Midcounties cooperative Travel Insurance Review and Quotes

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Alexandre Desoutter updated on July 27, 2020

It might be the least exciting thing about your journey. But travel insurance is a must-have when it comes to getting assistance from the other side of the world.

Are you aware of this and are here to know whether Midcounties cooperative is the right company to go on holidays with?

In this definitive Midcounties cooperative review, we will tell you everything you need to know about their travel insurance policies: coverage options, prices, contact details, cancellation or claim process and much more. Let’s dive in!

Is Midcounties cooperative the best travel insurance for you?

Always just going for the cheapest travel insurance might not be the best option when it comes to getting assistance or a refund abroad.

At Safe, we strive to help any people travelling from the UK to get the best travel insurance to leave home with complete peace of mind. This is why we’ve dug into Midcounties cooperative travel insurance policy booklet and attributed our own neutral rating based on five weighted criteria as shown below.

4 Safe overall rating for Midcounties cooperative

Safe ratingOur opinion
Customer service & satisfaction

Online quote generation
Easily accessibly policy documents
4 star rating on Defaqto
No customer satisfaction rate on TrustPilot

Cover provided

Policies available across 3 levels of cover
Free flight delay airport lounge access
Winter sport, Cruise, Golf, Wedding and Business covers included as standard under Super level of cover
No Backpacker or Longstay Policies available

Value for money

Competitive prices
Children under the age of 2 covered free of charge when traveling under Family Cover

Financial strength

Co-Operative Travel Insurance is underwritten by Rock Insurance Group which is a specialist insurance group focused on offering affordable travel insurance. Rock is authorised and regulated by the Financial Conduct Authority
Cooptravel.co.uk is part of The Midcounties Cooperative, the second largest independent co-operative in the UK with gross sales of £787 million

Technology

Online quote generation
Online claim process available
User friendly website
Live chat feature available

Safe rating for Midcounties cooperative travel insurance

Midcounties cooperative travel insurance reviews by expert and consumers

Review organisationMidcounties cooperative travel insurance reviews
Defaqto expert

Economy: 3
Premier: 3
Super: 4

TrustPilot

Not Available

Consumer satisfaction rates on reviews for Midcounties cooperative holiday insurance

To check if Midcounties cooperative is the right travel insurance for you, you can use our free travel insurance comparison tool and get quotes from main travel insurance companies in a few seconds only. 100% anonymous and free.

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What does Midcounties cooperative travel insurance cover?

Midcounties cooperative travel insurance offers different travel insurance covers to suit any traveller needs, whether you’re leaving for three days alone in Scotland or six months in Antarctica with your partner or whole family.

Co-Operative Travel Insurance's policies are available for individuals, families, groups, couples and Single Parent Families.

Midcounties cooperative single-trip and annual multi-trip travel insurances

Single and annual multi-trip days and age limits at Midcounties cooperative
Maximum days per trip

Single Trip: Up to 548 days (64 years or less) & up to 92 days (65 years or more)
Annual Multi Trip: Up to 31 days (74 years or less) and up to 24 days (75 to 79 years) per trip

Maximum age limit

Single Trip: 79 years
Annual Multi Trip: 79 years

Maximum days and age limit for single-trip and annual multi-trip policies at Midcounties cooperative

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Midcounties cooperative:

Policy name

EconomyPremier Super
Defaqto expert rating
334
Excess (if not stated)
£100£100£0
Medical expenses
£5M£5M£5M
Trip cancellation / curtailment
£2,500£5,000£5,000
Delayed departure 12 hours
£10 £10£10
Delayed departure max
£100£100£100
Baggage & belongings
£1,500£1,500£1,500
Money including cash
£250£250£250
Repatriation
£5M£5M£5M
Personal liability
£2M£2M£2M
Personal accident (excess £0)
£10,000£10,000£10,000
Legal expenses
(excess £0)
£25,000 £25,000 £25,000
Hospital benefit
(excess £0)
£100 £100 £100
Accommodation cover
Not StatedNot StatedNot Stated
Pet care (excess £0)
£150£150£150
SAFI*
xxx
Medical screening
AvailableAvailableAvailable
Cruise / winter sports
OptionalOptionalOptional
Golf Cover
Availablexx
Midcounties cooperative travel insurance in details

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Midcounties cooperative winter sports travel insurancet

The winter sports travel insurance is usually an option that you can take on top of your single or annual multi-trip policy.

Optional Winter Sports Cover is available at Co-Operative Travel Insurance across all 3 levels of cover and it comes with the following benefits:

  • Cover available for people aged 65 years and below
  • Up to £1,000 ski equipment cover
  • Up to £75 for every 24 hours (maximum £300) ski pass cover
  • Up to £20 for every 24 hours (maximum £200) ski equipment delay cover
  • Up to £20 for every 24 hours (maximum £240) piste closure cover
  • Up to £20 for every 24 hours (maximum £240) if you're unable to ski due to an avalanche or landslide.

What are the other travel insurance options available at Midcounties cooperative?

Travel insurance options at Midcounties cooperative
Midcounties cooperative golf cover

Golf Cover is available as standard if you take out the Super level of cover and it comes with the following benefits:

  • Up to £1,000 golf equipment cover
  • Up to £250 per single item of the golf equipment
  • Up to £20 for every 24 hours (maximum £200) for golf equipment hire
  • Up to £75 for every 24 hours (maximum £300) for loss of green fees
  • Up to£100 for a Hole in One.
Midcounties cooperative business cover

Business Cover is available as standard if you take out the Super level of cover and it comes with the following benefits:

  • Up to £1,000 for business equipment
  • Up to £500 per single item of business equipment
  • Up to £30 for every 24 hours (maximum £300) for business equipment hire
  • Up to £1,000 for business money
  • Up to £500 for business cash.
Midcounties cooperative cruise cover

Optional Cruise Cover is available across all levels of covers and it comes with the following benefits:

  • Up to £2,000 for missed port departure
  • Up to £25 for every 24 hours (maximum £1,000) cabin confinement cover
  • Up to £300 for every port skipped due to itinerary change
  • Up to £500 for unused excursions.
Midcounties cooperative gadget cover

Optional Gadget Cover is available at Co-Operative Travel Insurance across all 3 levels of cover and it comes with the following benefits:

  • Up to £2,000 for replacement or repair of all gadgets
  • Up to £1,000 per single article or gadget
  • Up to £100 cover for unauthorised calls, texts and data use
  • Up to £2,000 a laptop.
Midcounties cooperative other extras

Wedding Extension Cover is available as standard if you take out a Super level of cover at Co-Operative Travel Insurance and it comes with the following benefits:

  • Up to £1,000 wedding rings cover
  • Up to £3,000 wedding gifts cover
  • Up to £3,000 wedding attire cover
  • Up to £3,000 for wedding photographs or video.
Other travel insurance policy options available at Midcounties cooperative

Watch out!

Due to Brexit, some outbound flights from international airports might be delayed or cancelled. We would advise you to call Midcounties cooperative before travelling and make sure you get the right compensation amount for your flight or journey if it is cancelled or delayed as well as for Schedule Airline Failure Cover.

How much is Midcounties cooperative travel insurance?

You'll find below indicative quotes per level of cover at Midcounties cooperative:

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Midcounties cooperative:

Policy name

Economy PremierSuper
Price - 7 days trip - 30 years old - Europe
£23,22£25,52£46,08
Price - annual policy - 30 years old - Europe
£52,18£57,41£82,04
Price - 7 days trip - 65 years old - Europe
£52,26£57,44£103,68
Price - annual policy - 65 years old - Europe
£117,40£129,18£184,58
Price - 7 days trip - 30 years old - USA
£40,99£45,08£76,45
Price - annual policy - 30 years old - USA
£76,13£83,74£121,92
Price - 7 days trip - 65 years old - USA
£92,22£101,45£172,02
Price - annual policy - 65 years old - USA
£171,28£188,40£274,31
Midcounties cooperative travel insurance in details

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It is, however, quite difficult to give precise price ranges as Midcounties cooperative travel insurance policy quotes will depend on a range of factors such as:

  • Your age at the time of travelling
  • The length of your stay
  • Your trip destination (Europe, North America, Worldwide)
  • The period you wish to be covered for (single trip, annual multi-trip, extension)
  • If you need specific insurance (cruise, ski, backpackers, gadget cover)
  • Your medical condition before travelling
  • Who is travelling with you (on your own, as a couple, as a family).

Can I get travel insurance discounts or promo codes at Midcounties cooperative?

They do not mention any discounts on their website. However, children under the age of 2 who are travelling under the Family Policy are covered free of charge.

Use our travel insurance comparison tool to be aware of latest promo codes and vouchers available at Midcounties cooperative.

What else should I know about Midcounties cooperative travel insurance?

What are the general exclusions at Midcounties cooperative travel insurance?

To be eiligible for a travel insurance cover at Co-Operative Travel Insurance:

  • You must be a resident of the UK
  • Your trip must not have started at the time of purchase of the policy
  • Cover is only provided for trips in the UK if you have a pre-booked and pre-paid accommodation of at least 2 nights
  • You trip must start and end in the United Kingdom
  • You must not be over the age of 79 years
  • You must be registered with a general practitioner.

How do I get travel insurance quote from Midcounties cooperative?

Nothing easier. Use our 100% online travel insurance comparison tool to compare all policies in just a few seconds, without giving any personal details. If Midcounties cooperative is the right one for you, then just click on get quote and you'll be automatically directed through the company's sale channel.

Good to know

Shopping around while shopping for personal insurance and not auto-renewing is always the best way to get the best deal and benefit from new customers discounts.

How do I log in to Midcounties cooperative website?

There is no login on the JS Travel Insurance website.

How to claim at Midcounties cooperative travel insurance?

There are 2 ways to make a claim: online and phone call

How to claim on Midcounties cooperative travel insurance?
Claim online

Submit you claim online

Claim by phone

02380 177285

How to make a claim on Midcounties cooperative travel insurance

How do I contact Midcounties cooperative travel insurance?

Midcounties cooperative contact phone numbers

ServicesPhone numbersOpening hours
Customer Service
0343 658 0325

Monday to Friday: 9am to 5pm

Medical Emergency
+44 (0)2380 177474

Available 24/7

Enquiries
01293 855876

Monday to Friday: 9am to 5pm

Gadget Claims
01285 626020

Not Stated

Midcounties cooperative contact phone numbers

Midcounties cooperative other contact details

Contact details
Address

Midcounties Travel Insurance
Griffin House
135 High Street
West Sussex
RH10 1DQ

Email
[email protected]
Midcounties cooperative contact details

How to cancel your annual Midcounties cooperative travel insurance policy?

You will find below main information to cancel your travel insurance policy at Midcounties cooperative:

How to cancel Midcounties cooperative travel insurance?
Cancellation fees during cooling off period of 14 days
£0
Cancellation fees outside cooling off period

No refund

Cancel by email
[email protected]
Cancel by phone

01293 855876

How to cancel Midcounties cooperative travel insurance

Our opinion on Midcounties cooperative travel insurance

Co-Operative Travel Insurance is part of The Midcounties Cooperative, the second largest independent co-operative in the UK and is underwritten by Rock Insurance Group, a specialist travel insurance group. In addition to having a 4 star Defaqto rating, Co-operative Travel also adheres to the Alternative Dispute Resolution Regulations 2015 EU Directive.

The company offers their main insurance policies across 3 levels of cover: Economy, Premier and Super. In addition to the main policies, they also offer optional covers such as Winter Sports, Golf, Cruise, and Wedding Covers.

We would recommend Co-Operative Travel Insurance to anyone looking for affordable travel insurance policies without sacrificing the quality of the insurance product.

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Alexandre Desoutter
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Alexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications.

In this sense, his role leads him to carry out steering and support work with all HelloSafe editors and contributors so that the editorial line defined by the company is fully respected. and declined through the texts published daily on our platforms.

As such, Alexandre is responsible for implementing and maintaining the strictest journalistic standards within the HelloSafe editorial staff, in order to guarantee the most accurate, up-to-date information on our platforms. and expert as possible. Alexandre has in particular undertaken for two years now the implementation of a system of systematic double-checking of all the articles published within the HelloSafe ecosystem, able to guarantee the highest quality of information.