Esure: Login, Contact and Phone Numbers

James Rodriguez James Rodriguez  updated on June 2, 2020

You would like to get a quote, log in to your Esure account, make a claim, or contact Esure for whatever reason? 

You’ve come to the right place. 

You will find below any information you need to log in, contact, claim or cancel at Esure.

How do I get a quote at Esure?

To get a quote from Esure, nothing could be simpler.

Use our comparison tools, 100% free and anonymous and get quotes within 20 seconds from Esure and other best providers of the market.

You could also go on Esure homepage and click on the Get Quote button.

>> MORE: Our review on Esure

How do I contact Esure?

How do I contact Esure car insurance?

You will find below all main helplines related to Esure car insurance and their opening hours.

ServicePhone numberOpening hours

Customer Service

0345 045 1000

Monday-Friday 8am – 8pm
Saturday 9am – 5pm
Sunday 9am – 2pm

Quotes and sales

0345 045 1000

Monday-Friday 8am – 8pm
Saturday 9am – 5pm
Sunday 9am – 2pm

Multi car sales

0800 434 6764

Monday-Friday 8am – 8pm
Saturday 9am – 5pm
Sunday 9am – 2pm.

Claims

24hr Breakdown Cover (RACD): 0800 085 6837
Motoring Legal Protection: 0345 603 7872
Car Key Cover: 0800 085 4913
Misfuelling Cover: 0800 085 8556
(Misfuelling benefit does not cover fully Electric Vehicles.)

24/7

Renewal hotline

0345 603 7879

Monday-Friday 8am – 8pm
Saturday 9am – 5pm
Sunday 9am – 2pm

24-hour accident recovery

0800 085 8533

24/7 7 days a week

Esure car insurance contact phone numbers

How do I contact Esure travel insurance?

You will find below all main helplines related to Esure travel insurance and their opening hours.

ServicePhone numberOpening hours

Customer service

0345 600 3950

Monday to Friday: 9am – 5pm

Emergency Assistance

+44 (0)203 926 0272

Available 24/7

Legal Advice

+44 (0)345 241 1875

Monday to Friday: 8:30am to 7pm

Claims

0203 926 0271

Monday to Friday: 8am to 6pm

Renewal

0345 600 3949

Monday to Friday: 9am to 5pm

Esure travel insurance contact phone numbers

How do I contact Esure home insurance?

All contact details for Esure home insurance are mentioned below.

ServicePhone numberOpening hours

Customer service

0345 601 7074

Mon – Fri: 8am – 8pm
Sat: 9am – 5pm
Sun: 9am – 2pm

Quotes and sales

0345 045 8000

Mon – Fri: 8am – 8pm
Sat: 9am – 5pm
Sun: 9am – 2pm

Renewal Hotline

0345 601 7079

Mon – Fri: 8am – 8pm
Sat: 9am – 5pm
Sun: 9am – 2pm

Payment queries

0345 045 8000

Mon – Fri: 8am – 8pm
Sat: 9am – 5pm
Sun: 9am – 2pm

Home insurance claims

0345 601 7072

24/7

Other claims

Pest cover: 0345 601 7073
Legal protection cover: 0345 601 7070
Home emergency cover: 0345 601 7624
Legal advice cover: 0345 601 7070

24/7

Esure home insurance contact phone numbers

What are Esure general contact details?

Contact details
Mail address

esure
The Equinox
19 Cadogan Street
Glasgow G2 6QQ

Social media

Facebook, Twitter, LinkedIn.

Chatbot

Available.

Esure contact details

How do I login to Esure My Account?

You can log in to your Esure account through the following link Login to Esure My Account.
You can also easily access the log in section through the esure homepage by clicking on the Log In button on the top right corner.

To sign in, you will need to fill in your email address and password.

The customer portal at Esure will allow you to fully manage your policy online.

What can I do logging in to My Account Esure?
Access my Esure policy documentsyes
Cancel my Esure policyyes
Modify my Esure policy / change my addressyes
Make a claimyes
Manage your No Claim Discount / send proof of NCByes
My Account Esure features

How do I register as a new client on Esure?

You are a new customer at Esure? You will receive an email with a temporary password that you will need to reset when you log in to your Esure account for the first time.
To start using My Account at Esure and fully manage your policies online, you first need to register through the registration link, accessible on the same page than the Log in section.

You will be asked to provide:

  • Your details (name, date of birth, postcode)
  • Your policy number
  • Your car registration number if you purchased car insurance.

You will then receive a temporary password as well as the whole process to reset one.

How do I login on My Account Esure if I’ve forgotten my password?

If you’ve forgotten your password, just click on the "forgot your password?" button on the Log In page and follow the whole process to reset one.

  • Enter your email address you’ve used for subscription
  • Wait for your new password to be sent by email
  • Enter a new password that you can easily memorize.

Where to find my Esure policy number?

Your policy number is a unique identifier, associated with your insurance policy. A policy number is always assigned to a specific individual by your insurer, once you have purchased an insurance.

Esure will identify your account with your policy number. You will always be asked to provide it when you report a claim, cancel or modify your policy or for any other matter.

Your policy number is mentioned on top of your Esure policy schedule. Your policy schedule is usually sent by mail, email, or accessible through your customer portal.

How do I make a claim at Esure?

You will find below any information you need to know to report a claim at Esure.

How to claim on your Esure car insurance?

You can make a claim either on My Account or by calling the claim helpline.

How to claim on Esure car insurance?
Claim by email

[email protected]

Claim online

Connect to My Account as explained above and follow the process. You will need to provide:

  • Your name, phone number and adress
  • Your car vehicle registration number
  • Photos of the accident scene and circumstances details.
Claim by phone

24hr Breakdown Cover (RACD): 0800 085 6837
Motoring Legal Protection: 0345 603 7872
Car Key Cover: 0800 085 4913
Misfuelling Cover: 0800 085 8556
(Misfuelling benefit does not cover fully Electric Vehicles.)

How to make a claim on Esure car insurance

How to claim on your Esure travel insurance?

There are 3 ways to make a claim: by email, phone or by downloading the claims form and sending it by mail.

How to claim on Esure travel insurance?
Claim by mail

Tifgroup Claims
1 Tower View
Kings Hill
West Malling, Kent
ME19 4UY

Claim by email

[email protected]

Claim online

Visit this page to find the type of claim you intend to make and follow the claim process.

Claim by phone

0203 926 0271

How to make a claim on Esure travel insurance

How to claim on your Esure home insurance?

There are two ways to claim at Esure. It is either you claim online through the customers portal section of the company’s website Or by making a phone call.

You will be asked to provide your insurance policy number as well as details on claim circumstances such as date and time, pictures or other person involved.

How to claim on Esure home insurance?
Claim online

Claim form

Claim by phone

0345 601 7072

How to claim on my home insurance at Esure

How do I cancel my Esure policies?

How to cancel Esure car insurance?

You will find below main information to cancel your car insurance policy at Esure:

How to cancel Esure car insurance?
Cancellation fees

Cancellation fees during cooling off period: £26
Cancellation fees outside cooling off period: £60

Cancel by phone

0345 606 1374

How to cancel Esure travel insurance

How to cancel Esure travel insurance?

You will find below main information to cancel your travel insurance policy at Esure:

How to cancel Esure travel insurance?
Cancellation fees during cooling off period of 14 days

£0

Cancellation fees outside cooling off period

for single trip: 50% of premium refund
for multi trip: 5% of monthly premium refund

Cancel by phone

0345 600 3950

How to cancel Esure travel insurance

How to cancel Esure home insurance?

To cancel your Esure house insurance, here is what you need to know: 

Cancelling your home insurance at Esure
Cancellation notice if Esure cancel your policy

7 days

Cancellation feesFees during cooling-off period:

£20

Fees outside cooling-off period:

£58

Cancel online

You can use the esure online form to cancel your policy.

Cancel by phone

0345 045 8000
Mon – Fri: 8am – 8pm
Sat: 9am – 5pm
Sun: 9am – 2pm

How to cancel my Esure home insurance