Is Geoffrey The Best Pet Insurance Company?

Alexandre Desoutter Alexandre Desoutter  updated on September 7, 2020

Would you like to insure your beloved pet against accident or illness? Are you here to know whether Geoffrey is the best pet insurer to go for?

You are at the right place!

In the below review, we will tell you everything you need to know on Geoffrey pet insurance: cover table, prices, contact, claim and cancel process and our own recommandation.

Our review on Geoffrey pet insurance

4.1 Safe overall rating for Geoffrey pet insurance

Safe ratingOur opinion
Customer service & satisfaction
and claims
Very high customer reviews on Trustpilot
Swift and efficient claims process
Lifetime policies rated 5 and 4 stars by Defaqto
Clear and accessible information on website
Cover provided for your home All types of cover available (Accident only, Time limited, Lifetime, Maximum Benefit)
From £1500 to £6000 vet fees cover
Value for money 5% discount available on multipet cover
No charges on monthly payments
Average premiums
Financial strength Geoffrey Pet is arranged and administered by Insurance Factory Limited authorized and regulated by FCA
Technology Claim form available online
Free Petkit activity monitor
No customer portal
No livechat available
Safe rating for Geoffrey home insurance

Geoffrey pet insurance reviews: Defaqto and Trustpilot

Reviews
DefaqtoPet Enhanced Lifetime: 5 stars
Pet Standard Lifetime: 4 stars
Pet 12 Months Cover: 3 stars
Accident Only Cover: 2 stars
Trustpilot4,9/5 based on 7298 reviews
Reviews on Geoffrey pet insurance

What does Geoffrey pet insurance cover?

Geoffrey pet insurance for dogs

Cover TypeVet feesDeath by accidentDeath by illnessLost or stolenBoardingThird party liability
Accident Only£1,500 veterinary fees per accident – No annual policy limit – £1,500 per accident for 12 months from the first date of treatmentyesnoyesyesyes
Lifetime£2,000 veterinary fees each policy year – No annual policy limit – £2,000 each policy yearyesyesyesyesyes
Lifetime£6,000 veterinary fees each policy year – No annual policy limit – £6,000 each policy yearyesyesyesyesyes
Time LimitedPer Condition Limit of £1,500 – No annual policy limit – 12 months from date condition was first noticedyesyesyesyesyes
Geoffrey pet insurance for dogs

Geoffrey pet insurance for cats

Cover TypeVet feesDeath by accidentDeath by illnessLost or stolenBoarding
Accident Only£1,500 veterinary fees per accident – No annual policy limit – £1,500 per accident for 12 months from the first date of treatmentyesnoyesyes
Lifetime£2,000 veterinary fees each policy year – No annual policy limit – £2,000 each policy yearyesyesyesyes
Lifetime£6,000 veterinary fees each policy year – No annual policy limit – £6,000 each policy yearyesyesyesyes
Time LimitedPer Condition Limit of £1,500 – No annual policy limit – 12 months from date condition was first noticedyesyesyesyes
Geoffrey pet insurance for cats

None of the above pet insurance covers pre-existing medical conditions.

How much is Geoffrey pet insurance?

How much is Geoffrey pet insurance for dogs?

Cover typePolicy detailsMonthly premiumAnnual premiumStandard Excess
Accident Only£1,500 veterinary fees per accident£6.14£73.68£85
Lifetime£2,000 veterinary fees each policy year£21.52£258.24£85
Lifetime£6,000 veterinary fees each policy year£30.83£369.96£85
Time LimitedPer Condition Limit of £1,500£15.19£182.28£85
Geoffrey pet insurance premiums for dogs

*Quotes above are for a pedigree dog of one year old, not neutered nor microchipped.

How much is Geoffrey pet insurance for cats?

Cover typePolicy detailsMonthly premiumAnnual premiumStandard Excess
Accident Only£1,500 veterinary fees per accident£4.77£57.24£85
Lifetime£2,000 veterinary fees each policy year£19.90£238.80£85
Lifetime£6,000 veterinary fees each policy year£24.72£296.64£85
Time LimitedPer Condition Limit of £1,500£14.36£172.32£85
Geoffrey pet insurance premiums for cats

*Quotes above are for a pedigree cat of one year old, not neutered nor microchipped.

How to contact Geoffrey pet insurance?

Geoffrey pet insurance phone numbers

How to contact Geoffrey?Phone numbersOpening hours

Quotes

01227 284 933

Not stated

Modify your policy

01227 284 955
or 01227 284 977

Monday to Friday – 8am to 8pm
Saturdays – 9am to 2pm

Claims

01227 284 955

Monday to Friday – 8am to 8pm
Saturdays – 9am to 2pm

Find a Vet

0330 102 5742

Not stated

How to contact Geoffrey pet insurance

Geoffrey pet insurance contact details

Geoffrey contact details
Email

[email protected]

Livechat

Not available

Geoffrey contact details

How to log in to Geoffrey customer portal?

Not available

How to claim at Geoffrey pet insurance?

There are several reasons to report a claim on your pet insurance:

  • you had or will have to face significant vet fees or repeat medication;
  • your pet is missing;
  • your pet had or caused an accident etc.

At Geoffrey Insurance, you can make and manage your claim fully online with the claim form below. You will need to print it for your vet to sign it. Alternatively, you can download claim form and send it by post or call.

How to claim on your Geoffrey pet insurance?
Claim online

Geoffrey Claim Form
Once you’ve filled in the "Policy holder categories", then print it and ask your vet to sign it before sending it by post.

Claim by email

[email protected]

Claim by phone

01227 284955

Claim by post

Send the signed claim form at:
Geoffrey Pet Insurance, The Connect Centre, Kingston Crescent, Portsmouth PO2 8QL

How to report a claim on your Geoffrey pet insurance?

Download Geoffrey claim form

How to cancel your Geoffrey pet insurance?

You can cancel your policy at Geoffrey by phone or by sending your cancellation letter to the address below.
You will be charged £30 for cancelling your policy outside the cooling off period of 14 days after your renewal date. You will not have to pay for cancellation fees if your pet is dead, reported lost or stolen.
For any adjustment to your policy, you will have to pay £10.

How to cancel your Geoffrey pet insurance?
Cancel by phone

01227 284 955

Cancel by post

You can cancel your Geoffrey Pet Insurance by sending your cancellation letter to:
Geoffrey Pet Insurance, The Connect Centre, Kingston Crescent, Portsmouth, PO2 8QL.

How to cancel your Geoffrey pet insurance?

Our final opinion on Geoffrey pet insurance

Geoffrey Insurance is a trustowrty company providing car, learner driver and pet insurances only. The pet insurance is rated 4,9 out of 5 by more than 7000 customers on Trustpilot. The company seems therefore to handle claims promptly and efficiently.

The company provides discount for multi pet cover. You can also pay by monthly instalements without having to pay for any APR charges.