Is PDSA The Best Pet Insurance Company?
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Our articles are written by experts in their fields (finance, trading, insurance etc.) whose signatures you will see at the beginning and at the end of each article. They are also systematically reviewed and corrected before each publication, and updated regularly.
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Would you like to insure your beloved pet against accident or illness? Are you here to know whether PDSA is the best pet insurer to go for?
You are at the right place!
In the below review, we will tell you everything you need to know on PDSA pet insurance: cover table, prices, contact, claim and cancel process and our own recommandation.
Our review on PDSA pet insurance
4 Safe overall rating for PDSA pet insurance
| Safe rating | Our opinion | |
|---|---|---|
| Customer service & satisfaction and claims |
24/7 access to a veterinary expert through PDSA pet answer is provided The Ultimate and Ultimate Plus policies are rated 5 Stars on Defaqto Poor rating of 2.2 on Trustpilot | |
| Cover provided for your home |
PDSA offer 6 levels of pet insurance cover Euthanasia cover is provided Cover is provided for older pets Dental cover is only available for the accidents only cover | |
| Value for money |
Monthly payment comes with 0% APR The price range for insurance starts from just £5.72 for cats and £7.91 for dogs which is affordable It takes 60 days to make a claim | |
| Financial strength | PDSA Petsurance is a trading name of Insurance Factory Limited, which is authorised and regulated by the Financial Conduct Authority | |
| Technology |
Social media availability Sign in option available Quotes can be taken out online Informative and user friendly website |
Find the pet insurance that suits you best in just a few seconds!
PDSA pet insurance reviews: Defaqto and Trustpilot
| Reviews | |
|---|---|
| Defaqto | Ultimate: 5 stars Ultimate Plus: 5 stars Advance: 4 stars Advance Plus: 4 stars Classic: 3 stars Accident Only: 2 stars |
| Trustpilot | 2.2/5 based on 139 reviews |
What does PDSA pet insurance cover?
PDSA pet insurance for dogs
| Cover Type | Vet fees | Death by accident | Death by illness | Lost or stolen | Boarding | Third party liability |
|---|---|---|---|---|---|---|
| Accident Only | £2,000 per accident per policy year - No annual policy limit - £2,000 per accident for 12 months from the first date of treatment | yes | no | no | no | yes |
| Lifetime | Annual Policy limit of £1,500 - Limits reinstated on renewal - | yes | yes | yes | yes | yes |
| Lifetime | Annual Policy limit of £3,000 - Limits reinstated on renewal - | yes | yes | yes | yes | yes |
| Lifetime | No Per Condition Limit - Annual Policy limit of £4,500 - Limits reinstated on renewal | yes | yes | yes | yes | yes |
| Lifetime | No Per Condition Limit - Annual Policy limit of £8,000 - Limits reinstated on renewal | yes | yes | yes | yes | yes |
| Time Limited | £2,000 vet fees per condition for 12 months from date condition first noticed - No annual policy limit - 12 months from date condition was first noticed | yes | yes | yes | yes | yes |
PDSA pet insurance for cats
| Cover Type | Vet fees | Death by accident | Death by illness | Lost or stolen | Boarding |
|---|---|---|---|---|---|
| Accident Only | £2,000 per accident per policy year - No annual policy limit - £2,000 per accident for 12 months from the first date of treatment | yes | no | no | no |
| Lifetime | Annual Policy limit of £1,500 - Limits reinstated on renewal - | yes | yes | yes | yes |
| Lifetime | Annual Policy limit of £3,000 - Limits reinstated on renewal - | yes | yes | yes | yes |
| Lifetime | No Per Condition Limit - Annual Policy limit of £4,500 - Limits reinstated on renewal | yes | yes | yes | yes |
| Lifetime | No Per Condition Limit - Annual Policy limit of £8,000 - Limits reinstated on renewal | yes | yes | yes | yes |
| Time Limited | £2,000 vet fees per condition for 12 months from date condition first noticed - No annual policy limit - 12 months from date condition was first noticed | yes | yes | yes | yes |
Good to know
None of the above pet insurance covers pre-existing medical conditions.
How much is PDSA pet insurance?
How much is PDSA pet insurance for dogs?
| Cover type | Policy details | Monthly premium | Annual premium | Standard Excess |
|---|---|---|---|---|
| Accident Only | £2,000 per accident per policy year | £7.91 | £94.92 | £75 + 10% contribution to the remaining amount of each claim |
| Lifetime | Annual Policy limit of £1,500 | £17.97 | £215.64 | £75 + 10% contribution to the remaining amount of each claim |
| Lifetime | Annual Policy limit of £3,000 | £24.08 | £288.96 | £75 + 10% contribution to the remaining amount of each claim |
| Lifetime | No Per Condition Limit | £32.41 | £388.92 | £75 + 10% contribution to the remaining amount of each claim |
| Lifetime | No Per Condition Limit | £37.50 | £450.00 | £75 + 10% contribution to the remaining amount of each claim |
| Time Limited | £2,000 vet fees per condition for 12 months from date condition first noticed | £12.64 | £151.68 | £75 + 10% contribution to the remaining amount of each claim |
*Quotes above are for a pedigree dog of one year old, not neutered nor microchipped.
How much is PDSA pet insurance for cats?
| Cover type | Policy details | Monthly premium | Annual premium | Standard Excess |
|---|---|---|---|---|
| Accident Only | £2,000 per accident per policy year | £5.73 | £68.76 | £75 + 10% contribution to the remaining amount of each claim |
| Lifetime | Annual Policy limit of £1,500 | £17.16 | £205.92 | £75 + 10% contribution to the remaining amount of each claim |
| Lifetime | Annual Policy limit of £3,000 | £20.73 | £248.76 | £75 + 10% contribution to the remaining amount of each claim |
| Lifetime | No Per Condition Limit | £26.29 | £315.48 | £75 + 10% contribution to the remaining amount of each claim |
| Lifetime | No Per Condition Limit | £29.51 | £354.12 | £75 + 10% contribution to the remaining amount of each claim |
| Time Limited | £2,000 vet fees per condition for 12 months from date condition first noticed | £11.73 | £140.76 | £75 + 10% contribution to the remaining amount of each claim |
*Quotes above are for a pedigree cat of one year old, not neutered nor microchipped.
How to contact PDSA pet insurance?
PDSA pet insurance phone numbers
| How to contact PDSA? | Phone numbers | Opening hours |
|---|---|---|
Customer service | 0333 234 0605 | Monday to Friday 9am-6pm |
Claims | 0333 234 0599 | Monday to Friday 9am-6pm |
Sales | 0800 980 6000 | Monday to Friday 9am-7pm |
PetAnswer Helpline | 0303 334 0611 | 24/7 |
PDSA pet insurance contact details
| PDSA contact details | |
|---|---|
| Contact form | |
| Mail address | PDSA Pet Insurance |
| Livechat | Not available |
How to log in to PDSA customer portal?
You can login by either clicking on the "Sign in" option on the homepage of the website or following this link: Login in to PDSA
How to claim at PDSA pet insurance?
There are several reasons to report a claim on your pet insurance:
- you had or will have to face significant vet fees or repeat medication;
- your pet is missing;
- your pet had or caused an accident etc.
Claims can be made by either filling out the claims form, calling the claims assigned telephone number or sending an email.
| How to claim on your PDSA pet insurance? | |
|---|---|
| Claim online | The claims form can be downloaded online |
| Claim by email | |
| Claim by phone | 0333 234 0599 |
| Claim by post | PDSA Pet Insurance |
Download PDSA claim form
How to cancel your PDSA pet insurance?
At PDSA, you can cancel your policy by phone
| How to cancel your PDSA pet insurance? | |
|---|---|
| Cancel by phone | 0333 234 0605 |
| Cancel by post | PDSA Petsurance |
Our final opinion on PDSA pet insurance
The PDSA is one of the most well-known and respected animal charities in Britain. They have cared for the nation’s pets for nearly 100 years with their clinics, hospitals and expert advice. They also provide pet insurance, based on the expertise developed over their decades of service.
PDSA offer 6 levels of pet insurance cover which are the Accident Only which offers £2,000 cover worth of cover in the case of an accident. The Accident Only also includes £1,000,000 third party liability cover, £200 death from accident cover and £250 for holiday cancellation.
Classic offers £2,000 worth of cover for vet fees, £1,000,000 third party liability cover, £500 death from accident cover and £500 for holiday cancellation; £500 death from accident or injury; £500 of boarding fees.
The other cover options are comprehensive and offer a wide range of services.
The Advanced cover option provides £1,500 worth of cover for vet fees; £1,000,000 third party liability cover, £500 death from accident cover and £500 for holiday cancellation, £500 death from accident or injury; £500 of boarding fees.
The Advanced Plus cover provides £3,000 worth of vet fees, £700 for death from accident or injury; £1,000,000 third party liability cover, £700 loss by theft or straying; £700 boarding fees; £250 loss pet passport; £700 holiday cancellation; and £150 quarantine expenses.
Ultimate provides £4,500 worth of cover in terms of of vet fees, £1,000 for death from accident and injury; £1,000,000 third party liability cover; £1,000 boarding fees; £1,000 for loss by theft or straying; £1,000 holiday cancellation; and £150 quarantine expenses.
Ultimate Plus – £8,000 worth of cover in terms of of vet fees, £1,500 for death from illness or accident; £1,000,000 third party liability cover; £1,500 boarding fees; £1,500 for loss by theft or straying; £1,500 holiday cancellation; and £150 quarantine expenses.
All policies have access to helplines like the Vet Finder Service, Bereavement Counselling helping. Some of the cover options have a 5 star Defaqto rating and they recorded a bad review on Trustpilot. Generally, their services are recommended.
Find the pet insurance that suits you best in just a few seconds!
