Is Tesco Bank The Best Pet Insurance Company?

Alexandre Desoutter Alexandre Desoutter  updated on September 7, 2020

Would you like to insure your beloved pet against accident or illness? Are you here to know whether Tesco Bank is the best pet insurer to go for?

You are at the right place!

In the below review, we will tell you everything you need to know on Tesco Bank pet insurance: cover table, prices, contact, claim and cancel process and our own recommandation.

Our review on Tesco Bank pet insurance

3.9 Safe overall rating for Tesco Bank pet insurance

Safe ratingOur opinion
Customer service & satisfaction
and claims
All policies include access to the 24/7 Vetfone advice helpline
Most of the insurance policies are rated 5 stars on Defaqto
Information provided on the website is detailed
1.9/5 rating on Trustpilot
Cover provided for your home Four levels of cover are provided
Euthanasia cover is available
Cover is only provided for dogs and cats
Dental cover for illness and injury is only available on the Premier policies
Value for money Up to £4,000, £7,500 or £10,000 per year in vet fees
20% discount is provided when an insurance policy is gottne online
Tesco Clubcard members will also get a guaranteed discount on their policy
Financial strength Tesco Bank Pet Insurance is arranged, administered and underwritten by Royal & Sun Alliance Insurance plc
Technology Social media availability
Login option is available
Insurance policies can be managed online
Quotes can be taken out online
No live chat option
Safe rating for Tesco Bank home insurance

Tesco Bank pet insurance reviews: Defaqto and Trustpilot

Reviews
DefaqtoExtra Cover (£4,000 Vet Fees): 5 stars
Extra Cover (£7,500 Vet Fees): 5 stars
Premier Cover (£10,000 Vet Fees): 5 stars
Premier Cover (£4,000 Vet Fees): 5 stars
Premier Cover (£7,500 Vet Fees): 5 stars
Standard Cover: 3 stars
Accident and Injury Cover: 1 star
Trustpilot1.9/5 based on 167 review
Reviews on Tesco Bank pet insurance

What does Tesco Bank pet insurance cover?

Tesco Bank pet insurance for dogs

Cover TypeVet feesDeath by accidentDeath by illnessLost or stolenBoardingThird party liability
Accident Only£3,000 per accident for 12 months from the first date of treatmentnonononoyes
Lifetime£4,000 vet fees in total per policy year – Limits reinstated on renewalyesnoyesyesyes
Lifetime£7,500 vet fees in total per policy year – Limits reinstated on renewalyesnoyesyesyes
Lifetime£10,000 vet fees in total per policy year – Limits reinstated on renewalyesnoyesyesyes
Maximum BenefitPer Condition Limit of £4,000 – No time limit on how long payments will be made as long as you renew your policy with no break in cover.yesnoyesyesyes
Maximum BenefitPer Condition Limit of £7,500 – No time limit on how long payments will be made as long as you renew your policy with no break in cover.yesnoyesyesyes
Time LimitedPer Condition Limit of £3,000 for each accident or illness for 12 months from the first date of treatmentyesnoyesyesyes
Tesco Bank pet insurance for dogs

Tesco Bank pet insurance for cats

Cover TypeVet feesDeath by accidentDeath by illnessLost or stolenBoarding
Accident Only£3,000 per accident for 12 months from the first date of treatmentnononono
Lifetime£4,000 vet fees in total per policy year – Limits reinstated on renewalyesnoyesyes
Lifetime£7,500 vet fees in total per policy year – Limits reinstated on renewalyesnoyesyes
Lifetime£10,000 vet fees in total per policy year – Limits reinstated on renewalyesnoyesyes
Maximum BenefitPer Condition Limit of £4,000 – No time limit on how long payments will be made as long as you renew your policy with no break in cover.yesnoyesyes
Maximum BenefitPer Condition Limit of £7,500 – No time limit on how long payments will be made as long as you renew your policy with no break in cover.yesnoyesyes
Time LimitedPer Condition Limit of £3,000 for 12 months from the first date of treatmentyesnoyesyes
Tesco Bank pet insurance for cats

None of the above pet insurance covers pre-existing medical conditions.

How much is Tesco Bank pet insurance?

How much is Tesco Bank pet insurance for dogs?

Cover typePolicy detailsMonthly premiumAnnual premiumStandard Excess
Accident Only£3,000 per accident£6.05£72.59£120
Lifetime£10,000 vet fees in total per policy year£50.87£610.34£120
Lifetime£4,000 vet fees in total per policy year£38.29£459.38£120
Lifetime£7,500 vet fees in total per policy year£42.36£508.28£120
Maximum BenefitPer Condition Limit of £4,000£24.16£289.92£120
Maximum BenefitPer Condition Limit of £7,500£33.51£402.03£120
Time LimitedPer Condition Limit of £3,000£19.51£234.09£120
Tesco Bank pet insurance premiums for dogs

*Quotes above are for a pedigree dog of one year old, not neutered nor microchipped.

How much is Tesco Bank pet insurance for cats?

Cover typePolicy detailsMonthly premiumAnnual premiumStandard Excess
Accident Only£3,000 per accident£3.62£43.41£120
Lifetime£10,000 vet fees in total per policy year£49.81£597.66£120
Lifetime£4,000 vet fees in total per policy year£41.87£502.36£120
Lifetime£7,500 vet fees in total per policy year£44.93£539.12£120
Maximum BenefitPer Condition Limit of £4,000£23.31£279.67£120
Maximum BenefitPer Condition Limit of £7,500£33.06£396.71£120
Time LimitedPer Condition Limit of £3,000£21.51£258.03£120
Tesco Bank pet insurance premiums for cats

*Quotes above are for a pedigree cat of one year old, not neutered nor microchipped.

How to contact Tesco Bank pet insurance?

Tesco Bank pet insurance phone numbers

How to contact Tesco Bank?Phone numbersOpening hours

Customer service

0345 078 3895

Monday to Friday 9am to 5pm.

Claims

0345 078 3860

Monday to Friday 9am to 5pm.

Tesco Vet Referral line

0330 100 6460

24/7

Pet Bereavement Counselling

0345 078 3842

24/7

How to contact Tesco Bank pet insurance

Tesco Bank pet insurance contact details

Tesco Bank contact details
Email

[email protected]

Mail address

Tesco Bank
2 South Gyle Crescent
Edinburgh
EH12 9FQ.

Livechat

Not available

Tesco Bank contact details

How to log in to Tesco Bank customer portal?

You can login by clicking on the Login option or following this link: Tesco Pet Insurance Login

How to claim at Tesco Bank pet insurance?

There are several reasons to report a claim on your pet insurance:

  • you had or will have to face significant vet fees or repeat medication;
  • your pet is missing;
  • your pet had or caused an accident etc.

Claims can be made by downloading the claims form and sending it via email or post. Also, customer care representatives can be called on the claims assigned number.

How to claim on your Tesco Bank pet insurance?
Claim online

The claims form can be downloaded online.

Claim by email

[email protected]

Claim by phone

0345 078 3860

Claim by post

Tesco Bank Pet Insurance
Freepost
RSJG-ZJTB-GAGH
PO Box 1363
Peterborough
PE2 2QZ

How to report a claim on your Tesco Bank pet insurance?

Download Tesco Bank claim form

How to cancel your Tesco Bank pet insurance?

Cancellations can be made by phone, or email.

How to cancel your Tesco Bank pet insurance?
Cancel by email

[email protected]

Cancel by phone

0345 078 3878

How to cancel your Tesco Bank pet insurance?

Our final opinion on Tesco Bank pet insurance

Tesco Personal Finance was founded in 1997, and born from a partnership between the Royal Bank of Scotland and Tesco plc. The company is specialized in providing car and home insurance as well as other banking products.
Tesco Bank Pet Insurance is arranged, administered and underwritten by Royal & Sun Alliance Insurance plc.

Tesco Pet Insurance has four levels of cover:
Premier: It is a Lifetime policy which includes £4,000, £7,500 or £10,000 for vet fees, in the UK or abroad; dental cover (for accident, illness and injury); £1,500 cover for death from accident or illness; £200 if your pet needs to be buried or cremated.
Extra: This cover option includes £4,000 or £7,500 for vet fees, in the UK or abroad; dental cover (for accident only); up to £1,500 cover for death from accident or illness; up to £200 if your pet needs to be buried or cremated.
Standard: This includes £3,000 for vet fees, in the UK or abroad; dental cover (for accident only); up to £1,500 cover for death from accident or illness; up to £200 if your pet needs to be buried or cremated.
Accident and Injury: This includes £3,000 for vet fees, for accident or injury only.
All cover options offer access to a 24/7 Vetfone advice line and also helplines for pet bereavement counselling and legal advice.

They have a low rating of 1.9 on Trustpilot but most of their insurance services have a 5 star Defaqto rating. Their insurance services are recommended as they have a high financial capacity to pay out claims.