Each insurer has its own claim process, usually filling out a claim form and send it together with evidences. However, you have to be careful, insurers only allow you to make claims up to a certain time limit after the accident or illness occur.
HelloSafe explains you how to make your claim on Argos Pet Insurance.
Table of Contents
The official online Argos claim form
When should I claim on Argos Pet Insurance?
Before claiming on Argos, you should always check what situations are covered by your pet insurance plan. Pet insurance claims concern in most cases vet fees, but not only. Death by accident or illness can also be included in some pet insurance deals, for which claims can be made. Situations in which a pet is lost or stolen can also be included in some pet insurance plans, making them valuable cases to ask for a compensation.
How to claim on Argos?
Argos Pet Insurance has designed a 3 steps process for customers to make a claim
- First, you should check your policy to see which treatments are covered by your insurance plan
- Second, you will have to complete the first part of the Argos pet insurance claim form that you will find above
- Finally, your vet has to complete the second part of the form so that the claim is valid for your insurer
There are two ways you can send your claim to Argos Pet Insurance :
Claim on Argos by email
After you and your vet have completed the Argos pet insurance form, you have the possibility to scan it along all the evidences supporting your claim. Send everything to the following email address : [email protected]
Claim on Argos Pet Insurance by post
The Argos Pet Insurance claim forms on paper version should be sent by post at the following address:
Argos Pet Claims, Freepost – RSTK-EEBG-CJYS PO BOX 1364, Peterborough, PE2 2RA, along with the evidences you would like to show to your insurer, for example:
- A report signed by the vet giving details on the treatment given to your pet
- An invoice / receipt which brings evidence on the money advanced for the claimed treatment
Argos Pet Insurance says that the customer claims are normally to be processed within 5 working days. However, that delay can be go up to 15 working days.
Track your Argos Pet Insurance claim by phone
You can track your claim by phone calling the claims helpline at the following number: 0345 078 7500. You can also use the Argos online claim tracker.
What to do if my claim is rejected?
If your claim is rejected, you can always contact the Financial Ombudsman Service (0300 123 9123). You have to take action within a 6 months period - starting the date you received a negative answer for your claim.