Is HSBC a Good Insurance Company?

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Alexandre Desoutter updated on July 27, 2020

You are considering buying an insurance policy at HSBC and are wondering if HSBC is the best insurer for you?

You've come to the right place!

In the below guide you’ll find everything you need to know about HSBC: expert and consumers reviews, insurance policies detailed, recommendation, contact and much more.

Stay tuned!

Good to know

Safe's mission is to help anyone trying to get the best value for money deal on personal insurance making the right decision. We've analyzed over 1000 insurance companies and contracts. You will find below our independent and neutral rating and evaluation for HSBC.

Who is HSBC?

HSBC is one of the world’s largest banking and financial services organizations, and so far, it provides services for up to 36 million people worldwide. HSBC has over 600 branches in the UK and has long understood the importance of protection. Its travel insurance products are underwritten by Aviva Insurance Limited, a leading insurance company in the UK that is authorised and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

What are the main insurance policies available at HSBC?

Let's discover below main insurance policies offered by HSBC.

Safe overall rateOur reviews
Travel insurance Get to know more
Home insurance Get to know more
Life insurance Get to know more
HSBC insurance policies

HSBC expert and consumers reviews: Defaqto, TrustPilot

HSBC is regularly audited by Defaqto expert rating. Defaqto ranks each company as well as policies with scores of 1 to 5 stars. Cover details, admin fees, value for money, claim and complaint process and more are analyzed and weighted.

Consumers, on the other hand, can write down their opinions on independent websites such as TrustPilot, Reevoo or Reviews which give great insights on claim process and refund as well as customer service at HSBC.

Defaqto
Home insurance

5

HSBC expert and customers reviews

Is HSBC a good travel insurance company?

4,2 Safe overall rating for HSBC travel insurance

Its travel insurance products are underwritten by Aviva Insurance Limited, a leading insurance company in the UK that is authorised and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The company's Single and Annual Multi Trip Policies are available across 2 levels: Standard and Premier. In addition to the main policies, one can opt for optional covers such as Golf, Baggage Cover, and Scuba Diving Cover.

We would recommend to HSBC to anyone looking for a simple and affordable Single or Annual Multi Trip travel insurance policy.

For single and annual multi-trip cover, age and maximum number of days limits at HSBC are:

Main travel insurance policiesAvailable at HSBC
HSBC maximum number of days limit

Not Stated

HSBC age limit

Single Trip: 80 years
Annual Multi Trip: 75 years

Travel insurance policies available at HSBC

You will find HSBC cover details (compensations, deductibles, extras etc.) for single and annual multi-trip policies in our review.

Besides main travel insurance policies, HSBC also provides extra cover such as:

  • backpackers travel insurance
  • long stay travel insurance
  • winter sports cover
  • golf cover
  • cover for business trips
  • cruise gear
  • gadget cover

Scuba Diving Cover is also available as an optional upgrade.

>> MORE: read our complete review on HSBC travel insurance.

Is HSBC a good home insurance company?

4,3 Safe overall rating for HSBC home insurance

The company offers one level of cover for home insurance although you can choose whether you'd like to go for sum insured policy or bedroom related policy.

Both building and contents insurance are well rated by Which as well as by Defaqto expert rating. However, customer reviews on Trustpilot are poor which means that the claim process might not be smooth and stress-free.

HSBC building insurance

You will find below building main insurance details for the Standard Home Insurance cover at HSBC:

  • Maximum sum insured for your property: Unlimited
  • Owner's liability: £2 000 000
  • Alternative emergency accomodation: £80 000
  • Period of home's unoccupancy cover: 60 days
  • Trace and access: £5 000
  • Keys cover: £1 000
  • Subsidence excess: £1 000

Alongside building insurance, you can get additional cover such as:

Home building insurance extras
Home emergency
  • Optional extra
  • Up to £1 000 per call out
  • Up to £1 000 for emergency accommodation
Boiler cover
  • Part of the home emergency optional extra
  • Up to £1 000 for boiler repair
  • Up to £500 for boiler replacement
Family legal protection
  • Optional extra
  • Up to £50 000 for expert lawyers fees
HSBC building insurance extras

HSBC contents insurance

You will find below contents insurance details for the Standard Home Insurance cover at HSBC:

  • Maximum sum insured for your contents: £80 000
  • Alternative emergency accomodation: £10 000
  • Single item limit: Not covered
  • Contents in the open: £1 000
  • Contents in outbuildings: £80 000
  • Money / credit card kept at home: £750 / Not covered
  • Items temporarily removed from home: £5 000

Alongside contents insurance, you can get additional cover such as:

Home contents insurance extras
Accidental damage cover

Optional extra

Personal possessions cover
  • Optional extra
  • Up to £10 000 for personal possessions cover at home
  • Up to £20 000 for single item limit away from home
  • Up to £1 500 limit for personal possessions kept in a car
Mobile cover
  • Part of the personal possessions cover
  • Up to £10 000 limit
Bike cover
  • Optional extra
  • Up to £2 500 limit
HSBC contents insurance extras

Standard excess to report a claim at HSBC is £100.

You will find exhaustive cover details, administration fees, contacts etc. on HSBC home insurance on our review below.

>> MORE: read our complete review on HSBC home insurance.

Is HSBC a good life insurance company?

4 Safe overall rating for HSBC home insurance

HSBC life insurance offers cover of up to £2m, decreasing term cover, accidental benefit cover, among others. Their ratings are however low with a 1.5/5 rating on TrustPilot and an average rating of 3 stars on Defaqto. There are other better life insurance services that can be recommended, and adequate research should be made to find one that would suit your needs as a policyholder. In 2017, its insurance arm in the UK paid out 99.9% of life claims.

In summary, here are the main features you need to know when taking out life insurance with HSBC.

Life insurance criteria
Minimum age17 years
Maximum age 69 years
Pay-outUp to £2,000,000
Extras

A life insurance calculator is available on the website.

Terminal illnessYes
HSBC life insurance in a nutshell

You will find everything you need to know on HSBC life insurance in our review.

>> MORE: read our complete review on HSBC life insurance.


HSBC discount codes, promos and vouchers

Discounts and promo codes available
Travel insurance

15% discount when you purchase your policy online.

Home insurance

No discount available.

Life insurance

Not stated

HSBC discounts codes and promos

How to contact HSBC?

Find out how to contact and log in to HSBC on our contact page.

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Alexandre Desoutter
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Alexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications.

In this sense, his role leads him to carry out steering and support work with all HelloSafe editors and contributors so that the editorial line defined by the company is fully respected. and declined through the texts published daily on our platforms.

As such, Alexandre is responsible for implementing and maintaining the strictest journalistic standards within the HelloSafe editorial staff, in order to guarantee the most accurate, up-to-date information on our platforms. and expert as possible. Alexandre has in particular undertaken for two years now the implementation of a system of systematic double-checking of all the articles published within the HelloSafe ecosystem, able to guarantee the highest quality of information.