Post Office Pet Insurance Claim Form
verified information
Information verified by Adeline Harmant
Our articles are written by experts in their fields (finance, trading, insurance etc.) whose signatures you will see at the beginning and at the end of each article. They are also systematically reviewed and corrected before each publication, and updated regularly.
Discover the methodology
Each insurer has its own claim process, usually filling out a claim form and send it together with evidences. However, you have to be careful, insurers only allow you to make claims up to a certain time limit after the accident or illness occur.
HelloSafe explains you how to make your claim on Post Office Pet Insurance.
The official Post Office pet insurance claim form template
Please find here below the official claim form proposed by Post Office Insurance to its policyholders.
When should I claim on my Post Office Pet Insurance?
Before claiming on your Post Office pet insurance, you should always check what situations are covered by your pet insurance plan. Pet insurance claims concern in most cases vet fees, but not only. Death by accident or illness can also be included in some pet insurance deals, for which claims can be made. Situations in which a pet is lost or stolen can also be included in some pet insurance plans, making them valuable cases to ask for a compensation.
How to claim on Post Office Pet Insurance?
The are several steps to be taken to claim on your Post Office pet insurance :
- Gathering up vet's bills and pet's medical notes
- Fill in the form (using the download template that you will find above)
- The second part of the Post Office claim form is to be completed by your vet
- Add an itemised invoice of the treatment charged by your vet
Then, there are 2 ways to send your claim to Post Office:
Claim on Post Office Pet Insurance by phone
You can claim by phone on your Post office pet insurance calling the claims helpline at the following number : 0330 123 1921 (Monday – Friday: 08:30 – 18:00 and Saturday: 09:00 – 13:00).
Claim on Post Office Pet Insurance by post
The Post Office pet insurance claim form on paper version should be sent by post at the following address:
Pinnacle House, A1 Barnet Way, Borehamwood, Hertfordshire WD6 2XX, along with the evidences you would like to show to your insurer.
What to do if my claim is rejected?
If your claim is rejected, you can always contact the Financial Ombudsman Service (0300 123 9123). You have to take action within a 6 months period - starting the date you received a negative answer for your claim.
