Is ASDA Money The Best Pet Insurance Company?

Alexandre Desoutter Alexandre Desoutter  updated on September 7, 2020

Would you like to insure your beloved pet against accident or illness? Are you here to know whether ASDA Money is the best pet insurer to go for?

You are at the right place!

In the below review, we will tell you everything you need to know on ASDA Money pet insurance: cover table, prices, contact, claim and cancel process and our own recommandation.

Our review on ASDA Money pet insurance

3.9 Safe overall rating for ASDA Money pet insurance

Safe ratingOur opinion
Customer service & satisfaction
and claims
Lifetime policies rated 5 stars by Defaqto
24 hours Vet advice line
Best online pet insurance provider award in 2019 by Yourmoney.com
Very low customers reviews on Trustpilot
Cover provided for your home Lifetime, Time Limited and Accident only types of cover with several vet fees limits
Theft and straying cover available for all levels except accident only
No maximum benefit type of cover
Value for money No extra APR charge on monthly payments
Multi-pet cover discounts
Middle range premiums
Financial strength Pet insurance provided by Legal and General
Technology Customer portal available
No livechat
Safe rating for ASDA Money home insurance

ASDA Money pet insurance reviews: Defaqto and Trustpilot

Reviews
DefaqtoLifetime £10,000 Limit: 5 stars
Lifetime £2,000 Limit: 5 stars
Lifetime £4,000 Limit: 5 stars
12 Month £2,000 Limit: 3 stars
12 Month £5,000 Limit: 3 stars
Accident Only: 2 stars
Trustpilot1,9/5 based on 118 opinions
Reviews on ASDA Money pet insurance

What does ASDA Money pet insurance cover?

ASDA Money pet insurance for dogs

Cover TypeVet feesDeath by accidentDeath by illnessLost or stolenBoardingThird party liability
Accident Only£2,500 per accident per policy year – No annual policy limit – £2,500 per accident for 12 months from the first date of treatmentyesnononoyes
LifetimePer Condition Limit Per Year of £2,000 – Unlimited number of new conditions – Limits reinstated on renewalyesyesyesyesyes
LifetimePer Condition Limit Per Year of £4,000 – Unlimited number of new conditions – Limits reinstated upon renewalyesyesyesyesyes
LifetimeNo Per Condition Limit – Annual Policy limit of £10,000 – Limits reinstated on renewalyesyesyesyesyes
Time LimitedPer Condition Limit of £2,000 – Unlimited number of new conditions – 12 months from date condition was first noticedyesyesyesyesyes
Time LimitedPer Condition Limit of £5,000 – Unlimited number of new conditions – 12 months from date condition was first noticedyesyesyesyesyes
ASDA Money pet insurance for dogs

ASDA Money pet insurance for cats

Cover TypeVet feesDeath by accidentDeath by illnessLost or stolenBoarding
Accident Only£2,500 per accident per policy year – No annual policy limit – £2,500 per accident for 12 months from the first date of treatmentyesnonono
LifetimePer Condition Limit Per Year of £2,000 – Unlimited number of new conditions – Limits reinstated on renewalyesyesyesyes
LifetimePer Condition Limit Per Year of £4,000 – Unlimited number of new conditions – Limits reinstated upon renewalyesyesyesyes
LifetimeNo Per Condition Limit – Annual Policy limit of £10,000 – Limits reinstated on renewalyesyesyesyes
Time LimitedPer Condition Limit of £2,000 – Unlimited number of new conditions – 12 months from date condition was first noticedyesyesyesyes
Time LimitedPer Condition Limit of £5,000 – Unlimited number of new conditions – 12 months from date condition was first noticedyesyesyesyes
ASDA Money pet insurance for cats

None of the above pet insurance covers pre-existing medical conditions.

How much is ASDA Money pet insurance?

How much is ASDA Money pet insurance for dogs?

Cover typePolicy detailsMonthly premiumAnnual premiumStandard Excess
Accident Only£2,500 per accident per policy year£8.78£105.36£75
LifetimeNo Per Condition Limit£51.19£613.62£75 +10% co-payment for pets over 5 years old
LifetimePer Condition Limit Per Year of £2,000£27.45£328.85£99 +10% co-payment for pets over 5 years old
LifetimePer Condition Limit Per Year of £4,000£36.82£441.40£75 +10% co-payment for pets over 5 years old
Time LimitedPer Condition Limit of £2,000£21.73£259.88£99
Time LimitedPer Condition Limit of £5,000£30.60£367.09£75
ASDA Money pet insurance premiums for dogs

*Quotes above are for a pedigree dog of one year old, not neutered nor microchipped.

How much is ASDA Money pet insurance for cats?

Cover typePolicy detailsMonthly premiumAnnual premiumStandard Excess
Accident Only£2,500 per accident per policy year£6.07£72.84£75
LifetimeNo Per Condition Limit£35.61£427.32£75 +10% co-payment for pets over 5 years old
LifetimePer Condition Limit Per Year of £2,000£21.51£256.91£99 +10% co-payment for pets over 5 years old
LifetimePer Condition Limit Per Year of £4,000£28.03£335.92£75 +10% co-payment for pets over 5 years old
Time LimitedPer Condition Limit of £2,000£16.59£198.09£99
Time LimitedPer Condition Limit of £5,000£23.33£279.52£75
ASDA Money pet insurance premiums for cats

*Quotes above are for a pedigree cat of one year old, not neutered nor microchipped.

How to contact ASDA Money pet insurance?

ASDA Money pet insurance phone numbers

How to contact ASDA Money?Phone numbersOpening hours

Quotes

0800 975 4353

Not stated

Vet Advice Line

0800 197 0922

24/7

Customer service

If your policy number starts with PA: 0370 405 0006
If your policy number starts with ASD: 0333 234 0623

For PA policy numbers
Mon – Thu:9am to 7pm
Fri: 9am to 5.30pm
Sat: 10am to 4pm

For ASD policy number
Monday to Friday – 9am to 6pm
Saturday – 9am to 1pm
Sunday – Closed

Claims

If your policy number starts with PA: 0370 405 0007
If your policy number starts with ASD: 0333 999 0933

For PA policy numbers
Mon – Thu:9am to 7pm
Fri: 9am to 5.30pm
Sat: 10am to 4pm

For ASD policy number
Monday to Friday – 9am to 6pm
Saturday – 9am to 1pm
Sunday – Closed

How to contact ASDA Money pet insurance

ASDA Money pet insurance contact details

ASDA Money contact details
Email

If your policy number starts with ASD: [email protected]

Livechat

Not available

ASDA Money contact details

How to log in to ASDA Money customer portal?

You can log in to ASDA Money customer portal if you have an ASDA Credit Card.
Log In to ASDA Money.

How to claim at ASDA Money pet insurance?

There are several reasons to report a claim on your pet insurance:

  • you had or will have to face significant vet fees or repeat medication;
  • your pet is missing;
  • your pet had or caused an accident etc.

At ASDA, you can make a claim differently depending if your policy number starts with ASD or PA.

How to claim on your ASDA Money pet insurance?
Claim online

If you need to make a claim online and your policy number starts with ASD, you can complete the claim form.

Claim by email

If your policy number starts with ASD, you can claim at [email protected]

Claim by phone

If your policy number starts with PA: 0370 405 0007
If your policy number starts with ASD: 0333 999 0933

How to report a claim on your ASDA Money pet insurance?

Download ASDA Money claim form

How to cancel your ASDA Money pet insurance?

You can cancel your pet insurance at ASDA by calling the customer service team.

How to cancel your ASDA Money pet insurance?
Cancel by phone

If your policy number starts with PA: 0370 405 0006
If your policy number starts with ASD: 0333 234 0623

How to cancel your ASDA Money pet insurance?

Our final opinion on ASDA Money pet insurance

ASDA Money partnered with Legal and General in September 2018 to provide pet insurance cover (policy numbers starting with PA).

With ASDA, you will have the choice between Lifetime, Time limited, and Accident Only type of covers.

The company covers up to £10 000 vet fees limit for Lifetime cover. You will also have access to 24/7 vet advice line which will give you complete peace of mind. You can pay by monthly instalments without having to pay any APR charges and you will get discount if you opt for a multi pet cover.

The company has been awarded best pet insurance company by Yourmoney.com in 2019.