Dial Direct: Login, Contact and Phone Numbers

James Rodriguez James Rodriguez  updated on June 2, 2020

You would like to get a quote, log in to your Dial Direct account, make a claim, or contact Dial Direct for whatever reason? 

You’ve come to the right place. 

You will find below any information you need to log in, contact, claim or cancel at Dial Direct.

How do I get a quote at Dial Direct?

To get a quote from Dial Direct, nothing could be simpler.

Use our comparison tools, 100% free and anonymous and get quotes within 20 seconds from Dial Direct and other best providers of the market.

You could also go on Dial Direct homepage and click on the Get Quote button.

>> MORE: Our review on Dial Direct

How do I contact Dial Direct?

How do I contact Dial Direct car insurance?

You will find below all main helplines related to Dial Direct car insurance and their opening hours.

ServicePhone numberOpening hours

Customer Service

0344 412 2137

Monday to Friday: 8am to 9pm
Saturday: 9am to 5pm
Sunday: 10am to 4pm

Claims

0344 412 2142

Available 24/7

RAC Breakdown

0330 332 8471

Available 24/7

Windscreen Claims

0330 018 3243

Available 24/7

Van Customer Service

0344 412 2135

Monday to Friday: 8am to 9pm
Saturday: 9am to 5pm
Sunday: 10am to 4pm

Van RAC Breakdown

0330 332 8471

Available 24/7

Dial Direct car insurance contact phone numbers

How do I contact Dial Direct home insurance?

All contact details for Dial Direct home insurance are mentioned below.

ServicePhone numberOpening hours

Claims

0344 412 2143

24/7

Complaints

0344 412 2133

Not Stated

Dial Direct home insurance contact phone numbers

What are Dial Direct general contact details?

Contact details
Mail address

Dial Direct Insurance,
Pegasus House,
Bakewell Road,
Orton Southgate,
Peterborough, PE2 6YS

Social media

no

Chatbot

Not Available

Dial Direct contact details

How do I login to Dial Direct Self Service Centre?

You only need to enter your email address and password to log in. Through the self service centre, you can do the following:

  • View policy documents
  • Change vehicle details
  • Make payments as well as change payment details
  • Add or remove named drivers.

Log In to Dial Direct

What can I do logging in to Self Service Centre Dial Direct?
Access my Dial Direct policy documentsyes
Cancel my Dial Direct policyno
Modify my Dial Direct policy / change my addressyes
Make a claimno
Manage your No Claim Discount / send proof of NCByes
Self Service Centre Dial Direct features

How do I register as a new client on Dial Direct?

To register an account at Dial Direct, just click on the ‘Register Now’ button on the login page.
The following details will be required when registering an account:

  • First name initial and surname
  • Date of birth
  • Policy number
  • Email address
  • New password.

How do I login on Self Service Centre Dial Direct if I’ve forgotten my password?

If you’ve forgotten your password, click on ‘Forgotten your password?’ and enter your email address and date of birth as required before proceeding with the next steps.

Where to find my Dial Direct policy number?

Your policy number is a unique identifier, associated with your insurance policy. A policy number is always assigned to a specific individual by your insurer, once you have purchased an insurance.

Dial Direct will identify your account with your policy number. You will always be asked to provide it when you report a claim, cancel or modify your policy or for any other matter.

Your policy number is mentioned on top of your Dial Direct policy schedule. Your policy schedule is usually sent by mail, email, or accessible through your customer portal.

How do I make a claim at Dial Direct?

You will find below any information you need to know to report a claim at Dial Direct.

How to claim on your Dial Direct car insurance?

You can make a claim by calling the claims department at Dial Direct.

How to claim on Dial Direct car insurance?
Claim by phone

0344 412 2142

How to make a claim on Dial Direct car insurance

How to claim on your Dial Direct home insurance?

Claims can be made by calling the company’s 24/7 line.

You will be asked to provide your insurance policy number as well as details on claim circumstances such as date and time, pictures or other person involved.

How to claim on Dial Direct home insurance?
Claim online

Claim form online

Claim by phone

0344 412 2143

How to claim on my home insurance at Dial Direct

How do I cancel my Dial Direct policies?

How to cancel Dial Direct car insurance?

You will find below main information to cancel your car insurance policy at Dial Direct:

How to cancel Dial Direct car insurance?
Cancellation fees

Cancellation fees during cooling off period : £38
Cancellation fees outside cooling off period : £60

Cancel by phone

0344 412 2137

How to cancel Dial Direct travel insurance

How to cancel Dial Direct home insurance?

To cancel your Dial Direct house insurance, here is what you need to know: 

Cancelling your home insurance at Dial Direct
Cancellation notice if Dial Direct cancel your policy

14 days

Cancellation feesFees during cooling-off period:

£35

Fees outside cooling-off period:

£35

Cancel online

Cancellations can be made on the online account.

How to cancel my Dial Direct home insurance