Is Natwest a Good Insurance Company?

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Alexandre Desoutter updated on July 27, 2020

You are considering buying an insurance policy at Natwest and are wondering if Natwest is the best insurer for you?

You've come to the right place!

In the below guide you’ll find everything you need to know about Natwest: expert and consumers reviews, insurance policies detailed, recommendation, contact and much more.

Stay tuned!

Good to know

Safe's mission is to help anyone trying to get the best value for money deal on personal insurance making the right decision. We've analyzed over 1000 insurance companies and contracts. You will find below our independent and neutral rating and evaluation for Natwest.

Who is Natwest?

Founded in 1968, NatWest Bank is one of the major retail and commercial banks in the UK that offer a wide range of services along with insurance products such as Travel Insurance, Life Insurance, Home Insurance, etc. As of the year 2000, NatWest Holdings became a subsidiary of the Royal Bank of Scotland. Its insurance policies are underwritten by U K Insurance Limited which is authorised and regulated by the Financial Conduct Authority.

What are the main insurance policies available at Natwest?

Let's discover below main insurance policies offered by Natwest.

Safe overall rateOur reviews
Travel insurance Get to know more
Home insurance Get to know more
Life insurance Get to know more
Natwest insurance policies

Natwest expert and consumers reviews: Defaqto, TrustPilot

Natwest is regularly audited by Defaqto expert rating. Defaqto ranks each company as well as policies with scores of 1 to 5 stars. Cover details, admin fees, value for money, claim and complaint process and more are analyzed and weighted.

Consumers, on the other hand, can write down their opinions on independent websites such as TrustPilot, Reevoo or Reviews which give great insights on claim process and refund as well as customer service at Natwest.

Defaqto
Home insurance

5

Natwest expert and customers reviews

Is Natwest a good travel insurance company?

4,2 Safe overall rating for Natwest travel insurance

NatWest is a bank that offers travel insurance policies that come along with their current accounts. The insurance policies are available across 3 levels based on the account types: Silver, Platinum and Black. The company's travel insurance policies are underwritten by U K Insurance Limited which is authorised by the Prudential Regulation Authority and regulated by the FCA and the Prudential Regulation Authority.

The travel insurance covers available are Annual Multi Trip with up to 31 days for Silver and Platinum accounts and up to 90 days for Black accounts. The insurance covers come as standard when you open the current accounts therefore, there are no additional premiums to pay for unless you opt for an optional additional cover.

Aside from the travel insurance cover, depending on the type of bank account, you're also covered for the following: mobile phone insurance, free debit card purchases abroad, UK and European breakdown cover, access to over 1000 airport lounges, and 24/7 concierge services.

We would only recommend you consider Natwest if you're actually looking to open a current account that comes with travel insurance cover.

For single and annual multi-trip cover, age and maximum number of days limits at Natwest are:

Main travel insurance policiesAvailable at Natwest
Natwest maximum number of days limit

Annual Multi Trip: 22 days per trip for Silver, 31 days per trip for Platinum & 90 days per trip for Black

Natwest age limit

Annual Multi Trip: 69 years

Travel insurance policies available at Natwest

You will find Natwest cover details (compensations, deductibles, extras etc.) for single and annual multi-trip policies in our review.

Besides main travel insurance policies, Natwest also provides extra cover such as:

  • backpackers travel insurance
  • long stay travel insurance
  • winter sports cover
  • golf cover
  • cover for business trips
  • cruise gear
  • gadget cover

Wedding Cover is available as an additional upgrade at NatWest and it comes with the following benefits:

  • Up to £1,500
    wedding attire cover
  • Up to £250 wedding rings cover
  • Up to £1,000 wedding gifts cover
  • Up to £750 photographs and video cover.

>> MORE: read our complete review on Natwest travel insurance.

Is Natwest a good home insurance company?

3,6 Safe overall rating for Natwest home insurance

NatWest was founded in 1968 from the merger of Westminster Bank and National Provincial Bank. The company therefore offers both insurance as well as financial products such as credit cards and loans.
NatWest offers 3 levels of home insurance, Elite, Standard and Premier, all rated 5 stars by the expert Defaqto. The Premier level of cover provides particularly interesting contents insurance.
The standard home insurance provides great building insurance cover (except for alternative accomodation limit). But contents compensation limits are average.

Customers reviews on Trsutpilot are poor which means that the claim process must not be handled so efficiently.

Natwest building insurance

You will find below building main insurance details for the Home Insurance cover at Natwest:

  • Maximum sum insured for your property: £1 000 000
  • Owner's liability: £2 000 000
  • Alternative emergency accomodation: £25 000
  • Period of home's unoccupancy cover: 60 days
  • Trace and access: £5 000
  • Keys cover: Up to £1M
  • Subsidence excess: £1 000

Alongside building insurance, you can get additional cover such as:

Home building insurance extras
Home emergency
  • Optional extra
  • Up to £500 per call out
  • Up to £250 and 1 night for emergency accommodation
Boiler cover
  • Part of the home emergency optional extra
  • Up to £500 for boiler repair
  • Up to £250 for boiler replacement
Family legal protection
  • Optional extra
  • Up to £100 000 for expert lawyers fees
Natwest building insurance extras

Natwest contents insurance

You will find below contents insurance details for the Home Insurance cover at Natwest:

  • Maximum sum insured for your contents: £100 000
  • Alternative emergency accomodation: £15 000
  • Single item limit: £2 000
  • Contents in the open: £1 000
  • Contents in outbuildings: £100 000
  • Money / credit card kept at home: £500 / Not covered
  • Items temporarily removed from home: £5 000

Alongside contents insurance, you can get additional cover such as:

Home contents insurance extras
Accidental damage cover

Optional extra

Personal possessions cover
  • Optional extra
  • Up to £10 000 for personal possessions cover at home
  • Up to £10 00 for single item limit away from home
  • Up to £1000 limit for personal possessions kept in a car
Mobile cover
  • Part of the personal possessions cover
  • Up to £2000 limit
Bike cover
  • Part of the personal possessions cover
  • Up to £10 000 limit
Natwest contents insurance extras

Standard excess to report a claim at Natwest is £50 - £500.

You will find exhaustive cover details, administration fees, contacts etc. on Natwest home insurance on our review below.

>> MORE: read our complete review on Natwest home insurance.

Is Natwest a good life insurance company?

3,2 Safe overall rating for Natwest home insurance

NatWest life insurance is provided by AIG and it is valid for UK residents age 18 to 64. It provides coverage options like term life insurance (increasing and decreasing) and over 60’s cover (which is also referred to as the whole-of-life cover). Critical illness cover is also provided and it offers cover for 25 major conditions or illnesses, including stroke, heart attack, and certain cancers. The ratings of 3 for Defaqto and 1.4 on TrustPilot are not on the high side. There are other better life insurance services that can be recommended, and adequate research should be made to find one that would suit your needs as a policyholder.

In summary, here are the main features you need to know when taking out life insurance with Natwest.

Life insurance criteria
Minimum age17 years
Maximum age 86 years
Pay-outNot Stated
Extras

A life insurance calculator is available on the website.

Terminal illnessYes
Natwest life insurance in a nutshell

You will find everything you need to know on Natwest life insurance in our review.

>> MORE: read our complete review on Natwest life insurance.


Natwest discount codes, promos and vouchers

Discounts and promo codes available
Travel insurance

There are no discounts mentioned on the website.

Home insurance
  • Discount for buying combined policy
  • £75 voucher if you buy at the same time a life insurance at AIG.
Life insurance

£75 gift card for Argos, B&Q or M&S is given to policyholders.

Natwest discounts codes and promos

How to contact Natwest?

Find out how to contact and log in to Natwest on our contact page.

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Alexandre Desoutter
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Alexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications.

In this sense, his role leads him to carry out steering and support work with all HelloSafe editors and contributors so that the editorial line defined by the company is fully respected. and declined through the texts published daily on our platforms.

As such, Alexandre is responsible for implementing and maintaining the strictest journalistic standards within the HelloSafe editorial staff, in order to guarantee the most accurate, up-to-date information on our platforms. and expert as possible. Alexandre has in particular undertaken for two years now the implementation of a system of systematic double-checking of all the articles published within the HelloSafe ecosystem, able to guarantee the highest quality of information.