Post Office Travel Insurance Review and Quotes
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It might be the least exciting thing about your journey. But travel insurance is a must-have when it comes to getting assistance from the other side of the world.
Are you aware of this and are here to know whether Post Office is the right company to go on holidays with?
In this definitive Post Office review, we will tell you everything you need to know about their travel insurance policies: coverage options, prices, contact details, cancellation or claim process and much more. Let’s dive in!
Is Post Office the best travel insurance for you?
Always just going for the cheapest travel insurance might not be the best option when it comes to getting assistance or a refund abroad.
At Safe, we strive to help any people travelling from the UK to get the best travel insurance to leave home with complete peace of mind. This is why we’ve dug into Post Office travel insurance policy booklet and attributed our own neutral rating based on five weighted criteria as shown below.
4,1 Safe overall rating for Post Office
| Safe rating | Our opinion | |
|---|---|---|
| Customer service & satisfaction |
Online quote generation | |
| Cover provided |
3 levels of cover available | |
| Value for money |
According to customer reviews, the company has a tendency to not pay out refunds when they're supposed to | |
| Financial strength |
Post Office Travel Insurance is underwritten by Great Lakes Reinsurance (UK) PLC and Europäische Reiseversicherung A.G. (ERV), and administered by Collinson Insurance Services Limited | |
| Technology |
Online quote generation |
Post Office travel insurance reviews by expert and consumers
| Review organisation | Post Office travel insurance reviews |
|---|---|
| Defaqto expert | Premier: 5 |
| TrustPilot | 1,6/5 based on 65 opinions |
To check if Post Office is the right travel insurance for you, you can use our free travel insurance comparison tool and get quotes from main travel insurance companies in a few seconds only. 100% anonymous and free.
Find the best travel insurance in just a few seconds!
What does Post Office travel insurance cover?
Post Office travel insurance offers different travel insurance covers to suit any traveller needs, whether you’re leaving for three days alone in Scotland or six months in Antarctica with your partner or whole family.
The insurance policies available at Post Office are open to families, groups, single parent families, etc.
Post Office single-trip and annual multi-trip travel insurances
| Single and annual multi-trip days and age limits at Post Office | |
|---|---|
| Maximum days per trip | Single Trips up to 120 days. |
| Maximum age limit | Up to 60 years old |
You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Post Office:
Policy name | Economy | Standard | Premier |
|---|---|---|---|
| Defaqto expert rating | Not available | Not available | 5 |
| Excess (if not stated) | £125 | £100 | £50 |
| Medical expenses | £2M | £5M | £10M |
| Trip cancellation / curtailment | £1000 | £3000 | £5000 |
| Delayed departure 12 hours | £0 | £20 | £20 |
| Delayed departure max | x | £300 | £400 |
| Baggage & belongings | x | £1500 | £2000 |
| Money including cash | £250 | £250 | £350 |
| Repatriation | Not Stated | Not Stated | Not Stated |
| Personal liability | £2M | £2M | £2M |
| Personal accident (excess £0) | £15 000 | £20 000 | £20 000 |
| Legal expenses (excess £0) | £25 000 | £25 000 | £25 000 |
| Hospital benefit (excess £0) | £15 for every 24 hours up to £150 | £25 for every 24 hours up to £300 | £40 for every 24 hours up to £500 |
| Accommodation cover | £2000 | £2000 | £2000 |
| SAFI* | x | £3000 | £5000 |
| Cruise / Winter sports | Optional | Optional | Optional |
| Golf Cover | x | Optional | Optional |
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Post Office backpacker travel insurance
Backpacker Travel Insurance Policy is available for travellers age 18 to 60 and it comes with the following benefits:
- Covers you for up to 18 months
- Up to £1,000 for cancellations or curtailment
- Up to £2 million for emergency medical expenses
- Up to £10,000 for personal accident cover
- Up to £1,000 for baggage cover
- Up to £250 for cash lost or stolen
- Up to £2 million for personal liability
- Up to £25,000 for legal expenses
Post Office winter sports travel insurancet
The winter sports travel insurance is usually an option that you can take on top of your single or annual multi-trip policy.
Winter Sports Cover is available at Post Office Travel Insurance across 3 levels of cover: Economy, Standard and Premier. It comes with the following benefits as standard:
- Up to £1,000 for ski equipment
- Up to £50 per day (total £500) to hire ski equipment
- Up to £400 for ski pack
- Up to £50 per day (total £500) in case the piste is closed
- Up to £350 if the piste is closed due to an avalanche.
What are the other travel insurance options available at Post Office?
| Travel insurance options at Post Office | |
|---|---|
| Post Office golf cover | Golf Cover is available at Post Office Travel Insurance across 2 levels of cover: Standard and Premier. It comes with the following benefits as standard:
|
| Post Office business cover | Not available |
| Post Office cruise cover | Cruise Cover is available at Post Office Travel Insurance across 3 levels of cover: Economy, Standard and Premier. It comes with the following benefits as standard:
|
| Post Office gadget cover | Optional Gadget Cover Policy is available and it covers up to £1,000 for lost, stolen or damage gadgets. |
| Post Office other extras | The following upgrades are available at Post Office Travel Insurance:
|
Watch out!
Due to Brexit, some outbound flights from international airports might be delayed or cancelled. We would advise you to call Post Office before travelling and make sure you get the right compensation amount for your flight or journey if it is cancelled or delayed as well as for Schedule Airline Failure Cover.
How much is Post Office travel insurance?
You'll find below indicative quotes per level of cover at Post Office:
You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Post Office:
Policy name | Economy | Standard | Premier |
|---|---|---|---|
| Price - 3 days trip - 30 years old - Europe | £8,15 | £10,69 | £12,32 |
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It is, however, quite difficult to give precise price ranges as Post Office travel insurance policy quotes will depend on a range of factors such as:
- Your age at the time of travelling
- The length of your stay
- Your trip destination (Europe, North America, Worldwide)
- The period you wish to be covered for (single trip, annual multi-trip, extension)
- If you need specific insurance (cruise, ski, backpackers, gadget cover)
- Your medical condition before travelling
- Who is travelling with you (on your own, as a couple, as a family).
Can I get travel insurance discounts or promo codes at Post Office?
They don't mention any discounts on their website.
Use our travel insurance comparison tool to be aware of latest promo codes and vouchers available at Post Office.
What else should I know about Post Office travel insurance?
What are the general exclusions at Post Office travel insurance?
To be eligible for a travel insurance policy at Post Office:
- You have reside in Great Britain, Northern Ireland, the Channel Islands or the Isle of Man (and not
spent more than 6 months abroad in the year prior to purchasing the policy) - You will be asked to show your passport and a valid visa
- You have to enrol at Medicare offices
- You must contact their 24 hours Emergency Service before seeking private treatment if Medicare cannot do it.
- Be registered with a general practitioner in Great Britain, Northern Ireland, the Channel Islands or the
Isle of Man.
How do I get travel insurance quote from Post Office?
Nothing easier. Use our 100% online travel insurance comparison tool to compare all policies in just a few seconds, without giving any personal details. If Post Office is the right one for you, then just click on get quote and you'll be automatically directed through the company's sale channel.
Good to know
Shopping around while shopping for personal insurance and not auto-renewing is always the best way to get the best deal and benefit from new customers discounts.
How do I log in to Post Office website?
Through the customer portal which you can access through this link Post Office Login, you can get access to the following:
- You can create your account for free
- You can get access to your policy documents and download them wherever and whenever you please
- You can get access to purchase quotes and also edit them
- You also get access to exclusive customer deals.
Account Creation and Log In Process
- Before accessing the customer portal, you will need to create an account first. Information needed to create your customer portal account will include first and last name, postcode, date of birth, email and a password of your choice.
- To create you account, click on 'register now' and fill in the necessary information on the blank fields
- Once your account is created, you can easily log in to the customer portal by using your email and password.
How to claim at Post Office travel insurance?
There is only one way to make a claim and that is through calling the claims department.
| How to claim on Post Office travel insurance? | |
|---|---|
| Claim online | Not available |
| Claim by phone | 0333 333 9702 |
How do I contact Post Office travel insurance?
Post Office contact phone numbers
| Services | Phone numbers | Opening hours |
|---|---|---|
| Customer Service | 0330 123 3690 | Monday to Friday: 8am - 8pm |
| Claims | 0333 333 9702 | Monday to Friday: 9am - 5pm |
| Medical Emergency | +44 208 865 3074 | Available 24/7 |
Post Office other contact details
| Contact details | |
|---|---|
| Address | Post Office Money Travel Insurance |
| [email protected] |
How to cancel your annual Post Office travel insurance policy?
You will find below main information to cancel your travel insurance policy at Post Office:
| How to cancel Post Office travel insurance? | |
|---|---|
| Cancellation fees during cooling off period of 14 days | £0 |
| Cancellation fees outside cooling off period | No refund |
| Cancel by phone | 0330 123 3690 |
Our opinion on Post Office travel insurance
Post Office Travel Insurance is offered by Post Office Management Services Limited, one of UK's largest retail network that has been serving the country for more than 370 years.
They offer a wide range of travel insurance products that is available across a large demographic. However, due to the low customer satisfaction rate on Trust Pilot, we would advise you to consider looking at other insurance companies such as World First and Alpha Travel Insurance.
