Debenhams Wedding Insurance Review and Quotes

antoine fruchard Antoine Fruchard  updated on July 27, 2020

Are you getting married, and wondering if Debenhams is the best insurer to cover your event? 

You are at the right place!

In the below review, we will tell you everything you need to know about Debenhams Wedding Insurance: prices and cover breakdown per level of protection available, contact details, claim process and much more.

Let’s dive in. 

Is Debenhams the best insurer to cover your wedding?

You may already know that going always for the cheapest wedding insurance premium is not the best option when it comes to getting refund in case something goes wrong while planning your event.

At Safe, we strive to help any UK resident getting married to get the best wedding cover to organize such a beautiful day with complete peace of mind. This is why we’ve dug into Debenhams’s policy booklet and attributed our own neutral rating based on five weighted criteria as shown below. 

4,3 Safe overall rating for Debenhams

Safe ratingOur opinion
Customer service & satisfaction
and claims

Easy to access policy information

High customers satisfaction reviews on Defaqto

Cover provided for your home

5 levels of cover from £10K to £50 K cancellation amount

Optional extras such as marquee cover, ceremonial sword or extended public liability available

Value for money

Vouchers available at Debenhams

Cancellation limit starting at £10K

No basic wedding insurance available

Financial strength

Very trustworthy company expert in providing insurance and financial products

Debenhams Retail Ltd is underwritten by UK General Insurance Ltd, authorised and regulated by the FCA.

Technology

100% online quote process

Claims handled by phone or email, not online

No chatbot or mobile app

Safe rating for Debenhams wedding insurance

To get the best deal for your event, compare Debenhams wedding insurance with other wedding insurance deals on the market. 100% free and anonymous.

Expert and consumers reviews for Debenhams wedding insurance

Review organisationDebenhams wedding insurance reviews
Trustpilot4,2/5 based on 32 opinions
Expert and consumers reviews for Debenhams wedding insurance

What does Debenhams wedding insurance cover?

You will find below Debenhams wedding insurance breakdown per level of cover. Limits mentioned are a maximum of compensation you can get, depending on what you spent.

Policy name

GoldEmeraldPlatinumRubyDiamond
Premium£60£80£102£157£209
Excess£50£50£50£50£50
Cancellation£10 000£15 000£25 000£35 000£60 000
Bridal attire£5 000£8 000£10 000£15 000£25 000
Wedding gifts£2 500£4 000£7 000£10 000£12 500
Cash and voucher limit for giftsNot statedNot statedNot statedNot statedNot stated
Photo or video£5 000£7 500£10 000£18 500£27 500
Cake£3 000£7 500£10 000£12 500£15 000
Rings£2 500£4 000£6 000£9 000£12 500
Flower£3 000£7 500£10 000£12 500£15 000
Liability coveragePersonalPersonalPersonalPersonalPersonal
Liability limit£2 000 000£2 000 000£2 000 000£2 000 000£2 000 000
Transport£3 000£7 500£10 000£12 500£25 000
Supplier failure£5 000£7 500£12 500£18 500£27 500
Legal expenses£5 000£10 000£1 000£20 000£20 000
Debenhams wedding insurance

No new wedding insurance policies issued because of covid for the time being. For existing customers, wedding insurance will remain unchanged.

How much does Debenhams wedding insurance cost?

You will find below Debenhams wedding insurance premiums:

Policy name

GoldEmeraldPlatinumRubyDiamond
Premium£60£80£102£157£209
Debenhams wedding insurance

However, you may find better value for money deals shopping around and compare Debenhams wedding gifts, flowers, rings and cancellation cover with others insurers’ offers. Compare 12 weddings insurance plans in a few secs only, 100% anonymously.


You can adjust your wedding insurance premium getting optional extras such as:

  • marquee cover
  • extended public liability
  • extended supplier failure
  • excess waiver.

Can I get Debenhams wedding insurance promo code or vouchers?

£10 vouchers are available at Debenhams when you purchase wedding insurance.
Check on our comparison tool to be aware of latest promo codes and vouchers.

How to claim on Debenhams wedding insurance?

To claim on your Debenhams Wedding Insurance, always provide the reference number 06663B along with your policy number mentioned on your schedule.

Contact details
Claim by mail at Debenhams

Debenhams Wedding Insurance

Direct Group Wedding Services

PO Box 1188

Doncaster DN1 9PQ

Claim by email at Debenhams[email protected]
Claim by phone at Debenhams

0344 412 4296

How to claim on my Debenhams wedding insurance

How to contact Debenhams wedding insurance?

To contact Debenhams, you can refer to the table below:

Phone numbersOpening hours
Customer service (compliants regarding sale of policy)0345 218 2685

Not stated

Wedding claims helpline0344 412 4296

Not stated

Debenhams wedding insurance phone numbers
Contact details
Contact by mail

Customer Relations Team

UK General Insurance Limited, Cast House, Old Mill Business

Park, Gibraltar Island Road, Leeds LS10 1RJ

Contact by email[email protected]
Debenhams wedding insurance contact details

How to cancel my Debenhams wedding insurance?

If you wish to cancel your wedding insurance cover, whatever the reason, you always have the right to do it within 14 days of receiving your wedding insurance policy documents. You will therefore get full refund of the premium you paid (providing that you haven’t made any claim and that the wedding event has not taken place).

After this 14 days cooling-off period, you can cancel at anytime, but you may not be entitled for a refund. Check with Debenhams.

Debenhams is also allowed to cancel your insurance policy if there is a valid reason to do so, as long as they give you a 14 days notice letter. You will therefore get a total refund. Valid reasons include:

  • bad or abusive customer behavior;
  • failure to pay on time;
  • failure to provide documents.

Our opinion on Debenhams wedding insurance?

Debenhams is a highly trustworthy insurance company specialist in providing insurance and financial products. The company offers 5 levels of protection with cancellation limit amount starting at £10 000, which is very high. Quotes are competitive.

Debenhams Wedding Insurance is rated 4,2 on Trustpilot, which means the claim process must be ver well handled.

In overall, we recommend this company.