Post Office: Login, Contact and Phone Numbers

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Alexandre Desoutter updated on June 2, 2020

You would like to get a quote, log in to your Post Office account, make a claim, or contact Post Office for whatever reason?

You’ve come to the right place.

You will find below any information you need to log in, contact, claim or cancel at Post Office.

How do I get a quote at Post Office?

To get a quote from Post Office, nothing could be simpler.

Use our comparison tools, 100% free and anonymous and get quotes within 20 seconds from Post Office and other best providers of the market.

You could also go on Post Office homepage and click on the Get Quote button.

>> MORE: Our review on Post Office

How do I contact Post Office?

How do I contact Post Office car insurance?

You will find below all main helplines related to Post Office car insurance and their opening hours.

ServicePhone numberOpening hours

Customer Service

0345 073 1002

Mon - Fri: 8am - 8pm,
Sat: 9am - 5pm,
Sun & Bank Holidays: 10am - 4pm,

Quotes

0330 018 3770

Mon - Fri: 8am - 8pm,
Sat: 9am - 5pm,
Sun & Bank Holidays: 10am - 4pm,

Renewal

0330 018 4082

Mon - Fri: 8am - 8pm,
Sat: 9am - 5pm,
Sun & Bank Holidays: 10am - 4pm,

Claims

0345 073 1005

24 hours a day

Cancellation

0345 073 1002.

Mon - Fri: 8am - 8pm,
Sat: 9am - 5pm,
Sun & Bank Holidays: 10am - 4pm,

Post Office car insurance contact phone numbers

How do I contact Post Office travel insurance?

You will find below all main helplines related to Post Office travel insurance and their opening hours.

ServicePhone numberOpening hours

Customer Service

0330 123 3690

Monday to Friday: 8am - 8pm
Saturday: 9am - 5pm
Sunday: 10am - 5pm

Claims

0333 333 9702

Monday to Friday: 9am - 5pm

Medical Emergency

+44 208 865 3074

Available 24/7

Post Office travel insurance contact phone numbers

How do I contact Post Office home insurance?

All contact details for Post Office home insurance are mentioned below.

ServicePhone numberOpening hours

Quotes

0333 44 39 848

Mon-Fri 8am-8pm
Sat 9am-5pm
Sun 10am-4pm

Claims

For policies starting before 01/10/2019: 0345073 1005
For policies starting after 01/10/2019: 0345 165 0915

Mon - Sun: 8.30am and 5.30pm

Customer service for policies bought on or after 1st October 2019

Bought on or after 1st October 2019: 0333 44 39 850
Bought before 1st October 2019: 0330 018 4082

Mon to Fri: 8am – 8pm
Sat: 9am – 5pm
Sun & Bank Holidays: 10am – 4pm

Family legal protection and emergency

03448930956
0800 032 9806

24/7

Home emergency

0800 032 9806

24/7

Post Office home insurance contact phone numbers

How do I contact Post Office life insurance?

To contact Post Office life insurance, you can contact phone numbers below:

ServicePhone numberOpening hours

Quote

0330 123 3919

Mon – Fri 8am - 7pm
Sat 9am - 5pm

Claim

Mon – Fri 8am - 7pm
Sat 9am - 5pm

0345 266 1483

Cancel

Mon – Fri 8am - 7pm
Sat 9am - 5pm

0345 266 1484

Post Office life insurance contact phone numbers

How do I contact Post Office pet insurance?

To contact Post Office pet insurance, you can contact phone numbers below:

ServicePhone numberOpening hours

Quotes

0800 035 5157

Mon - Fri 8:30am - 6:00pm

Claims

0330 123 1921

Mon - Fri 8:30am - 6:00pm
Sat 9:00am -1:00pm

Post Office pet insurance contact phone numbers

What are Post Office general contact details?

Contact details
Mail address

Post Office
Finsbury Dials,
20 Finsbury Street,
London
EC2Y 9AQ

Social media

Facebook, Twitter, YouTube

Chatbot

Not Available

Post Office contact details

How do I login to Post Office Self Service Centre?

You can log in to your customer portal at Post Office through Self Service Centre Post Office

To sign in you will need to enter your email address and password.

The Post Office customer portal will allow you to manage any policy online.

What can I do logging in to Self Service Centre Post Office?
Access my Post Office policy documentsyes
Cancel my Post Office policyno
Modify my Post Office policy / change my addressyes
Make a claimyes
Manage your No Claim Discount / send proof of NCByes
Self Service Centre Post Office features

How do I register as a new client on Post Office?

You are a new customer at Post Office?
To start using Account Login and manage your policies online, you first need to register through the registration link, on the same page than the Log in section.

You will be asked to provide:

  • Your details (name, date of birth, postcode)
  • Your policy number
  • Choose a password.

How do I login on Self Service Centre Post Office if I've forgotten my password?

If you've forgotten your password, just click on the forgotten your password" button and follow the whole process to reset one.

  • Enter your email address you've used for subscription
  • Enter your date of birth
  • Wait for your new temporary password to be sent by email.

Where to find my Post Office policy number?

Good to know

Your policy number is a unique identifier, associated with your insurance policy. A policy number is always assigned to a specific individual by your insurer, once you have purchased an insurance.

Post Office will identify your account with your policy number. You will always be asked to provide it when you report a claim, cancel or modify your policy or for any other matter.

Your policy number is mentioned on top of your Post Office policy schedule. Your policy schedule is usually sent by mail, email, or accessible through your customer portal.

How do I make a claim at Post Office?

You will find below any information you need to know to report a claim at Post Office.

How to claim on your Post Office car insurance?

You can make a claim on your Post Office car insurance policy by calling the number below.

How to claim on Post Office car insurance?
Claim by phone

0345 073 1005

How to make a claim on Post Office car insurance

How to claim on your Post Office travel insurance?

There is only one way to make a claim and that is through calling the claims department.

How to claim on Post Office travel insurance?
Claim online

Not available

Claim by phone

0333 333 9702

How to make a claim on Post Office travel insurance

How to claim on your Post Office home insurance?

Claims can be made by phone or through the ageas claim form online.

You will be asked to provide your insurance policy number as well as details on claim circumstances such as date and time, pictures or other person involved.

How to claim on Post Office home insurance?
Claim online

Claim form

Claim by phone

For policies starting before 01/10/2019: 0345 073 1005
For policies starting after 01/10/2019: 0345 165 0915

How to claim on my home insurance at Post Office

How to claim on your Post Office life insurance?

You will find on this table the different possibilities for claiming at Post Office life insurance:

How to claim on your life insurance at Post Office?
When to claim?

As soon as possible

Claim by mail

Customer Services
PO Box 427
Royal London House
Alderley Road
Wilmslow
SK9 0FE

Claim by email

Not available

Claim online

Not available

Claim by phone

0345 266 1483

Claim at Post Office life insurance

How to claim on your Post Office pet insurance?

There are several reasons to report a claim on your pet insurance:

  • you had or will have to face significant vet fees or repeat medication;
  • your pet is missing;
  • your pet had or caused an accident etc.

The claims form can be downloaded online via this link: Post Office Money Pet Insurance Claims Form and claims can also be gotten via phone call.

How to claim on your Post Office pet insurance?
Claim online

The claims form can be downloaded online

Claim by phone

0330 123 1921

How to report a claim on your Post Office pet insurance?

How do I cancel my Post Office policies?

How to cancel Post Office car insurance?

You will find below main information to cancel your car insurance policy at Post Office:

How to cancel Post Office car insurance?
Cancellation fees

Cancellation fees during cooling off period: £30
Cancellation fees outside cooling off period: not stated

Cancel by phone

0345 073 1002

How to cancel Post Office travel insurance

How to cancel Post Office travel insurance?

You will find below main information to cancel your travel insurance policy at Post Office:

How to cancel Post Office travel insurance?
Cancellation fees during cooling off period of 14 days

£0

Cancellation fees outside cooling off period

No refund

Cancel by phone

0330 123 3690

How to cancel Post Office travel insurance

How to cancel Post Office home insurance?

To cancel your Post Office house insurance, here is what you need to know:

Cancelling your home insurance at Post Office
Cancellation notice if Post Office cancel your policy

7 days

Cancellation feesFees during cooling-off period:

£20

Fees outside cooling-off period:

£35

Cancel by mail

Post Office
20 Finsbury Street, London EC2Y 9AQ

Cancel by phone

0333 4439 850

How to cancel my Post Office home insurance

How to cancel Post Office life insurance?

You will find on this table the different ways to cancel your Post Office life insurance:

How to cancel your life insurance at Post Office
Cancellation fees
  • If you cancel within the 30 days cooling period, the premium paid would be refunded fully
  • If the cancellation is done after the cooling period, no refunds would be made
  • if you cancel your policy, you forfeit the ability to make a claim
Cancel by mail

Customer Services
PO Box 427
Royal London House
Alderley Road
Wilmslow
SK9 0FE

Cancel by email

Not available

Cancel online

Not available

Cancel by phone

0345 266 1484

How to cancel my Post Office life insurance?

How to cancel Post Office pet insurance?

Cancellations can be made by phone, post or email.

How to cancel your Post Office pet insurance?
Cancel by email

[email protected]

Cancel by phone

0330 123 1921

Cancel by post

Customer Services Department
Post Office Money Pet Insurance
Pinnacle House
A1 Barnet Way
Borehamwood
Hertfordshire
WD6 2XX

How to cancel your Post Office pet insurance?
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Alexandre Desoutter
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Alexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications.

In this sense, his role leads him to carry out steering and support work with all HelloSafe editors and contributors so that the editorial line defined by the company is fully respected. and declined through the texts published daily on our platforms.

As such, Alexandre is responsible for implementing and maintaining the strictest journalistic standards within the HelloSafe editorial staff, in order to guarantee the most accurate, up-to-date information on our platforms. and expert as possible. Alexandre has in particular undertaken for two years now the implementation of a system of systematic double-checking of all the articles published within the HelloSafe ecosystem, able to guarantee the highest quality of information.