Hastings Direct: Login, Contact and Phone Numbers

Alexandre Desoutter Alexandre Desoutter  updated on June 2, 2020

You would like to get a quote, log in to your Hastings Direct account, make a claim, or contact Hastings Direct for whatever reason? 

You’ve come to the right place. 

You will find below any information you need to log in, contact, claim or cancel at Hastings Direct.

How do I get a quote at Hastings Direct?

To get a quote from Hastings Direct, nothing could be simpler.

Use our comparison tools, 100% free and anonymous and get quotes within 20 seconds from Hastings Direct and other best providers of the market.

You could also go on Hastings Direct homepage and click on the Get Quote button.

>> MORE: Our review on Hastings Direct

How do I contact Hastings Direct?

How do I contact Hastings Direct car insurance?

You will find below all main helplines related to Hastings Direct car insurance and their opening hours.

ServicePhone numberOpening hours

Proof of no claims discount

0333 321 9801

Monday-Friday 8am-9pm
Saturday 9am-5:30pm
Sunday 10am-5pm.

Breakdowns

0333 321 9644

24 hours a day, 7 days a week.

Register Claims

0333 321 9800

24 hours a day, 7 days a week

Change of policy

0333 321 9801

Monday-Friday 8am-9pm
Saturday 9am-5:30pm
Sunday 10am-5pm

Cancelling existing policy

0333 321 9801

Monday-Friday 8am-9pm
Saturday 9am-5:30pm
Sunday 10am-5pm

Hastings Direct car insurance contact phone numbers

How do I contact Hastings Direct home insurance?

All contact details for Hastings Direct home insurance are mentioned below.

ServicePhone numberOpening hours

Claims

Depending on the underwriter:
Axa and Advantage: 0345 873 4429
Geo: 01708 777 454
Integra: 01274 700 810
Lloyds Banking Group: 0345 074 4826
Royal Sun Alliance: 0330 041 6186

If you don’t know: 0333 321 9681

24/7

Renewals

0333 321 9681

Monday-Friday 9am-6pm
Saturday 10am-2pm
Sunday Closed

Existing customers

0333 321 6975

Monday-Friday 9am-6pm
Saturday 10am-2pm
Sunday Closed

Hastings Direct home insurance contact phone numbers

What are Hastings Direct general contact details?

Contact details
Mail address

Hastings Direct
4 Collington Ave,
Bexhill-on-Sea
TN39 3LW, United Kingdom

Social media

Facebook, Twitter, YouTube

Chatbot

Not Available

Hastings Direct contact details

How do I login to Hastings Direct MyAccount?

Through the MyAccount customer portal, you can do the following:

  • View your policy documents
  • Make some changes such as adding a driver or changing your address.

To log in to your account, you’ll have to provide the following:

  • Date of birth
  • Email address
  • Password.

MyAccount

What can I do logging in to MyAccount Hastings Direct?
Access my Hastings Direct policy documentsyes
Cancel my Hastings Direct policyno
Modify my Hastings Direct policy / change my addressyes
Make a claimno
Manage your No Claim Discount / send proof of NCBno
MyAccount Hastings Direct features

How do I register as a new client on Hastings Direct?

To register an account at Hastings Direct, just click on the ‘Register Account’ button on the login page.
The following details will be required when registering an account:

  • Date of birth
  • Email address.

How do I login on MyAccount Hastings Direct if I’ve forgotten my password?

If you’ve forgotten your password, you can start by clicking on ‘Forgot Password?’ and entering your date of birth and email address.

Forgot password?

Where to find my Hastings Direct policy number?

Your policy number is a unique identifier, associated with your insurance policy. A policy number is always assigned to a specific individual by your insurer, once you have purchased an insurance.

Hastings Direct will identify your account with your policy number. You will always be asked to provide it when you report a claim, cancel or modify your policy or for any other matter.

Your policy number is mentioned on top of your Hastings Direct policy schedule. Your policy schedule is usually sent by mail, email, or accessible through your customer portal.

How do I make a claim at Hastings Direct?

You will find below any information you need to know to report a claim at Hastings Direct.

How to claim on your Hastings Direct car insurance?

You can make a claim by contacting Hastings Direct’s claims department via phone call.

How to claim on Hastings Direct car insurance?
Claim by phone

0333 321 9800

How to make a claim on Hastings Direct car insurance

How to claim on your Hastings Direct home insurance?

To make a claim at Hastings Direct, you first need to have a look at your policy schedule and see which insurer is underwritting your home insurance policy. You can then directly call the claim helpline from your underwriter as mentioned below.

You will be asked to provide your insurance policy number as well as details on claim circumstances such as date and time, pictures or other person involved.

How to claim on Hastings Direct home insurance?
Claim by phone

Depending on the underwriter:
Axa and Advantage: 0345 873 4429
Geo: 01708 777 454
Integra: 01274 700 810
Lloyds Banking Group: 0345 074 4826
Royal Sun Alliance: 0330 041 6186

How to claim on my home insurance at Hastings Direct

How do I cancel my Hastings Direct policies?

How to cancel Hastings Direct car insurance?

You will find below main information to cancel your car insurance policy at Hastings Direct:

How to cancel Hastings Direct car insurance?
Cancellation fees

Cancellation fees during cooling off period: £0
Cancellation fees outside cooling off period: £45

Cancel by phone

0333 321 9801

How to cancel Hastings Direct travel insurance

How to cancel Hastings Direct home insurance?

To cancel your Hastings Direct house insurance, here is what you need to know: 

Cancelling your home insurance at Hastings Direct
Cancellation notice if Hastings Direct cancel your policy

7 days

Cancellation feesFees during cooling-off period:

£25

Fees outside cooling-off period:

£35

Cancel by phone

0333 321 9681

How to cancel my Hastings Direct home insurance