Is Smart Life The Best Life Insurance Policy?

antoine fruchard Antoine Fruchard  updated on July 29, 2020

This is the ultimate review to guide you through the ins and outs of Smart Life life insurance. You might already know that Smart Life has several different contract options. 

Some are great. Some are less useful. Some are simply too expensive.

So, if you want to get better value for money from your insurance contract, as well as indicative quotes and tips to lower your insurance premium, then you’ll probably love the following article.

Let’s dive right in!

Is Smart Life the best life insurance for you?

When taking out life insurance, there are so many things to think about. Life insurance is one of the most important insurance plans to have, as it is the best way to protect your loved ones if something happens to you. 

Smart Life life insurance has a lot to offer. Here are the main points that you should look at before taking out life insurance with Smart Life . 

4 Safe overall rating for Smart Life

Rating CriteriaSafe RatingOur Review
Customer service satisfaction, claims and support

Average rating of 3.4/5 on TrustPilot
Average rating of 3 stars on Defaqto
2020 Platinum Trusted Service Award on Feefo
The website is well detailed and information is readily available
The policy documents can be easily accessed
No live chat or chat bot option

Coverage options

Whole of life cover is offered
Cover is provided fro children
The Critical Illness Cover is provided
For the life policy, no over is offered for any non-accidental deaths within the first two years of the insurance contract
No decreasing or increasing level of cover

Value for money

With the Family policy, the policyholders can get a 10% cashback of their first year’s premiums
A £75 Amazon gift card is given to new Family Life insurance policyholders
Free Will Kit worth £100 is given to policyholders
Cover of up to £750,000 is offered

Financial strength

The policies offered by Smart Insurance are provided by the Scottish Friendly Assurance Society Limited and they have been providing life insurance for over 150 years.

Apps and technologies

Quotes can be gotten online
Very detailed information is provided on the website
Policy documents can be easily accessed
No option to fill out claims online
No chatbot

Safe rating for Smart Life Life insurance

Expert and customer satisfaction reviews for Smart Life

Review organisationConsumer satisfaction rates for Smart Life Life insurance
Trustpilot3,4/5 based on 4 reviews
Defaqto3
Experts rating for Smart Life

Smart Life insurance in a nutshell

In summary, here are the main features you need to know when taking out life insurance with Smart Life . 

CriteriaSmart Life details
Minimum age18 years
Maximum age 64 years
Pay-outUp to £750,000
Life insurance with free gifts– A £75 Amazon gift card is given to new Family Life insurance policyholders <br>- Free Will Kit worth £100 is given
Extras

10% Smart Cashback is given after a year of successful monthly payment.

Terminal illnessYes
Smart Life life insurance in a nutshell

What are Smart Life life insurance policy types?

When choosing life insurance, you have to make a lot of important decisions. You have to choose between different policy types to find which one would best cover your needs. As the first big choice, you have to choose between: 

  • Term life insurance. Term insurance splits into two types: level term or decreasing insurance. If you choose a term insurance, once again you would have to choose between these two. Sometimes, there is an increasing term insurance option. 
  • Whole of life insurance. This insurance will pay out when the policyholders die. Not all insurers offer this type of coverage. 

What is Smart Life term life insurance? 

There are two term life insurance options:

  • Level cover guarantees that your loved ones get a payment if you die during a specific period of time. You will receive the same amount during a fixed period. Life insurance can be for 5,10, 20 years, etc., depending on your needs. 
  • Decreasing cover guarantees that your loved ones get a payment if you die during a specific period of time. The amount decreases over the policy term. It is really useful if you have a loan, as the price tends to decline over time. You can choose an increasing cover as well.
CriteriaSmart Life life insurance
Minimum term 1 year
Maximum term40 years
Pay-outUp to £750,000
Minimum monthly premium £6.74
Extras or any interesting facts 

No

Smart Life term life insurance

Should you take level or decreasing term life insurance?

Smart Life offers two types of term life insurance: one is level life insurance, the other one is decreasing life insurance. 

CriteriaProvider Details
Smart Life term life insurance (level)
  • Term life insurance can be gotten for as low as £6.74 from Smart Life Insurance
  • A sum of up to £750,000 is payable
  • Terminal Illness cover is provided in the case that the policyholder has been diagnosed by a medical specialist and is expected to die within 12 months
  • Critical Illness cover can be added to the insurance policy at an extra cost
  • The age limit for this cover is between the ages of 18-65 years
Smart Life decreasing term life insurance, also known as life insurance for mortgage

Smart life insurance does not provide this type of cover.

Level or decreasing life insurance

Some providers also propose increasing life insurance, which is a similar concept as decreasing life insurance, but with the premiums getting higher rather than lower.

Smart life insurance does not provide this type of cover.

Should you take Smart life whole life insurance?

The Whole of life insurance provided by Smart life is also called the "Age Based Policy".

Whole life insuranceSmart Life whole life insurance details 
Smart Life whole life insurance 
  • With an Age Based policy (Also known as the Whole-of-life policy), the premium is calculated again every year on the day you purchased your insurance policy.
  • The insurance policy increases in line with the age of the policyholder.
  • The monthly premium to be paid will start as a lower price. This price is lower than the amount paid a Term life insurance.
  • With the whole of life insurance, there is a 5% automatic yearly increase to the chosen benefit amount for the life insurance and any optional cover attached to the policy.
  • This annual increase is added automatically to the policy every year for a 10 year time frame.
Smart Life whole life insurance

Can you take out a Smart Life plan life insurance with someone else?

Yes, you can either have a single or a joint policy at Smart Life .

Taking out a joint policy covers two people that are together under the same policy. In the end, it is cheaper than two single policies. It covers both of your contributions to the family. It only pays out once, and the sum will be given to the other partner if one dies. It leaves the surviving member of the couple without life insurance after the death of the first partner. 

Taking out a single policy pays for one person only. It pays out the amount chosen. Taking out two policies is more expensive, but you can choose the level you want, and it’s beneficial if the two partners don’t need to be insured at the same level. 

 What are Smart Life life insurance extras? 

You can add these extras at additional cost to your Smart Life life insurance: 

Details Reviews
Optional Accidental Death Cover

This cover provides up to £650,000 worth of cover Accidental Death cover to a Smart Life Insurance insurance policy. This cover is provided in the case that the policyholder has been involved in an accident and dies within 90 days of an accident which occurred after the start date of the insurance policy.

Children’s cover

This is an optional cover that can be added to an insurance policy. Each insured child is offered cover of up to £30,000.

Optional Critical illness cover

This is a cover provided for policyholders who have been diagnosed with critical illnesses. The amount given in terms of benefits is determined by the age of the policyholder. People who fall between the ages of 18-44 get up to £375,000.

Free Will Kit

Free will kit worth £100 is included. This is available in the case that the policyholder dies during the insurance term.

Critical illness Cover

Critical illness is provided.

Smart Life life insurance extras

Should you take out Smart Life life insurance critical illness cover?

What is critical illness cover? 

It is an extra that can be added to your policy, or can be combined with your standard life insurance. It pays out if you contract a disease. The illness developed must be specified in your policy contract. The most common illnesses covered are cancer and heart attacks, etc. If you become really ill, your insurance will pay out exactly as if you’ve passed away. 

Is Smart Life the best critical illness cover? 

Here are the main features when you take out Smart Life life insurance with serious illness:

CriteriaOverall life insurance and critical illness cover
Coverage

The Life and Critical illness cover that SmartLife provides offers the following:

  • A minimum of £30,000 for cover
  • A maximum benefit of either 50% of the Smart Life Insurance benefit amount or £375,000 (depending on the age of the policyholder)
  • Optional Children’s cover is provided
Children’s Cover
  • The children cover provided by SmartLife is valid for children between 30 days old and 21 years old.
  • The minimum benefit amount for each insured child is £10,000 and the maximum is £30,000.
  • The benefit amount is payable once for each insured child.
What should you know about Smart Life critical illness cover?

The Critical Illness cover provided by SmartLife can be added as an optional extra at an additional cost.

Smart Life life insurance

How much is Smart Life life insurance?

The big question is knowing how much life insurance you’ll need. Your answer to this question (as well as your age) will mainly determine the price of your life insurance:

However, your life insurance price will also depend on several factors: 

  • Your medical conditions
  • Whether or not you are a smoker 
  • Which add-ons you add to your life insurance 
  • Your salary
  • The coverage you want
  • Whether you take out a joint policy or not 

So you must ask yourself the relevant questions for your own situation, for example: Do you have a loan? Do you have savings? Do you have debts? Do you have a family? Does your job offer protection? 

How to contact Smart Life life insurance?

Here are all the important phone numbers for contacting Smart Life life insurance: 

ServicePhone NumbersOpening Hours 
Get a quote at Smart Life 0800 977 6023
Monday to Friday 9:00 am to 7:00 pm
How to claim at Smart Life 0800 458 6901Monday to Friday 9:00 am to 7:00 pm
How to cancel at Smart Life

0800 458 6901

Monday to Friday 9:00 am to 7:00 pm
Smart Life phone numbers

What are Smart Life general contact details? 

You will find in this table all the general contacts that you would need if you want to reach Smart Life life insurance: 

General contacts
Mailing address

Landmark Place,
Windsor Road,
Slough,
Berkshire
SL1 1JL

Social media 

Facebook, YouTube

Chatbot

No

Smart Life general contacts

How to claim at Smart Life life insurance? 

You will find on this table the different possibilities for reporting a claim on your Smart Life life insurance: 

How to claim on your life insurance at Smart Life ?
When to claim?

As soon as possible

Claim by mail

Customer Services
Smart Insurance
PO Box 4555
Slough
SL1 0TT

Claim by email[email protected]
Claim online

Not available

Claim by phone 0800 458 6901
Claim at Smart Life life insurance

How to cancel my Smart Life life insurance? 

You will find on this table the different ways to cancel your Smart Life life insurance: 

How to cancel your life insurance at Smart Life
Fees
  • If you cancel within 30 days the premium paid would be refunded fully
  • If the cancellation is done after 30 days, no refunds would be made
Cancel by mail

Customer Services
Smart Insurance
PO Box 4555
Slough
SL1 0TT

Cancel by email

[email protected]

Cancel onlineNot available
Cancel by phone

0800 458 6901

How to cancel my Smart Life life insurance?

How do I get Smart Life life insurance quotes? 

Here are the different ways to get a life insurance quote at Smart Life : 

How to get a life insurance quote at Smart Life
Quote online
  • On the Home Page, Click on the "Get a quote" option
Quote phone0333 321 9180
Get a quote at Smart Life

How do I log into Smart Life life insurance?

There is no Login option

Do we recommend Smart Life life insurance?

Smart life is the result of a partnership between Neilson Financial Services and Scottish Friendly, a financial services group founded in 1862. They are well known for their flexible and affordable insurance services. Scottish Friendly, paid out 99.4% of all life insurance claims in 2018 and this shows that they are financially capable of paying out claims. They offer two types of life policies: life insurance and guaranteed life insurance. They also provide optional accident insurance, critical illness cover, children cover. They have average reviews and offer a couple of incentives like the 10% cashback, free will kit. The insurance company is recommended.

What is life insurance? 

Life insurance is a contract between an insurance company and the policyholder. In exchange for an annual or monthly premium, the insurance company agrees to give out to a designated beneficiary a lump sum if the policyholder were to pass away. 

How does life insurance work in the UK?

Like with other types of insurance, it is a standard procedure: the policyholder pays a premium to a provider, with an agreed level of cover. 

Is life insurance worth getting?

Yes, it is worth getting life insurance when people depend on you financially, like your family.

What are the best life insurance with free gifts?

Lots of life insurance providers offer free gifts: 
– Royal London
– Legal & General
– Aviva
– Shepherds Friendly 
– OneFamily 
– British Seniors Insurance Agency

How much is life insurance in the UK? 

How much life insurance in the UK is depends on a lot of factors. However, with our data, we calculate that the average monthly cost of life insurance is £15. Of course, the price will depend on whether you take out joint or single life insurance, and the term of your insurance if you are not taking out  a whole life insurance policy. 

What is the best life insurance in UK?

There are lot of life insurance policy that have interesting features. Depending on these features, you can decide if this life insurance suits you. 
To find what is the best life insurance for you, use our tool to compare prices and offers from all the insurers on the market instantly.