Get Going Travel Insurance Review and Quotes

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Alexandre Desoutter updated on July 27, 2020

It might be the least exciting thing about your journey. But travel insurance is a must-have when it comes to getting assistance from the other side of the world.

Are you aware of this and are here to know whether Get Going is the right company to go on holidays with?

In this definitive Get Going review, we will tell you everything you need to know about their travel insurance policies: coverage options, prices, contact details, cancellation or claim process and much more. Let’s dive in!

Is Get Going the best travel insurance for you?

Always just going for the cheapest travel insurance might not be the best option when it comes to getting assistance or a refund abroad.

At Safe, we strive to help any people travelling from the UK to get the best travel insurance to leave home with complete peace of mind. This is why we’ve dug into Get Going travel insurance policy booklet and attributed our own neutral rating based on five weighted criteria as shown below.

4,5 Safe overall rating for Get Going

Safe ratingOur opinion
Customer service & satisfaction

Easily accessible policy documents
High customer satisfaction rate of 4,6/5 on TrustPilot
No Defaqto rating

Cover provided

Policies available across 4 levels of cover
High medical emergency cover limit of up to £10M
High cancellation cover limit of up to £5,000
Backpacker and Long Stay Travel Insurance available
Wide range of sports and activities covered as standard

Value for money

Up to 15% discount if you purchase online
Reasonably priced premiums

Financial strength

Get Going's travel insurance policies are underwritten by Travel Insurance Facilities plc and insured by URV, Branch Office of Union Reiseversicherung AG for the United Kingdom and the Republic of Ireland Registered in England & Wales
Union Reiseversicherung AG are members of the Financial Services Compensation Scheme

Technology

Online quote generatoin
Availability of chatbot
Customer portal available
User friendly website
Online claims process

Safe rating for Get Going travel insurance

Get Going travel insurance reviews by expert and consumers

Review organisationGet Going travel insurance reviews
Defaqto expert

Not available

TrustPilot

4,6/5 based on more than 6.9K opinions

Consumer satisfaction rates on reviews for Get Going holiday insurance

To check if Get Going is the right travel insurance for you, you can use our free travel insurance comparison tool and get quotes from main travel insurance companies in a few seconds only. 100% anonymous and free.

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What does Get Going travel insurance cover?

Get Going travel insurance offers different travel insurance covers to suit any traveller needs, whether you’re leaving for three days alone in Scotland or six months in Antarctica with your partner or whole family.

Get Going's travel insurance policies are available for individuals, couples and families.

Get Going single-trip and annual multi-trip travel insurances

Single and annual multi-trip days and age limits at Get Going
Maximum days per trip

Single Trip: 94 days
Annual Multi Trip: 31 days per trip
Backpacker: 18 months
Longstay: 558 days

Maximum age limit

Single Trip: No age limit
Annual Multi Trip: 79 years
Backpacker: 35 years
Longstay: 55 years

Maximum days and age limit for single-trip and annual multi-trip policies at Get Going

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Get Going:

Policy name

BasicStandardPremierDiamond
Excess (if not stated)
£200£100£75£0
Medical expenses
£10M£10M£10M£10M
Trip cancellation / curtailment
£1,500£2,500 £5,000 £5,000
Delayed departure 12 hours
£10£10£20£75
Delayed departure max
£150£150£300£750
Baggage & belongings
£1,000£1,500£2,000£4,000
Money including cash
£250£250£250£750
Repatriation
£10M£10M£10M£10M
Personal liability
£2M£2M£2M£2M
Personal accident (excess £0)
£5,000£15,000£25,000£100,000
Legal expenses
(excess £0)
£5,000£15,000 £50,000 £50,000
Hospital benefit
(excess £0)
x£250£250£1,000
Accommodation cover
£1,500£2,500 £5,000 £5,000
Pet care (excess £0)
x £300 £300x
SAFI*
xx£1,000£3,000
Medical screening
OptionalOptionalOptionalOptional
Cruise cover
OptionalOptionalOptionalOptional
Winter sports
OptionalOptionalOptionalOptional
Golf Cover
StandardStandardStandardStandard
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Get Going backpacker travel insurance

Backpacker Travel Insurance is available at Get Going and it comes with the following features and benefits:

  • Available across 1 level of cover
  • Age limit of 35 years
  • Maximum duration is 18 months
  • Up to £3M medical emergency cover
  • Up to £500 cancellation cover
  • Up to £500 personal possessions cover
  • Up to £2M personal liability cover
  • Up to £15,000 personal accident cover
  • Up to £15,000 legal advice cover
  • Up to £150 cash cover.

Get Going winter sports travel insurancet

The winter sports travel insurance is usually an option that you can take on top of your single or annual multi-trip policy.

Optional Winter Sports Cover is available at Get Going and it comes with the following benefits:

  • Up to £250 for ski equipment that you own cover
  • Up to £250 for ski equipment that you hired cover
  • Up to £150 ski pack cover
  • Up to £100 avalanche cover
  • Up to £100 piste closure cover.

What are the other travel insurance options available at Get Going?

Travel insurance options at Get Going
Get Going golf cover

Golf Cover is included as standard.

Get Going business cover

Optional Business Travel Cover is not available however, you may still be covered under the Single or Annual Multi Trip policies if you choose to travel for business.

Get Going cruise cover

Optional Cruise Cover is available at Get Going and it comes with the following benefits:

  • Up to £300 cabin confinement cover
  • Up to £500 unused shore excursions cover
  • Up to £500 itinerary changes cover.
Get Going gadget cover

Optional Gadget Extension Cover is available at Get Going and it comes with the following benefits:

  • Up to £1,000 gadget cover
  • Up to £1,000 unauthorised calls cover.
Get Going other extras

Other Optional Upgrades available are:

  • Excess Waiver

Other Specific travel insurance covers available are:

  • Senior's Travel Insurance
  • Medical Travel Insurance.
Other travel insurance policy options available at Get Going

Watch out!

Due to Brexit, some outbound flights from international airports might be delayed or cancelled. We would advise you to call Get Going before travelling and make sure you get the right compensation amount for your flight or journey if it is cancelled or delayed as well as for Schedule Airline Failure Cover.

How much is Get Going travel insurance?

You'll find below indicative quotes per level of cover at Get Going:

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Get Going:

Policy name

BasicStandardPremier Diamond
Price - 7 days trip - 30 years old - Europe
£6,34£10,60£17,02£22,86
Price - annual policy - 30 years old - Europe
£24,80£33,01£58,46£64,68
Price - 7 days trip - 65 years old - Europe
£8,26£14,47£22,39£30,38
Price - annual policy - 65 years old - Europe
£41,34£55,07£79,74£88,51
Price - 7 days trip - 30 years old - USA
£16,34£26,51£38,08£52,33
Price - annual policy - 30 years old - USA
£56,12£78,46£131,74£146,75
Price - 7 days trip - 65 years old - USA
£22,36£36,28£51,23£70,74
Price - annual policy - 65 years old - USA
£93,54£130,74£216,14£241,27
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It is, however, quite difficult to give precise price ranges as Get Going travel insurance policy quotes will depend on a range of factors such as:

  • Your age at the time of travelling
  • The length of your stay
  • Your trip destination (Europe, North America, Worldwide)
  • The period you wish to be covered for (single trip, annual multi-trip, extension)
  • If you need specific insurance (cruise, ski, backpackers, gadget cover)
  • Your medical condition before travelling
  • Who is travelling with you (on your own, as a couple, as a family).

Can I get travel insurance discounts or promo codes at Get Going?

Up to 15% discount if you purchase your policy online.

Use our travel insurance comparison tool to be aware of latest promo codes and vouchers available at Get Going.

What else should I know about Get Going travel insurance?

What are the general exclusions at Get Going travel insurance?

To be eligible for a travel insurance policy at Get Going:

  • You must be a resident in the UK, the Channel Islands of BFPO
  • The trip must not have started yet
  • You must be travelling with the intention to come back home
  • You must not be travelling with the intention to acquire medical treatment or are aware that you're going to need medical assistance
  • You must not be travelling against the advice of your medical practitioner
  • The trip must be within 1 year of the start of your policy
  • You must be within the age limit
  • You must not exceed the duration of the trip covered
  • You must take all reasonable precautions to safeguard yourself from accidents, injury or loss.

How do I get travel insurance quote from Get Going?

Nothing easier. Use our 100% online travel insurance comparison tool to compare all policies in just a few seconds, without giving any personal details. If Get Going is the right one for you, then just click on get quote and you'll be automatically directed through the company's sale channel.

Good to know

Shopping around while shopping for personal insurance and not auto-renewing is always the best way to get the best deal and benefit from new customers discounts.

How do I log in to Get Going website?

Through the customer portal, you can view and download your policy documents wherever you are, whenever you want. Simple log in by entering your email and password in this page: https://www.getgoinginsurance.co.uk/ca/login

How to claim at Get Going travel insurance?

There are 3 ways to make a claim and that is online, through a phone call or via email.

How to claim on Get Going travel insurance?
Claim by email
[email protected]
Claim online

To make a non emergency claim online, visit this page and fill in the necessary details required in the empty fields.

Claim by phone

0333 999 2698

How to make a claim on Get Going travel insurance

How do I contact Get Going travel insurance?

Get Going contact phone numbers

ServicesPhone numbersOpening hours
Customer Service
0333 999 2678

Monday to Friday: 9am to 6pm
Saturday: 9am to 5pm

Emergency Assistance
0333 003 7388

Available 24/7

Gadget Claims
+44 (0) 203 829 6678

Not Stated

Travel Disruption Claims
+44 (0) 203 540 4422

Not Stated

Get Going contact phone numbers

Get Going other contact details

Contact details
Address

Get Going Travel Insurance,
1 Tower View, Kings Hill,
West Malling,
ME19 4UY

Email
[email protected]
Get Going contact details

How to cancel your annual Get Going travel insurance policy?

You will find below main information to cancel your travel insurance policy at Get Going:

How to cancel Get Going travel insurance?
Cancellation fees during cooling off period of 14 days
£0
Cancellation fees outside cooling off period

for single trip: 50% of premium refund
for multi trip: 5% of monthly premium refund

Cancel online

You can cancel your policy online by clicking on the button, 'Cancel Your Policy' that is on the top right of the Homepage and it will lead you to this page: https://www.getgoinginsurance.co.uk/cancel-policy/

How to cancel Get Going travel insurance

Our opinion on Get Going travel insurance

Get Going's travel insurance policies are underwritten by Travel Insurance Facilities plc and insured by URV, Branch Office of Union Reiseversicherung AG for the United Kingdom and the Republic of Ireland Registered in England & Wales.

In addition to Single and Annual Multi Trip Policies, other travel insurance policies such as Backpacker and Longstay are available along with several other optional additional covers such as Winter Sports, Senior's travel insurance, Cruise and Excess Waiver.

Unfortunately, Get Going does not have a Defaqto rating, however, we would still recommend the company to anyone looking for affordable travel insurance due to the high customer satisfaction rate on TrustPilot.

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Alexandre Desoutter
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Alexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications.

In this sense, his role leads him to carry out steering and support work with all HelloSafe editors and contributors so that the editorial line defined by the company is fully respected. and declined through the texts published daily on our platforms.

As such, Alexandre is responsible for implementing and maintaining the strictest journalistic standards within the HelloSafe editorial staff, in order to guarantee the most accurate, up-to-date information on our platforms. and expert as possible. Alexandre has in particular undertaken for two years now the implementation of a system of systematic double-checking of all the articles published within the HelloSafe ecosystem, able to guarantee the highest quality of information.