Santander: Login, Contact and Phone Numbers

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Alexandre Desoutter updated on June 2, 2020

You would like to get a quote, log in to your Santander account, make a claim, or contact Santander for whatever reason?

You’ve come to the right place.

You will find below any information you need to log in, contact, claim or cancel at Santander.

How do I get a quote at Santander?

To get a quote from Santander, nothing could be simpler.

Use our comparison tools, 100% free and anonymous and get quotes within 20 seconds from Santander and other best providers of the market.

You could also go on Santander homepage and click on the Get Quote button.

>> MORE: Our review on Santander

How do I contact Santander?

How do I contact Santander car insurance?

You will find below all main helplines related to Santander car insurance and their opening hours.

ServicePhone numberOpening hours

Customer service

0800 975 2623

Monday to Friday: 8am-9pm
Saturday: 9am-5pm
Sunday: 10am-4pm

Claims

0344 854 9823

Available 24/7

Windscreen

0330 018 4248

Available 24/7

Motor Legal Protection

0344 845 9823

Not Stated

Replacement Car

0344 854 9823

Not Stated

RAC Breakdown

0330 159 0352

Not Stated

Santander car insurance contact phone numbers

How do I contact Santander travel insurance?

You will find below all main helplines related to Santander travel insurance and their opening hours.

ServicePhone numberOpening hours

Customer Service

0800 519 9925

Monday to Friday: 9am to 5pm

Medical Emergency

+44 (0)20 7173 7177

Available 24/7

Santander travel insurance contact phone numbers

How do I contact Santander home insurance?

All contact details for Santander home insurance are mentioned below.

ServicePhone numberOpening hours

Quotes

0800 028 0650

Mon - Fri: 9am – 8pm
Sat: 9am – 8pm

Claims (through Aviva)

0345 301 0661

Mon - Fri: 8am - 6pm

Emergency

0345 301 0661

24/7

Santander home insurance contact phone numbers

How do I contact Santander life insurance?

To contact Santander life insurance, you can contact phone numbers below:

ServicePhone numberOpening hours

Quote

0800 028 3744

Monday to Friday9.00am - 8.00pm
Saturday9.00am - 4.00pm

Claim

Monday to Friday9.00am - 8.00pm
Saturday9.00am - 4.00pm

0800 158 3467

Cancel

Monday to Friday 8.00am-6.00pm
Saturday 8.00am-2.00pm.

0800 148 8656

Santander life insurance contact phone numbers

What are Santander general contact details?

Contact details
Mail address

Santander
Pegasus House, Bakewell Rd,
Orton Southgate,
Peterborough PE2 6YS,
United Kingdom

Social media

Twitter, Facebook

Chatbot

Not available

Santander contact details

How do I login to Santander Self Service Centre?

Log In
To access the customer portal, you just need to enter your email address and password.

What can I do logging in to Self Service Centre Santander?
Access my Santander policy documentsyes
Cancel my Santander policyyes
Modify my Santander policy / change my addressyes
Make a claimno
Manage your No Claim Discount / send proof of NCBno
Self Service Centre Santander features

How do I register as a new client on Santander?

To register an insurance login account at Santander, just click on the 'Register Now' button on the login page.
The following details will be required when registering an account:

  • First name initial and surname
  • Date of birth
  • Policy number
  • Email address
  • Password
  • Security question and answer.

How do I login on Self Service Centre Santander if I've forgotten my password?

If you've forgotten your password, just click on 'Forgotten your password?' which will lead you to another page where you only need to enter your email address and date of birth before you proceed to reset your password.

Where to find my Santander policy number?

Good to know

Your policy number is a unique identifier, associated with your insurance policy. A policy number is always assigned to a specific individual by your insurer, once you have purchased an insurance.

Santander will identify your account with your policy number. You will always be asked to provide it when you report a claim, cancel or modify your policy or for any other matter.

Your policy number is mentioned on top of your Santander policy schedule. Your policy schedule is usually sent by mail, email, or accessible through your customer portal.

How do I make a claim at Santander?

You will find below any information you need to know to report a claim at Santander.

How to claim on your Santander car insurance?

You can make a claim by calling Santander's claims department.

How to claim on Santander car insurance?
Claim by phone

0344 854 9823

How to make a claim on Santander car insurance

How to claim on your Santander travel insurance?

There is only one way to make a claim and that is through phone calls.

How to claim on Santander travel insurance?
Claim online

Not available

Claim by phone

0800 519 9925

How to make a claim on Santander travel insurance

How to claim on your Santander home insurance?

As mentioned earlier, Santander is underwritten by Aviva. You will therefore need to contact the Aviva insurance company to report your claim. You can make a claim either by calling the claim manager team (24/7 helpline). You will get a named claim manager. Your claim manager will call you back within 2 hours except if you are not calling on working hours. Or you can start your claim online through Aviva website..

You will be asked to provide your insurance policy number as well as details on claim circumstances such as date and time, pictures or other person involved.

How to claim on Santander home insurance?
Claim online

Claim form online

Claim by phone

0345 3010 661
8am and 6pm from Monday to Friday

How to claim on my home insurance at Santander

How to claim on your Santander life insurance?

You will find on this table the different possibilities for claiming at Santander life insurance:

How to claim on your life insurance at Santander?
When to claim?

Claims should be made as soon as possible.

Claim by mail

Not Available

Claim by email

Not Available

Claim online

Not Available

Claim by phone

0800 158 3467

Claim at Santander life insurance

How do I cancel my Santander policies?

How to cancel Santander car insurance?

You will find below main information to cancel your car insurance policy at Santander:

How to cancel Santander car insurance?
Cancellation fees

Not Stated

Cancel online

Cancel your car insurance policy through the Self Service Centre at Santander.

How to cancel Santander travel insurance

How to cancel Santander travel insurance?

You will find below main information to cancel your travel insurance policy at Santander:

How to cancel Santander travel insurance?
Cancellation fees during cooling off period of 14 days

£0

Cancellation fees outside cooling off period

No refund

Cancel by mail

The Customer Service Manager
Chubb European Group SE
Santander Travel Insurance Team
PO BOX 1086
Belfast, BT1 9ES

Cancel by email

[email protected]

Cancel online

You can cancel your policy online through the customer portal at: https://www.santandertravelinsurance.co.uk/secure/self-service/my-insurance

Cancel by phone

0800 519 9921

How to cancel Santander travel insurance

How to cancel Santander home insurance?

To cancel your Santander house insurance, here is what you need to know:

Cancelling your home insurance at Santander
Cancellation notice if Santander cancel your policy

14 days

Cancellation feesFees during cooling-off period:

Not stated

Fees outside cooling-off period:

£25

Cancel by phone

0345 3010 661

How to cancel my Santander home insurance

How to cancel Santander life insurance?

You will find on this table the different ways to cancel your Santander life insurance:

How to cancel your life insurance at Santander
Cancellation fees
  • If the insurance policy is cancelled within 30 days, the premium paid would be refunded fully
  • If the insurance policy is cancelled after 30 days, no refunds would be made
Cancel by mail

Not Available

Cancel by email

[email protected]

Cancel online

Not Available

Cancel by phone

0800 148 8656

How to cancel my Santander life insurance?
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Alexandre Desoutter
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Alexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications.

In this sense, his role leads him to carry out steering and support work with all HelloSafe editors and contributors so that the editorial line defined by the company is fully respected. and declined through the texts published daily on our platforms.

As such, Alexandre is responsible for implementing and maintaining the strictest journalistic standards within the HelloSafe editorial staff, in order to guarantee the most accurate, up-to-date information on our platforms. and expert as possible. Alexandre has in particular undertaken for two years now the implementation of a system of systematic double-checking of all the articles published within the HelloSafe ecosystem, able to guarantee the highest quality of information.