rust, deterioration or paint damage
  • Maintenance wear
  • SYNC Hands-Free Communications and entertainment system
  • Tire wear
Duration

Up to three years or 36 000 miles driven, which ever comes first.

Cost

It is free upon purchase of the vehicle.

Repair process
  • Your Owner’s Manual and Service Portfolio (Ford Digital Service Record System) will serve as the requirements when claiming service of warranty.
  • Present your vehicle to an authorised dealer for inspection and they will check online if you are registered in the system database.
Transfer warranty to second owner

It is fully transferable if sold privately.

Ford New Vehicle Limited Warranty in details

Protect your car whether it new or used with our partner Click4warranty.
Instant cover, no claim limit. Rated Excellent on TrustPilot. £40 discount online.

See dealSee deal

Ford Ford Protect Extended Warranty, is it worth it?

Ford owners have the option to extend the factory warranty once it expires by paying additional fee.

It’s very hard to say whether you would need or not to extend your Ford warranty cover. According to us, getting an extended car warranty for is particularly useful for owners who:

  • have an expensive vehicle with potential high repairing costs (such as brand new powerful vehicles in high insurance groups or automatic cars for instance)
  • hit the road above average
  • can not afford to pay any unforeseen expense in case unexpected problem occurs.

If extra reassurance is what you want after 4 or 5 years, Ford Protect Extended Warranty is what you need! Choose the one that’s right for you and leave all worries aside.

Ford Ford Protect Extended Warranty termsWarranty details
Criteria

When your basic warranty of 3 year/60 000 miles plan expires.

Cover

What’s protected in the package warranty are the following:

  • Engine
  • Transmission
  • Catalytic converter
  • Front axle
  • Rear axle
  • Steering
  • Braking system (excluding brake pads, brake discs, brake shoes and brake drums)
  • Air conditioning
  • Heating
  • Ford audio systems (if factory-fitted)
  • Airbag
  • The entire electrical system including engine control, central locking, ABS, electrically adjusted seats and all other components making up the electronic safety and convenience system factory fitted to your car.
Exclusions
  • All wear and tear parts and labour to replace these parts
  • Damage to vehicles that have been neglected, modified or used for racing or rallying
  • Bodywork and paint repairs, repairs to glass, upholstery and interior trim.
Duration

The Ford Protect Extended Warranty has two plans can choose for four years/80 000 miles or five years/100 000, which ever occurs first.

Cost

For 4 Year – 80 000 Miles plan (depending in vehicle type inclusion of VAT at 20%):

  • B-MAX, EcoSport, KA+ – £160.00
  • Fiesta, Fiesta Van, C-MAX, Focus – £190.00
  • All-New Focus – £228.00
  • Mondeo – £210.00
  • Kuga – £220.00
  • Galaxy – £250.00
  • S-MAX – £270.00
  • Mustang – £300.00
  • Edge – £370.00

For 5 Year – 100 000 Miles (depending in vehicle type inclusion of VAT at 20%):

  • B-MAX, EcoSport, KA+ – £290.00
  • Fiesta, Fiesta Van – £350.00
  • C-MAX, Focus – £440.00
  • All-New Focus – £528.00
  • Mondeo, Kuga – £550.00
  • Galaxy, S-MAX, Mustang – £680.00
  • Edge – £870.00
Repair process

Present your Owner’s Manual and Service Portfolio.

Transfer warranty to second owner

Yes, it can be transferred in a private sell.

Ford Ford Protect Extended Warranty in details

Find Ford terms and conditions here.

You could also find insurance companies' alternatives warranties for your Ford by consulting our best used and new car warranties guide.

Protect your car whether it new or used with our partner Click4warranty.
Instant cover, no claim limit. Rated Excellent on TrustPilot. £40 discount online.

See dealSee deal

With the Ford Direct Approved Used Cars Warranty, gives you more boost of confirdence on the road.
Learn more about the policy below.

Ford Direct Approved Used Car Warranty termsWarranty details
Criteria

Applicable only to a quality used cars bought in Ford Authorised Dealer.

Cover
  • Any failure which does not involve vehicle breakdown
  • Original components and mechanical failure.
Exclusions
  • Failures caused by accidental damage, misuse or neglect
  • Vehicles that have been modified and/or used for racing or rallying
  • Vehicles used for short-term rental
  • Repairs carried out by an unauthorised third party
  • Any loss, damage or failure which occurs when the vehicle isn’t in one of the covered countries
Duration

Up to two years comprehensive unlimited mileage.

Cost

Not mentioned

Repair process
  • Bring your vehicle to a Ford Authorised repairer within 7 days of any seen failure.
  • Must produce a stamped Ford History Log showing serviced schedules, invoices and receipts of any service made.
Transfer warranty to second owner

Yes, it can be transferred to a new owner.

Ford Direct Approved Used Car Warranty in details

Pros and cons of Ford warranties

ProsCons
  • Different coverage options to personalize the service plan
  • Good coverage on wear items for extra peace of mind
  • Some routine services like oil changes are covered
  • Relatively strict eligibility requirements
  • Limited roadside assistance
Pros and cons of Ford warranties

How to cancel Ford warranty?

Should you wish to cancel the warranty, Ford is not obliged to make any refund.

How to renew Ford warranty?

You can even renew your current warranty if it is about to expire

Contact Ford car warranty services

Details
By phone

Ford Motor Company Ltd
Phone 020 3564 4444
Monday – Friday 8:30 am – 8:00 pm
Saturday 8:30 am – 7:00 pm
Sunday (Excluding Public Holidays) 9:30 am – 5:00 pm

By post

Ford Customer Relationship Centre
Royal Oak Way South
Daventry
Northamptonshire
NN11 8NT

By email

[email protected]

Customer portal

Log in and access your personalised features with your Ford Account to this link https://www.ford.co.uk/ford-account#!/login
Your Ford Account and FordPass app log in details are the same.

Customer app

FordPass app

Chatbot

Not available

Ford car warranty contact details

Don’t forget that warranty cover has nothing to do with insurance. A warranty covers vehicle break down and garage costs. In order to get on the road, you will need to insure your car first! That is a legal requirement.

You can insure your car either at Ford or shop around to compare more can insurance policies.

Our recommendation on Ford car warranty

Protection of your vehicle after the warranty expires should be considered as any vehicle is likely to breakdown at some point. You may be facing expensive cost of repairs. With the Ford’s offered extended warranty you will be covered for most of components repairs. You can pay it annually or monthly.

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Alexandre Desoutter
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Alexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications.

In this sense, his role leads him to carry out steering and support work with all HelloSafe editors and contributors so that the editorial line defined by the company is fully respected. and declined through the texts published daily on our platforms.

As such, Alexandre is responsible for implementing and maintaining the strictest journalistic standards within the HelloSafe editorial staff, in order to guarantee the most accurate, up-to-date information on our platforms. and expert as possible. Alexandre has in particular undertaken for two years now the implementation of a system of systematic double-checking of all the articles published within the HelloSafe ecosystem, able to guarantee the highest quality of information.