Halifax: Login, Contact and Phone Numbers

Alexandre Desoutter Alexandre Desoutter  updated on June 2, 2020

You would like to get a quote, log in to your Halifax account, make a claim, or contact Halifax for whatever reason? 

You’ve come to the right place. 

You will find below any information you need to log in, contact, claim or cancel at Halifax.

How do I get a quote at Halifax?

To get a quote from Halifax, nothing could be simpler.

Use our comparison tools, 100% free and anonymous and get quotes within 20 seconds from Halifax and other best providers of the market.

You could also go on Halifax homepage and click on the Get Quote button.

>> MORE: Our review on Halifax

How do I contact Halifax?

How do I contact Halifax car insurance?

You will find below all main helplines related to Halifax car insurance and their opening hours.

ServicePhone numberOpening hours

New Customers

0330 0189539

Monday-Friday: 8am-9pm
Saturday and public holidays: 9am-5pm
Sunday: 10am-4pm

Existing Customers

0344 2090471

Monday-Friday: 8am-9pm
Saturday and public holidays: 9am-5pm
Sunday: 10am-4pm

Claims

0344 2090472

24 hours a day

Windscreen repair

0330 0181889

24 hours a day

Breakdown assistance

0330 332 8474

24 hours a day

Renewals

0344 209 0470

Monday-Friday: 8am-9pm
Saturday and public holidays: 9am-5pm
Sunday: 10am-4pm

Halifax car insurance contact phone numbers

How do I contact Halifax home insurance?

All contact details for Halifax home insurance are mentioned below.

ServicePhone numberOpening hours

Claims, renewal and general enquiries

If your policy starts with HAP – 0345 300 5178
All other policies – 0345 600 6001

Mon – Fri: 8am – 6pm
Sat: 9am – 1pm

Emergency Homeline

If your policy starts with HAP/HDA/HIA: 0345 601 2651
All other policies – 0345 602 7307

24/7

Legal Helpline

If your policy starts with HDA: 0345 601 2651
All other policies: 0345 603 2254

24/7

New customers

0800 500 3973

Mon – Fri: 8am – 6pm
Sat: 9am – 1pm

Halifax home insurance contact phone numbers

How do I contact Halifax life insurance?

To contact Halifax life insurance, you can contact phone numbers below:

ServicePhone numberOpening hours

Quote

Not available

Not available

Claim

Not available

0345 601 4179

Cancel

Mon to Fri – 8am to 6pm
Sat – 9am to 12:30 pm

Not available

Halifax life insurance contact phone numbers

What are Halifax general contact details?

Contact details
Mail address

Halifax
PO Box 548, Leeds, LS1 1WU

Social media

Facebook, Twitter, YouTube

Chatbot

Not Available

Halifax contact details

How do I login to Halifax Self Service Centre?

To log in to the self service portal, you just need to enter your email address and password.

Through Halifax’s customer portal, you can:

  • View your policy documents
  • Cancel your insurance policy
  • Make changes to your insurance policy online

Log In to Halifax

What can I do logging in to Self Service Centre Halifax?
Access my Halifax policy documentsyes
Cancel my Halifax policyyes
Modify my Halifax policy / change my addressyes
Make a claimno
Manage your No Claim Discount / send proof of NCBno
Self Service Centre Halifax features

How do I register as a new client on Halifax?

To register an insurance login account at Halifax, just click on the ‘Register Now’ button on the login page.
The following details will be required when registering an account:

  • First name initial and surname
  • Date of birth
  • Policy number
  • Email address
  • Password
  • Security question and answer.

How do I login on Self Service Centre Halifax if I’ve forgotten my password?

If you’ve forgotten your password, simply click on ‘Forgotten your password’ which will lead to another page where you will be requested to fill in the online form with your email and date of birth before proceeding with the next steps.

Where to find my Halifax policy number?

Your policy number is a unique identifier, associated with your insurance policy. A policy number is always assigned to a specific individual by your insurer, once you have purchased an insurance.

Halifax will identify your account with your policy number. You will always be asked to provide it when you report a claim, cancel or modify your policy or for any other matter.

Your policy number is mentioned on top of your Halifax policy schedule. Your policy schedule is usually sent by mail, email, or accessible through your customer portal.

How do I make a claim at Halifax?

You will find below any information you need to know to report a claim at Halifax.

How to claim on your Halifax car insurance?

To make a claim at Halifax, just call the claims department.

How to claim on Halifax car insurance?
Claim by phone

0344 209 0472.

How to make a claim on Halifax car insurance

How to claim on your Halifax home insurance?

Halifax claims are made by placing a phone call to the company after you must have ensured the following:

  • Inform the police if your claim is due to theft, riot and vandalism.
  • Prevent further damage.
  • Get your policy number and check the level of cover.

You will be asked to provide your insurance policy number as well as details on claim circumstances such as date and time, pictures or other person involved.

How to claim on Halifax home insurance?
Claim online

You can fill in the claim form
Then, wait for a claim manager to call you back.

Claim by phone

Claims (if policy number starts with HAP): 0345 300 5178
Claims (for other policies):0345 600 6001

How to claim on my home insurance at Halifax

How to claim on your Halifax life insurance?

You will find on this table the different possibilities for claiming at Halifax life insurance: 

How to claim on your life insurance at Halifax?
When to claim?

Claims should be made as soon as possible.

Claim by mail

Not Available

Claim by email

Not Available

Claim online

Not Available

Claim by phone

0345 601 4179

Claim at Halifax life insurance

How do I cancel my Halifax policies?

How to cancel Halifax car insurance?

You will find below main information to cancel your car insurance policy at Halifax:

How to cancel Halifax car insurance?
Cancellation fees

Cancellation fees during cooling off period: £27
Cancellation fees outside cooling off period: £55

Cancel by phone

0344 209 0470

How to cancel Halifax travel insurance

How to cancel Halifax home insurance?

To cancel your Halifax house insurance, here is what you need to know: 

Cancelling your home insurance at Halifax
Cancellation notice if Halifax cancel your policy

14 days

Cancellation feesFees during cooling-off period:

£0

Fees outside cooling-off period:

£35

Cancel by email

[email protected]

Cancel online

You can cancel your home policy online at Halifax.

Cancel by phone

03453005178
Mon-Fri: 8am-6pm.
Sat: 9am-1pm.

How to cancel my Halifax home insurance

How to cancel Halifax life insurance?

You will find on this table the different ways to cancel your Halifax life insurance: 

How to cancel your life insurance at Halifax
Cancellation fees
  • If the insurance policy is cancelled within 30 days, the premium paid would be refunded fully
  • If the insurance policy is cancelled after 30 days, no refunds would be made
Cancel by mail

Not available

Cancel by email

Not available

Cancel online

Not available

Cancel by phone

Not available

How to cancel my Halifax life insurance?