AA: Login, Contact and Phone Numbers
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You would like to get a quote, log in to your AA account, make a claim, or contact AA for whatever reason?
You’ve come to the right place.
You will find below any information you need to log in, contact, claim or cancel at AA.
How do I get a quote at AA?
To get a quote from AA, nothing could be simpler.
Use our comparison tools, 100% free and anonymous and get quotes within 20 seconds from AA and other best providers of the market.
You could also go on AA homepage and click on the Get Quote button.
>> MORE: Our review on AA
How do I contact AA?
How do I contact AA car insurance?
You will find below all main helplines related to AA car insurance and their opening hours.
| Service | Phone number | Opening hours |
|---|---|---|
Renewal | 0370 160 0138 | Monday to Friday: 8:00 am – 8:00 pm |
Cancellations | 0370 160 0138 | Monday to Friday: 8:00 am – 8:00 pm |
Breakdown assistance | 0800 88 77 66 | Lines are open 24 hours a day |
Misfuelling accident | 0800 072 7420 | Lines are open 24 hours a day |
Van insurance | 0330 343 8971 | Monday to Friday: 8:00 am – 8:00 pm |
Claims | 0800 269 622 | Lines are open 24 hours a day |
How do I contact AA travel insurance?
You will find below all main helplines related to AA travel insurance and their opening hours.
| Service | Phone number | Opening hours |
|---|---|---|
Customer Service | 0808 169 1195 | Monday to Sunday: 9am to 5pm |
Medical Emergency | +44 (0)147 335 6274 | Available 24/7 |
Claims | 0330 058 2991 | Available 24/7 |
How do I contact AA home insurance?
All contact details for AA home insurance are mentioned below.
| Service | Phone number | Opening hours |
|---|---|---|
Claims | 0800 197 6169 | Mon - Fri: 9am – 6pm |
Renew or change policy | 0800 107 9068 | Monday to Friday 9am to 6pm |
Quotes | 0800 88 77 66 | Monday to Friday 9am to 6pm |
Customer service | 0370 606 1617 | Mon - Fri: 8am - 6pm |
What are AA general contact details?
| Contact details | |
|---|---|
| Mail address | AA |
| Social media | Facebook, Instagram, Linkedin |
| Chatbot | Available. |
How do I login to AA My Account?
To log in to the AA My Account customer portal, there is nothing simpler.
- Go to the AA Insurance Homepage and click on Your account
- Push the Log in button
- Enter your email address you used when you purchased your policy
- Also mention your password and log in to your portal.
You can also directly click on AA My Account login and follow the process.
| What can I do logging in to My Account AA? | |
|---|---|
| Access my AA policy documents | yes |
| Cancel my AA policy | no |
| Modify my AA policy / change my address | yes |
| Make a claim | no |
| Manage your No Claim Discount / send proof of NCB | no |
How do I register as a new client on AA?
You are a new customer at AA?
To start using Your Account customer portal and manage your policies online, you first need to register. You can follow the same process as above and find the "Register Now" button just below the "Log In" button in the "Your account" tab of the Home Page.
You will be asked to provide:
- Your details (name, date of birth, postcode)
- Your policy number
- Choose a password.
How do I login on My Account AA if I've forgotten my password?
If you've forgotten your password, just click on the "Forgot your password" button in the Log In section and follow the whole process to reset one.
- Enter your email address you've used for subscription
- Wait for your new temporary password to be sent by email.
Where to find my AA policy number?
Good to know
Your policy number is a unique identifier, associated with your insurance policy. A policy number is always assigned to a specific individual by your insurer, once you have purchased an insurance.
AA will identify your account with your policy number. You will always be asked to provide it when you report a claim, cancel or modify your policy or for any other matter.
Your policy number is mentioned on top of your AA policy schedule. Your policy schedule is usually sent by mail, email, or accessible through your customer portal.
How do I make a claim at AA?
You will find below any information you need to know to report a claim at AA.
How to claim on your AA car insurance?
You can make a claim on your AA car insurance policy by calling the number below.
| How to claim on AA car insurance? | |
|---|---|
| Claim by phone | 0800 269 622 |
How to claim on your AA travel insurance?
There are 3 ways to make a claim at AA Insurance: by email, online or by phone.
| How to claim on AA travel insurance? | |
|---|---|
| Claim by email | |
| Claim online | You can make a claim online by visiting this page. |
| Claim by phone | 0330 058 2991 |
How to claim on your AA home insurance?
You can make your claim by checking the home insurance policy document to ensure that you are covered. Then place a call to the phone number on your policy summary and follow the instructions that will be given.
You will be asked to provide your insurance policy number as well as details on claim circumstances such as date and time, pictures or other person involved.
| How to claim on AA home insurance? | |
|---|---|
| Claim online | |
| Claim by phone | 0800 500 216 |
How do I cancel my AA policies?
How to cancel AA car insurance?
You will find below main information to cancel your car insurance policy at AA:
| How to cancel AA car insurance? | |
|---|---|
| Cancellation fees | Cancellation fees during cooling off period: £0-£15 |
| Cancel by phone | 0370 160 0138 |
How to cancel AA travel insurance?
You will find below main information to cancel your travel insurance policy at AA:
| How to cancel AA travel insurance? | |
|---|---|
| Cancellation fees during cooling off period of 14 days | £0 |
| Cancellation fees outside cooling off period | No refund |
| Cancel by mail | Send your letter to: |
| Cancel by phone | 0330 058 1644 |
How to cancel AA home insurance?
To cancel your AA house insurance, here is what you need to know:
| Cancelling your home insurance at AA | |
|---|---|
| Cancellation notice if AA cancel your policy | Not stated |
| Cancellation fees | Fees during cooling-off period: Not stated Fees outside cooling-off period:£20 |
| Cancel by phone | 0800 500 216 |
