Insurance travel forms

2 comments on "Insurance travel forms"
Raymond frodsham, on September 18, 2020

If we have not gone on holiday because of the virus is our flight still covered by atol . even though the
flight was still going

Alexandre desoutter, on September 18, 2020

Hi Raymond,
If you have purchased a flight directly through an airline company, your tickets are not covered by the ATOL protection scheme (Covid or not).
If you booked your trip though a travel company, and that company decided to cancel your holidays due to Covid-19, then yes, you should be entitled to be refunded under the ATOL protection scheme.
If your travel company has not cancelled your holidays, but you decided by yourself not to go, in this case you may not be covered under the ATOL scheme.
We hope the response was clear enough :)
Best regards,
The HelloSafe team

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