Debenhams Travel Insurance Review and Quotes
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It might be the least exciting thing about your journey. But travel insurance is a must-have when it comes to getting assistance from the other side of the world.
Are you aware of this and are here to know whether Debenhams is the right company to go on holidays with?
In this definitive Debenhams review, we will tell you everything you need to know about their travel insurance policies: coverage options, prices, contact details, cancellation or claim process and much more. Let’s dive in!
Is Debenhams the best travel insurance for you?
Always just going for the cheapest travel insurance might not be the best option when it comes to getting assistance or a refund abroad.
At Safe, we strive to help any people travelling from the UK to get the best travel insurance to leave home with complete peace of mind. This is why we’ve dug into Debenhams travel insurance policy booklet and attributed our own neutral rating based on five weighted criteria as shown below.
3,8 Safe overall rating for Debenhams
| Safe rating | Our opinion | |
|---|---|---|
| Customer service & satisfaction |
Easily accessible policy documents | |
| Cover provided |
Policies available across 3 levels of cover | |
| Value for money |
Fairly priced premiums | |
| Financial strength | Debenhams Travel insurance policies are arranged and administered by ROCK Insurance Group which is authorised and regulated by the Financial Conduct Authority | |
| Technology |
Online quote process |
Debenhams travel insurance reviews by expert and consumers
| Review organisation | Debenhams travel insurance reviews |
|---|---|
| Defaqto expert | Standard: 3 |
| TrustPilot | 2,1/5 based on more than 30 opinions |
To check if Debenhams is the right travel insurance for you, you can use our free travel insurance comparison tool and get quotes from main travel insurance companies in a few seconds only. 100% anonymous and free.
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What does Debenhams travel insurance cover?
Debenhams travel insurance offers different travel insurance covers to suit any traveller needs, whether you’re leaving for three days alone in Scotland or six months in Antarctica with your partner or whole family.
Debenhams Travel Insurance Policies are available for individuals, groups, couples and families.
Debenhams single-trip and annual multi-trip travel insurances
| Single and annual multi-trip days and age limits at Debenhams | |
|---|---|
| Maximum days per trip | Single Trip: 365 days for those aged 55 years or under, 93 days for people aged 56 to 64 years, 62 days for people aged 65 to 74 years, 31 days for people aged 75 to 84 years. |
| Maximum age limit | Single Trip: 84 years |
You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Debenhams:
Policy name | Standard | Superior | Luxury |
|---|---|---|---|
| Defaqto expert rating | 3 | 4 | 5 |
| Excess (if not stated) | £99 | £75 | £0 |
| Medical expenses | £10M | £10M | £10M |
| Trip cancellation / curtailment | £1,000 | £3,000 | £5,000 |
| Delayed departure 12 hours | £25 | £25 | £25 |
| Delayed departure max | £200 | £300 | £500 |
| Baggage & belongings | £1,000 | £1,500 | £2,500 |
| Money including cash | £200 | £300 | £500 |
| Repatriation | £10M | £10M | £10M |
| Personal liability | £2M | £2M | £2M |
| Personal accident (excess £0) | £10,000 | £20,000 | £30,000 |
| Legal expenses (excess £0) | £10,000 | £15,000 | £25,000 |
| Hospital benefit (excess £0) | £200 | £400 | £600 |
| Accommodation cover | £1,000 | £3,000 | £5,000 |
| Pet care (excess £0) | £250 | £250 | £250 |
| SAFI* | Not Stated | Not Stated | Not Stated |
| Medical screening | x | x | x |
| Cruise cover | Optional | Optional | Optional |
| Winter sports | Optional | Optional | Optional |
| Golf Cover | Optional | Optional | Optional |
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Debenhams winter sports travel insurancet
The winter sports travel insurance is usually an option that you can take on top of your single or annual multi-trip policy.
Optional Winter Sports Cover is available at Debenhams and it comes with the following benefits:
- Available across 3 levels of cover: Standard, Superior and Luxury
- Up to £1,000 for ski equipment lost, stolen or accidentally damaged
- Up to £500 per single article of ski equipment owned by you
- Up to £500 per single article of ski equipment that you hired
- Up to £150
for unreceipted items - Up to £500 to hire replacement ski equipment if yours is delayed by more than 12 hours
- Up to £500 ski pass cover
- Up to £400 piste closure cover
- Up to £500 avalanche or landslide cover.
What are the other travel insurance options available at Debenhams?
| Travel insurance options at Debenhams | |
|---|---|
| Debenhams golf cover | Optional Golf Cover is available at Debehams and it comes with the following benefits:
|
| Debenhams business cover | Optional Business Travel Cover is not available however, you may still be covered under the Single or Annual Multi Trip policies if you choose to travel for business. |
| Debenhams cruise cover | Optional Cruise Cover is available at Debenhams and it comes with the following benefits:
|
| Debenhams gadget cover | Optional Gadget Cover is available at Debenhams and it comes with the following benefits:
|
| Debenhams other extras | Overseas Wedding Cover and Vehicle Hire Excess cover are available as optional upgrades. |
Watch out!
Due to Brexit, some outbound flights from international airports might be delayed or cancelled. We would advise you to call Debenhams before travelling and make sure you get the right compensation amount for your flight or journey if it is cancelled or delayed as well as for Schedule Airline Failure Cover.
How much is Debenhams travel insurance?
You'll find below indicative quotes per level of cover at Debenhams:
You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Debenhams:
Policy name | Standard | Superior | Luxury |
|---|---|---|---|
| Price - 7 days trip - 30 years old - Europe | £10,64 | £14,48 | £18,91 |
| Price - annual policy - 30 years old - Europe | £36,44 | £48,58 | £58,30 |
| Price - 7 days trip - 65 years old - Europe | £53,20 | £72,43 | £94,54 |
| Price - annual policy - 65 years old - Europe | £182,21 | £242,90 | £291,48 |
| Price - 7 days trip - 30 years old - USA | £65,06 | £86,75 | £104,08 |
| Price - annual policy - 30 years old - USA | £63,56 | £84,74 | £101,71 |
| Price - 7 days trip - 65 years old - USA | £325,33 | £433,73 | £520,40 |
| Price - annual policy - 65 years old - USA | £317,83 | £423,74 | £508,54 |
Find the best travel insurance in just a few seconds!
It is, however, quite difficult to give precise price ranges as Debenhams travel insurance policy quotes will depend on a range of factors such as:
- Your age at the time of travelling
- The length of your stay
- Your trip destination (Europe, North America, Worldwide)
- The period you wish to be covered for (single trip, annual multi-trip, extension)
- If you need specific insurance (cruise, ski, backpackers, gadget cover)
- Your medical condition before travelling
- Who is travelling with you (on your own, as a couple, as a family).
Can I get travel insurance discounts or promo codes at Debenhams?
There are no discounts mentioned on the website.
Use our travel insurance comparison tool to be aware of latest promo codes and vouchers available at Debenhams.
What else should I know about Debenhams travel insurance?
What are the general exclusions at Debenhams travel insurance?
To be eligible for tavel insurance policy at Debenhams:
- The trip must not have started yet
- The travel must take place within one year from the start date of the policy
- You must take all reasonable precaution to safeguard yourself against injury, loss or accident
- You must be a resident of the UK, Channel Islands or BFPO
- You must not be travelling within your home country for less than 3 days
- You must not be travelling specifically for medical purposes or are aware that you're going to need medical attention while on your trip or anytime soon
- You must not be travelling for more than the maximum amount of days covered by your policy
- You must be within the age limit as specified in your policy schedule
- You must be travelling with the intention to return to the UK, the Channel Islands or BFPO
- You must not be travelling against the medical advice of your doctor or medical professional such as a dentist.
How do I get travel insurance quote from Debenhams?
Nothing easier. Use our 100% online travel insurance comparison tool to compare all policies in just a few seconds, without giving any personal details. If Debenhams is the right one for you, then just click on get quote and you'll be automatically directed through the company's sale channel.
Good to know
Shopping around while shopping for personal insurance and not auto-renewing is always the best way to get the best deal and benefit from new customers discounts.
How do I log in to Debenhams website?
There is no login on the Debenhams Travel Insurance website.
How to claim at Debenhams travel insurance?
There are 2 ways to make a claim and that is via email or phone call.
| How to claim on Debenhams travel insurance? | |
|---|---|
| Claim by email | [email protected] |
| Claim by phone | +44 (0) 208 103 8250 |
How do I contact Debenhams travel insurance?
Debenhams contact phone numbers
| Services | Phone numbers | Opening hours |
|---|---|---|
| Customer Service | 0343 658 0371 | Monday to Friday: 9am to 6pm |
| Non-Emergency Claim | +44 (0) 208 103 8250 | Monday to Friday: 8am to 8pm |
| Medical Emergency | +44 (0) 208 103 8249 | Available 24/7 |
| Gadget Claims | +44(0) 1258 262 031 | Not Stated |
Debenhams other contact details
| Contact details | |
|---|---|
| Address | ROCK Insurance Group |
| [email protected] |
How to cancel your annual Debenhams travel insurance policy?
You will find below main information to cancel your travel insurance policy at Debenhams:
| How to cancel Debenhams travel insurance? | |
|---|---|
| Cancellation fees during cooling off period of 14 days | £0 |
| Cancellation fees outside cooling off period | for single trip: 50% total premium refund |
| Cancel by mail | Address your cancellation letter to: |
| Cancel by email | [email protected] |
| Cancel by phone | 0343 658 0371 |
Our opinion on Debenhams travel insurance
Debenhams' Travel insurance policies are arranged and administered by ROCK Insurance Group which is authorised and regulated by the Financial Conduct Authority.
Their Single and Annual Multi Trip Policies are available across 3 levels of standard: Standard, Superior and Luxury. In addition to the main policies, you can opt of an additional cover such as Winter Sports and Cruise covers. Their maximum duration per trip is higher than average with the Single Trip Policy being available for up to 365 days and the Annual Multi Trip available for up to 90 days per trip.
However, due to the low customer satisfaction rate on Trust Pilot, we would recommend you consider other travel insurance companies with higher customer satisfaction rates such as Sainsbury's, Alpha Travel Insurance and World First.
