RIAS Travel Insurance Review and Quotes

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Alexandre Desoutter updated on July 27, 2020

It might be the least exciting thing about your journey. But travel insurance is a must-have when it comes to getting assistance from the other side of the world.

Are you aware of this and are here to know whether RIAS is the right company to go on holidays with?

In this definitive RIAS review, we will tell you everything you need to know about their travel insurance policies: coverage options, prices, contact details, cancellation or claim process and much more. Let’s dive in!

Is RIAS the best travel insurance for you?

Always just going for the cheapest travel insurance might not be the best option when it comes to getting assistance or a refund abroad.

At Safe, we strive to help any people travelling from the UK to get the best travel insurance to leave home with complete peace of mind. This is why we’ve dug into RIAS travel insurance policy booklet and attributed our own neutral rating based on five weighted criteria as shown below.

4,2 Safe overall rating for RIAS

Safe ratingOur opinion
Customer service & satisfaction

High customer satisfaction rate of 4.4/5 on TrustPilot
5 star rating on Defaqto
Easily accessible policy documents

Cover provided

Policy available across only one level of cover
High medical emergency cover limit of up to £10M
High cancellation cover limit of up to £5,000
No Backpacker or Longstay Travel Insurance

Value for money

Reasonably priced premiums
No discounts offered on the website

Financial strength

RIAS is a trading name of Ageas Retail Limited which is authorised and regulated by the Financial Conduct Authority

Technology

Online quote generation
User friendly website
Live chat feature available
Customer portal available
No online claims process

Safe rating for RIAS travel insurance

RIAS travel insurance reviews by expert and consumers

Review organisationRIAS travel insurance reviews
Defaqto expert

5

TrustPilot

4,4/5 based on more than 3.6K opinions

Consumer satisfaction rates on reviews for RIAS holiday insurance

To check if RIAS is the right travel insurance for you, you can use our free travel insurance comparison tool and get quotes from main travel insurance companies in a few seconds only. 100% anonymous and free.

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What does RIAS travel insurance cover?

RIAS travel insurance offers different travel insurance covers to suit any traveller needs, whether you’re leaving for three days alone in Scotland or six months in Antarctica with your partner or whole family.

RIAS's travel insurance policies are available for individuals, couples, groups and families.

RIAS single-trip and annual multi-trip travel insurances

Single and annual multi-trip days and age limits at RIAS
Maximum days per trip

Single Trip: 150 days
Annual Multi Trip: 31 or 45 days

Maximum age limit

Single Trip: No age limit
Annual Multi Trip: 65 years

Maximum days and age limit for single-trip and annual multi-trip policies at RIAS

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at RIAS:

Policy name

Standard
Defaqto expert rating
5
Excess (if not stated)
£50
Medical expenses
£10M
Trip cancellation / curtailment
£5,000
Delayed departure 12 hours
£20
Delayed departure max
£100
Baggage & belongings
£2,000
Money including cash
£750
Repatriation
£10M
Personal liability
£2M
Personal accident (excess £0)
£25,000
Legal expenses
(excess £0)
£25,000
Hospital benefit
(excess £0)
£500
Accommodation cover
£5,000
Pet care (excess £0)
£200
SAFI*
£1,500
Medical screening
x
Cruise cover
x
Winter sports
Optional
Golf Cover
Optional
RIAS travel insurance in details

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RIAS winter sports travel insurancet

The winter sports travel insurance is usually an option that you can take on top of your single or annual multi-trip policy.

Optional Winter Sports Cover is available at RIAS and it comes with the following benefits:

  • Up to £500 for winter sports equipment that you own
  • Up to £500 for winter sports equipment that you hired
  • Up to £300 replacement winter sports equipment hire
  • Up to £300 ski pack cover
  • Up to £300 piste closure cover
  • Up to £300 avalanche cover.

What are the other travel insurance options available at RIAS?

Travel insurance options at RIAS
RIAS golf cover

Optional Golf Cover is available at RIAS and it comes with the following benefits:

  • Up to £1,000
    golf equipment cover
  • Up to £300 replacement golf equipment hire
  • Up to £500 green fees cover.
RIAS business cover

Optional Business Travel Cover is not available however, you may still be covered under the Single or Annual Multi Trip policies if you choose to travel for business.

RIAS cruise cover

Not Available

RIAS gadget cover

Not Available

RIAS other extras

Excess Waiver Cover is also available as an upgrade.

Other travel insurance policy options available at RIAS

Watch out!

Due to Brexit, some outbound flights from international airports might be delayed or cancelled. We would advise you to call RIAS before travelling and make sure you get the right compensation amount for your flight or journey if it is cancelled or delayed as well as for Schedule Airline Failure Cover.

How much is RIAS travel insurance?

You'll find below indicative quotes per level of cover at RIAS:

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at RIAS:

Policy name

RIAS
Price - 7 days trip - 30 years old - Europe
£11.58
Price - annual policy - 30 years old - Europe
£42.20
Price - 7 days trip - 65 years old - Europe
£19.45
Price - annual policy - 65 years old - Europe
£74.27
Price - 7 days trip - 30 years old - USA
£51.54
Price - annual policy - 30 years old - USA
£116.89
Price - 7 days trip - 65 years old - USA
£94.85
Price - annual policy - 65 years old - USA
£185.87
RIAS travel insurance in details

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It is, however, quite difficult to give precise price ranges as RIAS travel insurance policy quotes will depend on a range of factors such as:

  • Your age at the time of travelling
  • The length of your stay
  • Your trip destination (Europe, North America, Worldwide)
  • The period you wish to be covered for (single trip, annual multi-trip, extension)
  • If you need specific insurance (cruise, ski, backpackers, gadget cover)
  • Your medical condition before travelling
  • Who is travelling with you (on your own, as a couple, as a family).

Can I get travel insurance discounts or promo codes at RIAS?

No discounts mentioned on RIAS's website.

Use our travel insurance comparison tool to be aware of latest promo codes and vouchers available at RIAS.

What else should I know about RIAS travel insurance?

What are the general exclusions at RIAS travel insurance?

To be eligible for a travel insurance policy at RIAS:

  • You must be a resident of the UK and have been for the previous 6 months prior to purchase of policy
  • Your trip must start and end in the UK
  • You must be registered with the medical practitioner in the UK
  • For couples and family policies, all adults must live at the same address
  • You must not be travelling against your government's travel advice
  • You must disclose any pre-existing medical condition you have.

How do I get travel insurance quote from RIAS?

Nothing easier. Use our 100% online travel insurance comparison tool to compare all policies in just a few seconds, without giving any personal details. If RIAS is the right one for you, then just click on get quote and you'll be automatically directed through the company's sale channel.

Good to know

Shopping around while shopping for personal insurance and not auto-renewing is always the best way to get the best deal and benefit from new customers discounts.

How do I log in to RIAS website?

Through the customer portal, you can view your policy documents, change personal details such as addresses or payment methods, and renew your policy. You can access the customer portal by clicking on 'Existing Customers' button on the Homepage which will lead you to this page

How to claim at RIAS travel insurance?

Claims can only be done through calling the claims department

How to claim on RIAS travel insurance?
Claim by phone

0345 415 0455

How to make a claim on RIAS travel insurance

How do I contact RIAS travel insurance?

RIAS contact phone numbers

ServicesPhone numbersOpening hours
Customer Service
0345 045 1320

Monday to Friday: 9am to 5pm

Legal Advice
0344 893 9013

Available 24/7

Medical Emergency
+44 23 8064 4633 (France, Portugal, Spain, Greece and Italy)
011 44 23 8064 4633 (USA and Canada)

Available 24/7

Claims
0345 415 0455

Available 24/7

RIAS contact phone numbers

RIAS other contact details

Contact details
Address

RIAS Travel Insurance
Ageas House, Hampshire Corporate Park,
Templars Way, Eastleigh,
Hampshire SO53 3YA

Email
[email protected]
RIAS contact details

How to cancel your annual RIAS travel insurance policy?

You will find below main information to cancel your travel insurance policy at RIAS:

How to cancel RIAS travel insurance?
Cancellation fees during cooling off period of 14 days
£0
Cancellation fees outside cooling off period

No refund

Cancel by email
[email protected]
Cancel by phone

0345 234 0008

How to cancel RIAS travel insurance

Our opinion on RIAS travel insurance

RIAS is a trading name of Ageas Retail Limited which is authorised and regulated by the Financial Conduct Authority. The company offers Single and Annual Multi Trip Policies across only one standard level of cover. In addition to the main insurance policies, optional covers such as Golf and Winter Sports are available.

The maximum duration for the Single Trip Policy is 150 days and that of the Annual Multi Trip Policy can be either 31 days or 45 days per trip. Even though the policies are only available across one level of cover, the covers are offered at high limits. For example the medical emergency cover limit is £10M, personal accident is £25,000 and cancellation cover is £5,000.

Due to the high customer satisfaction rate on TrustPilot and the 5 star Defaqto rating, we would recommend RIAS Travel Insurance to anyone looking for affordable premiums for a Single or Annual Multi Trip Policy and may be interested in adding optional covers such as Golf or Winter Sports.

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Alexandre Desoutter
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Alexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications.

In this sense, his role leads him to carry out steering and support work with all HelloSafe editors and contributors so that the editorial line defined by the company is fully respected. and declined through the texts published daily on our platforms.

As such, Alexandre is responsible for implementing and maintaining the strictest journalistic standards within the HelloSafe editorial staff, in order to guarantee the most accurate, up-to-date information on our platforms. and expert as possible. Alexandre has in particular undertaken for two years now the implementation of a system of systematic double-checking of all the articles published within the HelloSafe ecosystem, able to guarantee the highest quality of information.