HSBC Travel Insurance Review and Quotes

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Alexandre Desoutter updated on July 27, 2020

It might be the least exciting thing about your journey. But travel insurance is a must-have when it comes to getting assistance from the other side of the world.

Are you aware of this and are here to know whether HSBC is the right company to go on holidays with?

In this definitive HSBC review, we will tell you everything you need to know about their travel insurance policies: coverage options, prices, contact details, cancellation or claim process and much more. Let’s dive in!

Is HSBC the best travel insurance for you?

Always just going for the cheapest travel insurance might not be the best option when it comes to getting assistance or a refund abroad.

At Safe, we strive to help any people travelling from the UK to get the best travel insurance to leave home with complete peace of mind. This is why we’ve dug into HSBC travel insurance policy booklet and attributed our own neutral rating based on five weighted criteria as shown below.

4,2 Safe overall rating for HSBC

Safe ratingOur opinion
Customer service & satisfaction

5 star rating on Defaqto
Easily accessible policy documents

Cover provided

Policies available across 2 levels
High medical emergency cover limit of up to £10M
High cancellation cover limit of up to £7,500
No Backpacker or Longstay Travel Insurance

Value for money

Competitive prices
15% discount if you purchase your police online

Financial strength

HSBC's travel insurance policies are underwritten by Aviva Insurance Limited which is one of the leading insurance companies in the UK and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority

Technology

Online quote generation
Customer portal
Live chat feature available
No online claims process

Safe rating for HSBC travel insurance

HSBC travel insurance reviews by expert and consumers

Review organisationHSBC travel insurance reviews
Defaqto expert

Standard: 5 stars
Premier: 5 stars

TrustPilot

1,5/5 based on more than 2.7K opinions

Consumer satisfaction rates on reviews for HSBC holiday insurance

To check if HSBC is the right travel insurance for you, you can use our free travel insurance comparison tool and get quotes from main travel insurance companies in a few seconds only. 100% anonymous and free.

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What does HSBC travel insurance cover?

HSBC travel insurance offers different travel insurance covers to suit any traveller needs, whether you’re leaving for three days alone in Scotland or six months in Antarctica with your partner or whole family.

HSBS's travel insurance policies are available for individuals and families.

HSBC single-trip and annual multi-trip travel insurances

Single and annual multi-trip days and age limits at HSBC
Maximum days per trip

Not Stated

Maximum age limit

Single Trip: 80 years
Annual Multi Trip: 75 years

Maximum days and age limit for single-trip and annual multi-trip policies at HSBC

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at HSBC:

Policy name

StandardPremier
Defaqto expert rating
55
Excess (if not stated)
£50 £50
Medical expenses
£10M£10M
Trip cancellation / curtailment
£5,000 £7,500
Delayed departure 12 hours
£25£25
Delayed departure max
£250£1,000
Baggage & belongings
£150£2,500
Money including cash
£500£750
Repatriation
£10M£10M
Personal liability
£2M£2M
Personal accident (excess £0)
£50,000£50,000
Legal expenses
(excess £0)
£50,000£50,000
Hospital benefit
(excess £0)
xx
Accommodation cover
xx
Pet care (excess £0)
xx
SAFI*
Not StatedNot Stated
Medical screening
xx
Cruise cover
xx
Winter sports
OptionalStandard
Golf Cover
OptionalOptional
HSBC travel insurance in details

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HSBC winter sports travel insurancet

The winter sports travel insurance is usually an option that you can take on top of your single or annual multi-trip policy.

Optional Winter Sports Cover is available at HSBC and it comes with the following features and benefits:

  • It comes as a standard in the Premier level of cover while it's optional for the Standard level of cover
  • Up to £500 winter sports equipment that you own cover
  • Up to £400 winter sports equipment that your hired cover
  • Up to £200 replacement hire of winter sports equipment
  • Up to £200 lift pass cover
  • Up to £200 avalanche cover
  • Up to £300 piste closure cover
  • Up to £300 ski pack cover.

What are the other travel insurance options available at HSBC?

Travel insurance options at HSBC
HSBC golf cover

Optional Golf Cover is available at HSBC and it comes with the following benefits:

  • Up to £1,500 golf equipment that you own cover
  • Up to £250 hire of replacement golf equipment
  • Up to £250 pre-booked green fees cover.
HSBC business cover

Optional Business Travel Cover is not available however, you may still be covered under the Single or Annual Multi Trip policies if you choose to travel for business.

HSBC cruise cover

Not Available

HSBC gadget cover

Not Available

HSBC other extras

Scuba Diving Cover is also available as an optional upgrade.

Other travel insurance policy options available at HSBC

Watch out!

Due to Brexit, some outbound flights from international airports might be delayed or cancelled. We would advise you to call HSBC before travelling and make sure you get the right compensation amount for your flight or journey if it is cancelled or delayed as well as for Schedule Airline Failure Cover.

How much is HSBC travel insurance?

You'll find below indicative quotes per level of cover at HSBC:

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at HSBC:

Policy name

StandardPremier
Price - 3 days trip - 30 years old - Europe
£8,45£12,34
HSBC travel insurance in details

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It is, however, quite difficult to give precise price ranges as HSBC travel insurance policy quotes will depend on a range of factors such as:

  • Your age at the time of travelling
  • The length of your stay
  • Your trip destination (Europe, North America, Worldwide)
  • The period you wish to be covered for (single trip, annual multi-trip, extension)
  • If you need specific insurance (cruise, ski, backpackers, gadget cover)
  • Your medical condition before travelling
  • Who is travelling with you (on your own, as a couple, as a family).

Can I get travel insurance discounts or promo codes at HSBC?

15% discount when you purchase your policy online.

Use our travel insurance comparison tool to be aware of latest promo codes and vouchers available at HSBC.

What else should I know about HSBC travel insurance?

What are the general exclusions at HSBC travel insurance?

To be eligible for a travel insurance policy at HSBC:

  • You must be a resident of the UK
  • Your trip must start and end in the UK
  • If travelling within the UK, your trip must involve at least 2 nights consecutive stay at a pre-booked holiday accommodation
  • You must not travel with the intention to acquire medical assistance and should not be aware of any medical conditions that may need medical assistance while on your trip.

How do I get travel insurance quote from HSBC?

Nothing easier. Use our 100% online travel insurance comparison tool to compare all policies in just a few seconds, without giving any personal details. If HSBC is the right one for you, then just click on get quote and you'll be automatically directed through the company's sale channel.

Good to know

Shopping around while shopping for personal insurance and not auto-renewing is always the best way to get the best deal and benefit from new customers discounts.

How do I log in to HSBC website?

You can access your policy documents and details through the online banking customer portal.

How to claim at HSBC travel insurance?

Claims can only be done through calling the claims department

How to claim on HSBC travel insurance?
Claim by phone

0800 051 7459 (Premier)
01603 605124 (Standard)

How to make a claim on HSBC travel insurance

How do I contact HSBC travel insurance?

HSBC contact phone numbers

ServicesPhone numbersOpening hours
Customer Service
0800 169 4013

Monday to Friday: 9am to 5pm

Claims
0800 051 7459 (Premier)
01603 605124 (Standard)

Available 24/7

Medical Emergency
+44 1603 605128 (Standard)
'+44 1603 605 135 (Premier)

Available 24/7

HSBC contact phone numbers

HSBC other contact details

Contact details
Address

HSBC UK Bank plc
1 Centenary Square, Birmingham,
B1 1HQ,
United Kingdom

Email
[email protected]
HSBC contact details

How to cancel your annual HSBC travel insurance policy?

You will find below main information to cancel your travel insurance policy at HSBC:

How to cancel HSBC travel insurance?
Cancellation fees during cooling off period of 14 days
£0
Cancellation fees outside cooling off period

No refund

Cancel online

You can cancel your policy online by filling in the form on this page: https://workplace.aviva.co.uk/partners/hsbc-general-enquiries/contact-form-travel/

Cancel by phone

0800 169 4013

How to cancel HSBC travel insurance

Our opinion on HSBC travel insurance

HSBC is one of the largest banking organisations in the world. Its travel insurance products are underwritten by Aviva Insurance Limited, a leading insurance company in the UK that is authorised and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

The company's Single and Annual Multi Trip Policies are available across 2 levels: Standard and Premier. In addition to the main policies, one can opt for optional covers such as Golf, Baggage Cover, and Scuba Diving Cover.

We would recommend to HSBC to anyone looking for a simple and affordable Single or Annual Multi Trip travel insurance policy.

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Alexandre Desoutter
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Alexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications.

In this sense, his role leads him to carry out steering and support work with all HelloSafe editors and contributors so that the editorial line defined by the company is fully respected. and declined through the texts published daily on our platforms.

As such, Alexandre is responsible for implementing and maintaining the strictest journalistic standards within the HelloSafe editorial staff, in order to guarantee the most accurate, up-to-date information on our platforms. and expert as possible. Alexandre has in particular undertaken for two years now the implementation of a system of systematic double-checking of all the articles published within the HelloSafe ecosystem, able to guarantee the highest quality of information.