PDSA Pet Insurance Claim Form

antoine fruchard Antoine Fruchard  updated on September 14, 2020

Each insurer has its own claim process, usually filling out a claim form and send it together with evidences. However, you have to be careful, insurers only allow you to make claims up to a certain time limit after the accident or illness occur.

HelloSafe explains you how to make your claim with PDSA Pet Insurance form.

The official PDSA Pet Insurance claim form template

Please find here below the official claim form proposed by PDSA Pet Insurance to its policyholders.

pdsa claim form

When should I claim on PDSA Pet Insurance?

Before claiming on your PDSA pet insurance, you should always check what situations are covered by your pet insurance plan. Pet insurance claims concern in most cases vet fees, but not only. Death by accident or illness can also be included in some pet insurance deals, for which claims can be made. Situations in which a pet is lost or stolen can also be included in some pet insurance plans, making them valuable cases to ask for a compensation.

How to claim on my PDSA pet insurance?

The are several steps to be taken to claim on your PDSA pet insurance :

  • After going to your vet, you have to contact your PDSA pet insurance agent at this number : 0333 234 0599 (Monday to Friday from 8am to 8pm, Saturday from 9am to 2pm)
  • Then you have to complete your sections of the PDSA pet insurance claim form. Make sure you date and firm the form following the last day of your pet’s treatment.
  • The second part of the form is to be completed by your vet, who will bring details concerning the treatment provided to your pet
  • Attach to the PDSA pet insurance claim form relevant documents in support to your claim – such as your pet’s clinical history and the invoices or receipts proving the amounts you have advanced.

How do I send my claim to PDSA Pet Insurance?

The PDSA Pet Insurance Claims department only receives the claim forms and other documents by post. You should send all your files to the following address :

PDSA Pet Insurance
The Connect Centre
Kingston Crescent
Portsmouth
PO2 8QL

When will I receive the money for my PSDA pet insurance claim ?

In case your PDSA pet insurance claim is approved, the claims department should send you a cheque corresponding to the amount claimed (less items that are not covered by your insurance plan) within 10 working days (in normal circumstances).

What to do if my claim is rejected?

If your claim is rejected, you can always contact the Financial Ombudsman Service (0300 123 9123). You have to take action within a 6 months period – starting the date you received a negative answer for your claim.

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