Big Blue Cover Travel Insurance Review and Quotes
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It might be the least exciting thing about your journey. But travel insurance is a must-have when it comes to getting assistance from the other side of the world.
Are you aware of this and are here to know whether Big Blue Cover is the right company to go on holidays with?
In this definitive Big Blue Cover review, we will tell you everything you need to know about their travel insurance policies: coverage options, prices, contact details, cancellation or claim process and much more. Let’s dive in!
Is Big Blue Cover the best travel insurance for you?
Always just going for the cheapest travel insurance might not be the best option when it comes to getting assistance or a refund abroad.
At Safe, we strive to help any people travelling from the UK to get the best travel insurance to leave home with complete peace of mind. This is why we’ve dug into Big Blue Cover travel insurance policy booklet and attributed our own neutral rating based on five weighted criteria as shown below.
4 Safe overall rating for Big Blue Cover
| Safe rating | Our opinion | |
|---|---|---|
| Customer service & satisfaction |
Policy documents are readily available | |
| Cover provided |
The Premier policy provided has a 4 star rating | |
| Value for money |
Free insurance is provided for children under the age of 18 | |
| Financial strength |
The company has been in operation for 15 years (have also insured 1 million customers) | |
| Technology |
FAQs are provided to answer any question |
Big Blue Cover travel insurance reviews by expert and consumers
| Review organisation | Big Blue Cover travel insurance reviews |
|---|---|
| Defaqto expert | Economy: 3 |
| TrustPilot | 1,8/5 based on 26 opinions |
To check if Big Blue Cover is the right travel insurance for you, you can use our free travel insurance comparison tool and get quotes from main travel insurance companies in a few seconds only. 100% anonymous and free.
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What does Big Blue Cover travel insurance cover?
Big Blue Cover travel insurance offers different travel insurance covers to suit any traveller needs, whether you’re leaving for three days alone in Scotland or six months in Antarctica with your partner or whole family.
The insurance cover that Big Blue Cover Travel provides is available to individuals, couples, family, single parent family and a group of people.
For the Couple's travel option, discounts are provided for couples who have lived together for up to six months. The discounts provided are not specified.
For the family option, family discounts are offered to suit the budgets and children under the age of 18 are provided cover for free.
Big Blue Cover single-trip and annual multi-trip travel insurances
| Single and annual multi-trip days and age limits at Big Blue Cover | |
|---|---|
| Maximum days per trip | 31 days for the Single trip policy |
| Maximum age limit | Single Trip: 85 years old |
You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Big Blue Cover:
Policy name | Economy | Standard | Premier |
|---|---|---|---|
| Defaqto expert rating | 3 | 4 | 5 |
| Excess (if not stated) | £149 | £149 | £99 |
| Medical expenses | £10M | £10M | £10M |
| Trip cancellation / curtailment | £1000 | £2000 | £5000 |
| Delayed departure 12 hours | £10 | £20 | £20 |
| Delayed departure max | £100 | £200 | £200 |
| Baggage & belongings | £1000 | £1500 | £2500 |
| Money including cash | £150 (limited to £50 if under 18 years of age) | £250 (limited to £50 if under 18 years of age) | £500 (limited to £50 if under 18 years of age) |
| Repatriation | £10M | £10M | £10M |
| Personal liability | £2M | £2M | £2M |
| Personal accident (excess £0) | £20 000 | £20 000 | £20 000 |
| Legal expenses (excess £0) | £25 000 | £25 000 | £25 000 |
| Hospital benefit (excess £0) | £30 | £30 | £50 |
| Medical screening | v | v | v |
| Cruise / Business / Winter Sports | Optional | Optional | Optional |
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Big Blue Cover winter sports travel insurancet
The winter sports travel insurance is usually an option that you can take on top of your single or annual multi-trip policy.
The Winter cover option provided by Big Blue Cover Travel Insurance includes the following:
- Up to £1,000 cover in the case that the Ski equipment is damaged, lost or stolen (if it is owned by the traveller)
- Up to £500 cover in the case that the Ski equipment is damaged, lost or stolen (if it is not owned by the traveller)
- Cover in the case that the Ski pass is lost or stolen
- Up to £500 cover in the event that there is an avalanche and as a result of this, the resort is closed.
What are the other travel insurance options available at Big Blue Cover?
| Travel insurance options at Big Blue Cover | |
|---|---|
| Big Blue Cover golf cover | Big Blue Cover Travel Insurance provides golf cover under the optional sports and activity cover but no further details were provided. |
| Big Blue Cover business cover | Big Blue Cover Travel Insurance provides business insurance but the details are not specified in the policy document. |
| Big Blue Cover cruise cover | The cruise cover provided by Big Blue Cover Travel provides cover for the following:
|
| Big Blue Cover gadget cover | The gadget insurance cover is arranged by Rock Insurance Services Limited with UK General Insurance Ltd on behalf of Great Lakes Insurance SE. With this,cover is provided for your electronic equipment against theft, accidental damage and breakdown when you are on a holiday that is covered by your Travel Insurance Policy.
|
| Big Blue Cover other extras | The insurance policy provided by Big Blue Cover Travel Insurance allows for the upgrade of any policy option chosen by providing the following optional extras:
|
Watch out!
Due to Brexit, some outbound flights from international airports might be delayed or cancelled. We would advise you to call Big Blue Cover before travelling and make sure you get the right compensation amount for your flight or journey if it is cancelled or delayed as well as for Schedule Airline Failure Cover.
How much is Big Blue Cover travel insurance?
You'll find below indicative quotes per level of cover at Big Blue Cover:
You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Big Blue Cover:
Policy name | Economy | Standard | Premier | |
|---|---|---|---|---|
| Price - 7 days trip - 30 years old - Europe | £9,49 | £10,00 | £13,12 | |
| Price - annual policy - 30 years old - Europe | £23,94 | £25,12 | £29,92 | |
| Price - 7 days trip - 65 years old - Europe | £18,98 | £19,98 | £26,22 | |
| Price - annual policy - 65 years old - Europe | £47,87 | £50,22 | £59,82 | |
| Price - 7 days trip - 30 years old - USA | £35,26 | £42,32 | £39,86 | |
| Price - annual policy - 30 years old - USA | £61,12 | £64,16 | £75,18 | |
| Price - 7 days trip - 65 years old - USA | £70,51 | £84,66 | £79,73 | |
| Price - annual policy - 65 years old - USA | £244,45 | £256,67 | £300,74 |
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It is, however, quite difficult to give precise price ranges as Big Blue Cover travel insurance policy quotes will depend on a range of factors such as:
- Your age at the time of travelling
- The length of your stay
- Your trip destination (Europe, North America, Worldwide)
- The period you wish to be covered for (single trip, annual multi-trip, extension)
- If you need specific insurance (cruise, ski, backpackers, gadget cover)
- Your medical condition before travelling
- Who is travelling with you (on your own, as a couple, as a family).
Can I get travel insurance discounts or promo codes at Big Blue Cover?
Yes. A 10% discount is offered with the promo code: BLUE10 on the website.
Use our travel insurance comparison tool to be aware of latest promo codes and vouchers available at Big Blue Cover.
What else should I know about Big Blue Cover travel insurance?
What are the general exclusions at Big Blue Cover travel insurance?
To be eligible for a Big Blue Cover Travel insurance policy, you need to meet various criteria. Among general exclusions that will not lead to financial compensation for the policyholder, some of the exclusions are:
- Any claim made for medical expense where you have not declared a diagnosis at the time of purchasing the policy or that you are travelling against the advice of a medical practitioner
- Pregnancy and childbirth complications while travelling
- Any claim made as a result of war or natural disaster, whether it concerns baggage and belongings or trip cancellation, delays, accommodation etc.
- Accidents caused as a result of being under the influence of alcohol or drugs
- Any claim made as a result of illegal or hazardous activity
- Any claim made as a result of extreme sports unless the appropriate upgrade has been paid
- Any claim made as a result of you not getting a particular vaccination especially as a pregnant woman
How do I get travel insurance quote from Big Blue Cover?
Nothing easier. Use our 100% online travel insurance comparison tool to compare all policies in just a few seconds, without giving any personal details. If Big Blue Cover is the right one for you, then just click on get quote and you'll be automatically directed through the company's sale channel.
Good to know
Shopping around while shopping for personal insurance and not auto-renewing is always the best way to get the best deal and benefit from new customers discounts.
How do I log in to Big Blue Cover website?
There is no login option on the Big Blue Cover Travel Insurance Website.
How to claim at Big Blue Cover travel insurance?
At Big Blue Cover Travel Insurance, a claim can be made by calling the listed number, sending an email or online by downloading the claims form.
| How to claim on Big Blue Cover travel insurance? | |
|---|---|
| Claim by mail | Trent - Services (Administration) Ltd |
| Claim by email | [email protected]. |
| Claim online | Claims can be made online filling out the claim form on the website. |
| Claim by phone | +44 (0) 343 658 0345 |
How do I contact Big Blue Cover travel insurance?
Big Blue Cover contact phone numbers
| Services | Phone numbers | Opening hours |
|---|---|---|
| Customer service | 0343 658 0225 | Monday – Friday: 8am – 7pm |
| Medical status | 01293 855945 | Monday – Friday: 8am – 7pm |
| Medical emergency | +44 (0)2380 644633 | 24 hour emergency service 365 days a year |
| Claims | 0343 658 0313 | Monday – Friday: 8am – 7pm |
Big Blue Cover other contact details
| Contact details | |
|---|---|
| Address | Big Blue Cover Travel Insurance |
| [email protected] |
How to cancel your annual Big Blue Cover travel insurance policy?
You will find below main information to cancel your travel insurance policy at Big Blue Cover:
| How to cancel Big Blue Cover travel insurance? | |
|---|---|
| Cancellation fees during cooling off period of 14 days | £0 |
| Cancellation fees outside cooling off period | No refund |
| Cancel by email | [email protected] |
| Cancel by phone | 01293 855787 |
Our opinion on Big Blue Cover travel insurance
Big Blue Cover Insurance is under the ROCK Insurance Group, which has been providing customers with travel insurance for over 15 years. They are located in the South East of England, and since its inception, they have insured more than 1 million customers. Their insurance policies are underwritten by Bulstrad Life Vienna Insurance Group JSC.
Big Blue Cover Insurance offers a variety of travel insurance services including cover for Cruises, Winter Sports and Gadgets. Their insurance policy is divided into the single trip policy and the annual trip policy. For both policy options, three levels of cover are provided: Economy, Standard and Premier. On both the Single and Multi trip policies, a sum of £5,000 is provided for cancellation, £2,500 for luggage protection and medical cover of up to £10 million and they are all offered as a standard on both policies.
The company however has a poor rating of 1.8 on TrustPilot and most of the reviews recorded centered around how long it took for them to pay out claims and their overall nonchalance when relating to customers.
Their online service is commendable and the rates offered are affordable but based on the comments recorded on review websites, their customer service seems to be poor.
