Natwest: Login, Contact and Phone Numbers

James Rodriguez James Rodriguez updated on June 2, 2020

You would like to get a quote, log in to your Natwest account, make a claim, or contact Natwest for whatever reason? 

You’ve come to the right place. 

You will find below any information you need to log in, contact, claim or cancel at Natwest.

How do I get a quote at Natwest?

To get a quote from Natwest, nothing could be simpler.

Use our comparison tools, 100% free and anonymous and get quotes within 20 seconds from Natwest and other best providers of the market.

You could also go on Natwest homepage and click on the Get Quote button.

>> MORE: Our review on Natwest

How do I contact Natwest?

How do I contact Natwest travel insurance?

You will find below all main helplines related to Natwest travel insurance and their opening hours.

ServicePhone numberOpening hours

Customer Service

0345 601 5219 (Silver Account)
0345 609 0453 (Platinum Account)
0345 6017 188 (Black Account)

Monday to Friday: 9am to 5pm

Medical Emergency Claims

0345 601 5219 (Silver Account)
0345 609 0453 (Platinum Account)
0345 6017 188 (Black Account)

Available 24/7

Legal Cost Claims

0345 246 2071 (UK)
'+44 1275 557 946 (Abroad)

Available 24/7

Natwest travel insurance contact phone numbers

How do I contact Natwest home insurance?

All contact details for Natwest home insurance are mentioned below.

ServicePhone numberOpening hours

Claims

0345 246 0449

Mon - Fri: 8am - 8pm
Sat: 9am – 5pm
Bank holidays 9am – 5pm

Queries

0345 246 0449

Monday to Friday 8am-7pm
Saturday 9am-5pm

Natwest home insurance contact phone numbers

How do I contact Natwest life insurance?

To contact Natwest life insurance, you can contact phone numbers below:

ServicePhone numberOpening hours

Quote

0345 600 6820

Not available

Claim

Not available

0345 600 6815

Cancel

Monday to Thursday from 9:00am - 6:00pm
Friday 9.00am - 5:30 pm

0345 600 6820

Natwest life insurance contact phone numbers

What are Natwest general contact details?

Contact details
Mail address

NatWest
135 Bishopsgate, London EC2M 3UR

Natwest contact details

How do I login to Natwest Membership Services?

To log into the Natwest's customer portal, you just need to enter your email address and password.

Through the customer portal, you can do the following:

  • View and download your policy documents
  • Make claims
  • Make changes to your insurance policy.

Log In to Natwest

What can I do logging in to Membership Services Natwest?
Access my Natwest policy documentsyes
Cancel my Natwest policyno
Modify my Natwest policy / change my addressyes
Make a claimyes
Manage your No Claim Discount / send proof of NCBno
Membership Services Natwest features

How do I register as a new client on Natwest?

To register an insurance customer portal account at Natwest, just click on the 'Register Now' button on the login page.
You need to provide the following details when registering for a Membership Services customer portal account:

  • First and last name
  • Date of birth
  • Sort code
  • Account number.

How do I login on Membership Services Natwest if I’ve forgotten my password?

To reset your password, the following details are required:

  • First and last name
  • Date of birth
  • Email address
  • Sort code
  • Account number.

Forgot password?

Where to find my Natwest policy number?

Your policy number is a unique identifier, associated with your insurance policy. A policy number is always assigned to a specific individual by your insurer, once you have purchased an insurance.

Natwest will identify your account with your policy number. You will always be asked to provide it when you report a claim, cancel or modify your policy or for any other matter.

Your policy number is mentioned on top of your Natwest policy schedule. Your policy schedule is usually sent by mail, email, or accessible through your customer portal.

How do I make a claim at Natwest?

You will find below any information you need to know to report a claim at Natwest.

How to claim on your Natwest travel insurance?

There are 2 ways to make a claim and that is either online or through a phone call.

How to claim on Natwest travel insurance?
Claim online

You can make a claim online by filling a claims form found in your customer portal.

Claim by phone

0345 601 5219 (Silver)
0345 609 0453 (Platinum)
0345 6017 188 (Black)

How to make a claim on Natwest travel insurance

How to claim on your Natwest home insurance?

To claim at Natwest, you need to call the claim management team (select option 1, and again option1).

You will be asked to provide your insurance policy number as well as details on claim circumstances such as date and time, pictures or other person involved.

How to claim on Natwest home insurance?
Claim by phone

0345 246 0449

How to claim on my home insurance at Natwest

How to claim on your Natwest life insurance?

You will find on this table the different possibilities for claiming at Natwest life insurance: 

How to claim on your life insurance at Natwest?
When to claim?

Claims should be made as soon as possible.

Claim by mail

Claims Team,
AIG Life Limited,
PO Box 12010,
Harlow,
CM20 9LG

Claim by email

[email protected]

Claim online

Not Available

Claim by phone

0345 600 6815

Claim at Natwest life insurance

How do I cancel my Natwest policies?

How to cancel Natwest travel insurance?

You will find below main information to cancel your travel insurance policy at Natwest:

How to cancel Natwest travel insurance?
Cancellation fees during cooling off period of 14 days

No refund

Cancellation fees outside cooling off period

No refund

Cancel by mail

Customer Relations,
P O Box 1150,
Churchill Court,
Bromley BR1 9WA

Cancel by phone

0345 601 5219 (Silver Account)
0345 609 0453 (Platinum Account)
0345 6017 188 (Black Account)

How to cancel Natwest travel insurance

How to cancel Natwest home insurance?

To cancel your Natwest house insurance, here is what you need to know: 

Cancelling your home insurance at Natwest
Cancellation notice if Natwest cancel your policy

14 days

Cancellation feesFees during cooling-off period:

£0

Fees outside cooling-off period:

£27

Cancel by phone

0345 2460 449

How to cancel my Natwest home insurance

How to cancel Natwest life insurance?

You will find on this table the different ways to cancel your Natwest life insurance: 

How to cancel your life insurance at Natwest
Cancellation fees
  • If the insurance policy is cancelled within 30 days, the premium paid would be refunded fully
  • If the insurance policy is cancelled after 30 days, no refunds would be made
Cancel by mail

Customer Services Team,
AIG Life Limited,
Box 12010,
Harlow,
CM20 9LG

Cancel by email

[email protected]

Cancel online

Not available

Cancel by phone

0345 600 6820

How to cancel my Natwest life insurance?