Is Healthy Pets The Best Pet Insurance Company?

Alexandre Desoutter Alexandre Desoutter  updated on September 7, 2020

Would you like to insure your beloved pet against accident or illness? Are you here to know whether Healthy Pets is the best pet insurer to go for?

You are at the right place!

In the below review, we will tell you everything you need to know on Healthy Pets pet insurance: cover table, prices, contact, claim and cancel process and our own recommandation.

Our review on Healthy Pets pet insurance

3.8 Safe overall rating for Healthy Pets pet insurance

Safe ratingOur opinion
Customer service & satisfaction
and claims
Gold and Lifetime policies rated 5 and 4 stars by Defaqto
Lifetime and pet insurance provider specialist
Poorly rated by customers on TrustPilot
Accident only and Bronze policies rated 1 and 2 stars by Defaqto
Cover provided for your home £1000 to £7500 vet fees cover for maximum benefit policies
No time limited type of cover
Value for money 20% online discount
No need to advance vet fees (Healthy Pets pays directly)
Free direct debit
Financial strength Healthy Pets is a trade name of Healthy Pets Limited authorized and regulated by the FCA
Technology Claim and Change form online
No customer portal
No livechat
Safe rating for Healthy Pets home insurance

Healthy Pets pet insurance reviews: Defaqto and Trustpilot

Reviews
DefaqtoGold: 5 stars
Lifetime Reinstatement PREMIER: 5 stars
Lifetime Reinstatement EXTRA: 4 stars cats / 3 stars dogs
Silver: 4 stars
Bronze: 2 stars
Accident Only: 1 star
Trustpilot2,3/5 based on 822 opinions
Reviews on Healthy Pets pet insurance

What does Healthy Pets pet insurance cover?

Healthy Pets pet insurance for dogs

Cover TypeVet feesDeath by accidentDeath by illnessLost or stolenBoardingThird party liability
Accident Only£1,000 per accident for up to 12 months as long as the policy remains in force – No annual policy limit –nonononoyes
LifetimePer Condition Limit Per Year of £1,000 – Annual Policy limit of £2,000 – Limits reinstated on renewalyesyesyesyesyes
LifetimePer Condition Limit Per Year of £3,250 – Annual Policy limit of £4,250 – Limits reinstated on renewalyesyesyesyesyes
Maximum Benefit£1,000 per condition whilst the policy remains in force – Unlimited number of new conditions – No annual policy limitnonononoyes
Maximum Benefit£4,250 per condition whilst the policy remains in force – Unlimited number of new conditions – No annual policy limityesyesyesyesyes
Maximum Benefit£7,500 per condition whilst the policy remains in force – Unlimited number of new conditions – No annual policy limityesyesyesyesyes
Healthy Pets pet insurance for dogs

Healthy Pets pet insurance for cats

Cover TypeVet feesDeath by accidentDeath by illnessLost or stolenBoarding
Accident Only£1,000 per accident for up to 12 months as long as the policy remains in force – No annual policy limit –nononono
LifetimePer Condition Limit Per Year of £1,000 – Annual Policy limit of £2,000 – Limits reinstated on renewalyesyesyesyes
LifetimePer Condition Limit Per Year of £3,250 – Annual Policy limit of £4,250 – Limits reinstated on renewalyesyesyesyes
Maximum Benefit£1,000 per condition whilst the policy remains in force – Unlimited number of new conditions – No annual policy limitnononono
Maximum Benefit£4,250 per condition whilst the policy remains in force – Unlimited number of new conditions – No annual policy limityesyesyesyes
Maximum Benefit£7,500 per condition whilst the policy remains in force – Unlimited number of new conditions – No annual policy limityesyesyesyes
Healthy Pets pet insurance for cats

None of the above pet insurance covers pre-existing medical conditions.

How much is Healthy Pets pet insurance?

How much is Healthy Pets pet insurance for dogs?

Cover typePolicy detailsMonthly premiumAnnual premiumStandard Excess
Accident Only£1,000 per accident for up to 12 months as long as the policy remains in force£5.44£65.25£99
LifetimePer Condition Limit Per Year of £1,000£11.80£141.63£99
LifetimePer Condition Limit Per Year of £3,250£20.52£246.25£99
Maximum Benefit£1,000 per condition whilst the policy remains in force£11.72£140.58£99
Maximum Benefit£4,250 per condition whilst the policy remains in force£17.51£210.09£99
Maximum Benefit£7,500 per condition whilst the policy remains in force£25.54£306.51£99
Healthy Pets pet insurance premiums for dogs

*Quotes above are for a pedigree dog of one year old, not neutered nor microchipped.

How much is Healthy Pets pet insurance for cats?

Cover typePolicy detailsMonthly premiumAnnual premiumStandard Excess
Accident Only£1,000 per accident for up to 12 months as long as the policy remains in force£5.78£69.32£99
LifetimePer Condition Limit Per Year of £1,000£8.08£96.93£99
LifetimePer Condition Limit Per Year of £3,250£13.93£167.22£99
Maximum Benefit£1,000 per condition whilst the policy remains in force£7.98£95.78£99
Maximum Benefit£4,250 per condition whilst the policy remains in force£11.91£142.88£99
Maximum Benefit£7,500 per condition whilst the policy remains in force£20.94£251.25£99
Healthy Pets pet insurance premiums for cats

*Quotes above are for a pedigree cat of one year old, not neutered nor microchipped.

How to contact Healthy Pets pet insurance?

Healthy Pets pet insurance phone numbers

How to contact Healthy Pets?Phone numbersOpening hours

Customer service

01730 268592

Mon – Fri: 9am – 5pm

Claims

01730 268 592

Mon – Fri: 8.30am to 6.15pm
Sat: 9am to 1pm

How to contact Healthy Pets pet insurance

Healthy Pets pet insurance contact details

Healthy Pets contact details
Email

[email protected]

Mail address

Healthy Pets Limited
No 6 Ridgeway Office Park
Bedford Road
Petersfield
HAMPSHIRE
GU32 3QF

Livechat

Not available

Healthy Pets contact details

How to log in to Healthy Pets customer portal?

Not available

How to claim at Healthy Pets pet insurance?

There are several reasons to report a claim on your pet insurance:

  • you had or will have to face significant vet fees or repeat medication;
  • your pet is missing;
  • your pet had or caused an accident etc.

You can report a claim on your pet through different channels: online, by email, by phone or by post.

How to claim on your Healthy Pets pet insurance?
Claim online

You can report a claim by filling in and submitting the Healthy Paws Claim form online.

Claim by email

[email protected]

Claim by phone

01730 268 592

Claim by post

Healthy pet insurance
Ridgeway Office Park, Bedford Rd, Petersfield GU32 3QF, UK

How to report a claim on your Healthy Pets pet insurance?

How to cancel your Healthy Pets pet insurance?

You can cancel your pet insurance policy at Healthy Pets by calling the customer service or sending your cancellation letter at the customer service address.
You can amend your policy by using the Change of Address form available online.

How to cancel your Healthy Pets pet insurance?
Cancel by phone

01730 268592

Cancel by post

Healthy Pets Limited
No 6 Ridgeway Office Park
Bedford Road
Petersfield
HAMPSHIRE
GU32 3QF

How to cancel your Healthy Pets pet insurance?

Our final opinion on Healthy Pets pet insurance

Healthy Pets has been one of the leading UK specialist pet provider for the past 20 years. The company has been rated 5 stars by Independent Reviews (based on Feefoo reviews).
Healthy Pets offers to pay for Vet fees directly without you having to advance any fees.

Healthy Pets offers Lifetime, Accident Only and Maximum Benefit type of cover. Vet fees are covered from £1000 to £7500 for maximum benefit policies and from £1000 to £3250 for lifetime policies.
Gold and lifetime policies are rated 5 and 4 stars by Defaqto. Lower levels of cover such as accident only or bronze policy are only rated 1 and 2 stars. The company is also poorly rated by customers on Trsutpilot which means that the claim process must not be that smooth and efficient although you can submit your claim through online claim form.

You can get 20% discount when purchasing new policy online.