Santander Travel Insurance Review and Quotes
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It might be the least exciting thing about your journey. But travel insurance is a must-have when it comes to getting assistance from the other side of the world.
Are you aware of this and are here to know whether Santander is the right company to go on holidays with?
In this definitive Santander review, we will tell you everything you need to know about their travel insurance policies: coverage options, prices, contact details, cancellation or claim process and much more. Let’s dive in!
Is Santander the best travel insurance for you?
Always just going for the cheapest travel insurance might not be the best option when it comes to getting assistance or a refund abroad.
At Safe, we strive to help any people travelling from the UK to get the best travel insurance to leave home with complete peace of mind. This is why we’ve dug into Santander travel insurance policy booklet and attributed our own neutral rating based on five weighted criteria as shown below.
4 Safe overall rating for Santander
| Safe rating | Our opinion | |
|---|---|---|
| Customer service & satisfaction |
Online quote generation | |
| Cover provided |
Policy available across only one level of cover | |
| Value for money |
Fairly priced premiums | |
| Financial strength | Santander Travel Insurance is arranged, administered and underwritten by Chubb European Group SE which is authorised and regulated by the Financial Conduct Authority | |
| Technology |
Availability of customer portal |
Santander travel insurance reviews by expert and consumers
| Review organisation | Santander travel insurance reviews |
|---|---|
| Defaqto expert | Not available |
| TrustPilot | 1,5/5 based on more than 2,2K opinions |
To check if Santander is the right travel insurance for you, you can use our free travel insurance comparison tool and get quotes from main travel insurance companies in a few seconds only. 100% anonymous and free.
Find the best travel insurance in just a few seconds!
What does Santander travel insurance cover?
Santander travel insurance offers different travel insurance covers to suit any traveller needs, whether you’re leaving for three days alone in Scotland or six months in Antarctica with your partner or whole family.
Santander's Travel Insurance Policies are available for individuals as well as families.
Santander single-trip and annual multi-trip travel insurances
| Single and annual multi-trip days and age limits at Santander | |
|---|---|
| Maximum days per trip | Single Trip: Up to 365 days |
| Maximum age limit | Single Trip: 74 years |
You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Santander:
Policy name | Standard |
|---|---|
| Defaqto expert rating | Not Available |
| Excess (if not stated) | £50 |
| Medical expenses | Unlimited |
| Trip cancellation / curtailment | £5,000 |
| Delayed departure 12 hours | £20 |
| Delayed departure max | £250 |
| Baggage & belongings | £2,000 |
| Money including cash | £500 |
| Repatriation | Unlimited |
| Personal liability | £2M |
| Personal accident (excess £0) | £25,000 |
| Legal expenses (excess £0) | £25,000 |
| Hospital benefit (excess £0) | £1,000 |
| Accommodation cover | £500 |
| Pet care (excess £0) | £100 |
| SAFI* | x |
| Medical screening | x |
| Cruise cover | Optional |
| Winter sports | Optional |
| Golf Cover | Optional |
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Santander winter sports travel insurancet
The winter sports travel insurance is usually an option that you can take on top of your single or annual multi-trip policy.
Optional Winter Sports Cover is available at Santander and it comes with the following benefits:
- Up to £500 for winter sports equipment stolen, lost or damaged
- Up to £500 for hired winter sports equipment stolen, lost or damaged
- Up to £200 to hire winter sports equipment
- Up to £300 ski pack cover
- Up to £250 piste closure cover
- Up to £250 avalanche cover.
What are the other travel insurance options available at Santander?
| Travel insurance options at Santander | |
|---|---|
| Santander golf cover | Optional Golf Cover is available at Santander and it comes with the following benefits:
|
| Santander business cover | Business Cover Option is available at Santander and it comes with the following benefits:
|
| Santander cruise cover | Optional Cruise Extension is available at Santander and it comes with the follwoing benefits:
|
| Santander gadget cover | Not Available |
| Santander other extras | Specific Optional Insurance Covers available are:
|
Watch out!
Due to Brexit, some outbound flights from international airports might be delayed or cancelled. We would advise you to call Santander before travelling and make sure you get the right compensation amount for your flight or journey if it is cancelled or delayed as well as for Schedule Airline Failure Cover.
How much is Santander travel insurance?
You'll find below indicative quotes per level of cover at Santander:
You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at Santander:
Policy name | Standard |
|---|---|
| Price - 3 days trip - 30 years old - Europe | £9,76 |
Find the best travel insurance in just a few seconds!
It is, however, quite difficult to give precise price ranges as Santander travel insurance policy quotes will depend on a range of factors such as:
- Your age at the time of travelling
- The length of your stay
- Your trip destination (Europe, North America, Worldwide)
- The period you wish to be covered for (single trip, annual multi-trip, extension)
- If you need specific insurance (cruise, ski, backpackers, gadget cover)
- Your medical condition before travelling
- Who is travelling with you (on your own, as a couple, as a family).
Can I get travel insurance discounts or promo codes at Santander?
They do not mention any discounts on their website.
Use our travel insurance comparison tool to be aware of latest promo codes and vouchers available at Santander.
What else should I know about Santander travel insurance?
What are the general exclusions at Santander travel insurance?
To be eligible for a travel insurance policy at Santander:
- You must be a resident of the UK
- You must be below the age of 74 years
- You must not have been diagnosed with a terminal illness
- You must not be travelling with the intention to acquire medical attention.
How do I get travel insurance quote from Santander?
Nothing easier. Use our 100% online travel insurance comparison tool to compare all policies in just a few seconds, without giving any personal details. If Santander is the right one for you, then just click on get quote and you'll be automatically directed through the company's sale channel.
Good to know
Shopping around while shopping for personal insurance and not auto-renewing is always the best way to get the best deal and benefit from new customers discounts.
How do I log in to Santander website?
Through the customer portal, you can access your policy documents, sign up for a new policy, make changes to your policy and cancel your policy if you haven't made any claims.
Just log on to your customer portal here.
How to claim at Santander travel insurance?
There is only one way to make a claim and that is through phone calls.
| How to claim on Santander travel insurance? | |
|---|---|
| Claim online | Not available |
| Claim by phone | 0800 519 9925 |
How do I contact Santander travel insurance?
Santander contact phone numbers
| Services | Phone numbers | Opening hours |
|---|---|---|
| Customer Service | 0800 519 9925 | Monday to Friday: 9am to 5pm |
| Medical Emergency | +44 (0)20 7173 7177 | Available 24/7 |
Santander other contact details
| Contact details | |
|---|---|
| Address | Customer Service, |
| [email protected] |
How to cancel your annual Santander travel insurance policy?
You will find below main information to cancel your travel insurance policy at Santander:
| How to cancel Santander travel insurance? | |
|---|---|
| Cancellation fees during cooling off period of 14 days | £0 |
| Cancellation fees outside cooling off period | No refund |
| Cancel by mail | The Customer Service Manager |
| Cancel by email | [email protected] |
| Cancel online | You can cancel your policy online through the customer portal at: https://www.santandertravelinsurance.co.uk/secure/self-service/my-insurance |
| Cancel by phone | 0800 519 9921 |
Our opinion on Santander travel insurance
Santander Travel Insurance is arranged, administered and underwritten by Chubb European Group SE which is authorised and regulated by the Financial Conduct Authority.Even though the company has a low customer satisfaction rate on Trust Pilot, it is important to note that it has mostly been focusing on banking and therefore, most of the reviews left on Trust Pilot are from their banking customers. Unfortunately, Santander doesn't have a Defaqto rating which may make it much harder for one to decided on whether to get insured by them or not.
For your own peace of mind, we would recommend well known travel insurance companies that have a high customer satisafaction rate as well as a high Defaqto rating such as RAC Travel Insurance and Staysure Travel Insurance.
