Axa: Login, Contact and Phone Numbers
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You would like to get a quote, log in to your Axa account, make a claim, or contact Axa for whatever reason?
You’ve come to the right place.
You will find below any information you need to log in, contact, claim or cancel at Axa.
How do I get a quote at Axa?
To get a quote from Axa, nothing could be simpler.
Use our comparison tools, 100% free and anonymous and get quotes within 20 seconds from Axa and other best providers of the market.
You could also go on Axa homepage and click on the Get Quote button.
>> MORE: Our review on Axa
How do I contact Axa?
How do I contact Axa car insurance?
You will find below all main helplines related to Axa car insurance and their opening hours.
| Service | Phone number | Opening hours |
|---|---|---|
Customer service/ cancellations | 0330 024 1158 | Mon-Fri 8am - 8pm |
Quotes | 0333 241 3545 | Mon-Fri 8am - 8pm |
No claims discount | 0330 024 1157 | Mon-Fri 8am - 8pm |
Manage Payment | 0330 024 1229 | Mon-Fri 8am-8pm |
Claims | 0330 024 1305 | Monday to Friday 8am – 8pm |
Breakdown assistance | 0800 197 1121 | Monday to Friday 8am – 8pm |
How do I contact Axa travel insurance?
You will find below all main helplines related to Axa travel insurance and their opening hours.
| Service | Phone number | Opening hours |
|---|---|---|
Customer Service | 330 024 1307 | Monday to Friday: 8am to 8pm |
Medical Emergency | +44 (0)1737 815 626 | Available 24/7 |
Legal Advice | 0330 024 1309 | Monday to Friday: 8:30am to 7pm |
Claim Complaints | 0330 024 1308 | Monday to Friday: 8:30am to 7pm |
Payment management | 0330 024 1229 | Monday to Friday: 8am to 8pm |
How do I contact Axa home insurance?
All contact details for Axa home insurance are mentioned below.
| Service | Phone number | Opening hours |
|---|---|---|
Claims | 0330 024 8086 | Mon - Fri: 9am – 5pm |
Manage payment | 0330 024 1239 | Mon - Fri: 9am – 5pm |
Customer service / cancellation | 0330 024 1235 | Mon - Fri: 9am to 5pm |
Home emergency | 0330 024 1259 | 24/7 |
Legal helpline | 0330 024 1278 | 24/7 |
Policy complaints | 0330 024 1235 | Monday to Friday, 9am – 5pm |
What are Axa general contact details?
| Contact details | |
|---|---|
| Mail address | AXA Insurance |
| Social media | Twitter, Instagram, Facebook, YouTube, LinkedIn. |
| Chatbot | Available. |
How do I login to Axa Axa Account?
You can log in to your customer portal through: Log in to AXA insurance.
This allows you to manage your insurance policy
- access your document , save PDFs
- manage your policy, make changes, renew itget a quote
- get a quote.
| What can I do logging in to Axa Account Axa? | |
|---|---|
| Access my Axa policy documents | yes |
| Cancel my Axa policy | yes |
| Modify my Axa policy / change my address | yes |
| Make a claim | yes |
| Manage your No Claim Discount / send proof of NCB | yes |
How do I register as a new client on Axa?
You are a new customer at Axa?
To start using Axa account customer portal and manage your policies online, you first need to register. You can follow the same process as above and find the "Register" button on the Login page.
You will be asked to provide:
- Your email address you've used when purchasing a policy from Axa
- Your birth date
Axa will find you in their customer database and will ask you to follow the step-by-step registering process online.
How do I login on Axa Account Axa if I've forgotten my password?
If you've forgotten your password, just click on the "Forgot your password" button in the Log In section and follow the whole process to reset one.
- Enter your email address you've used for subscription
- Wait for your new temporary password to be sent by email.
Where to find my Axa policy number?
Good to know
Your policy number is a unique identifier, associated with your insurance policy. A policy number is always assigned to a specific individual by your insurer, once you have purchased an insurance.
Axa will identify your account with your policy number. You will always be asked to provide it when you report a claim, cancel or modify your policy or for any other matter.
Your policy number is mentioned on top of your Axa policy schedule. Your policy schedule is usually sent by mail, email, or accessible through your customer portal.
How do I make a claim at Axa?
You will find below any information you need to know to report a claim at Axa.
How to claim on your Axa car insurance?
You can make a claim on your Axa car insurance policy by calling the number below.
| How to claim on Axa car insurance? | |
|---|---|
| Claim by phone | 0330 024 1305 |
How to claim on your Axa travel insurance?
There are 2 ways to make a claim and that is either through a phone call or online.
| How to claim on Axa travel insurance? | |
|---|---|
| Claim online | You can claim online by visiting this page and following the instructions as stated. |
| Claim by phone | 0330 024 1308 |
How to claim on your Axa home insurance?
At AXA, you can submit your claim online or by phone.
You will be asked to provide your insurance policy number as well as details on claim circumstances such as date and time, pictures or other person involved.
| How to claim on Axa home insurance? | |
|---|---|
| Claim online | |
| Claim by phone | 0330 024 8086 |
How do I cancel my Axa policies?
How to cancel Axa car insurance?
You will find below main information to cancel your car insurance policy at Axa:
| How to cancel Axa car insurance? | |
|---|---|
| Cancellation fees | Cancellation fees during cooling off period: £0 |
| Cancel online | You can cancel your policy from your Axa account. |
| Cancel by phone | 0330 024 1158 |
How to cancel Axa travel insurance?
You will find below main information to cancel your travel insurance policy at Axa:
| How to cancel Axa travel insurance? | |
|---|---|
| Cancellation fees during cooling off period of 14 days | £0 |
| Cancellation fees outside cooling off period | No refund |
| Cancel by phone | 0330 024 1307 |
How to cancel Axa home insurance?
To cancel your Axa house insurance, here is what you need to know:
| Cancelling your home insurance at Axa | |
|---|---|
| Cancellation notice if Axa cancel your policy | 21 days |
| Cancellation fees | Fees during cooling-off period: £0 Fees outside cooling-off period:£30 |
| Cancel by email | |
| Cancel by phone | 0330 0241 235 |
