John Lewis Wedding Insurance Review and Quotes

James Rodriguez James Rodriguez  updated on July 27, 2020

Are you getting married, and wondering if John Lewis is the best insurer to cover your event? 

You are at the right place!

In the below review, we will tell you everything you need to know about John Lewis Wedding Insurance: prices and cover breakdown per level of protection available, contact details, claim process and much more.

Let’s dive in. 

Is John Lewis the best insurer to cover your wedding?

You may already know that going always for the cheapest wedding insurance premium is not the best option when it comes to getting refund in case something goes wrong while planning your event.

At Safe, we strive to help any UK resident getting married to get the best wedding cover to organize such a beautiful day with complete peace of mind. This is why we’ve dug into John Lewis’s policy booklet and attributed our own neutral rating based on five weighted criteria as shown below. 

3,9 Safe overall rating for John Lewis

Safe ratingOur opinion
Customer service & satisfaction
and claims

Easy to access information and prices

3,5/5 on Trustpilot for John Lewis finance in general

Cover provided for your home

6 levels of cover up to £100K cancellation amount

Wedding rings and gifts cover up to £15K

Marquee cover and overseas wedding available as optional extras

Paid deposit covered

Value for money

No price offer below £60

Financial strength

John Lewis Wedding Insurance is underwritten by Royal & Sun Alliance Insurance, regulated and authorized by the FCA.


Customer portal available to manage your policy (My wedding login)

Claim process handled through contact form

Safe rating for John Lewis wedding insurance

To get the best deal for your event, compare John Lewis wedding insurance with other wedding insurance deals on the market. 100% free and anonymous.

Expert and consumers reviews for John Lewis wedding insurance

Review organisationJohn Lewis wedding insurance reviews
Trustpilot3,5/5 based on 922 opinions
Expert and consumers reviews for John Lewis wedding insurance

What does John Lewis wedding insurance cover?

You will find below John Lewis wedding insurance breakdown per level of cover. Limits mentioned are a maximum of compensation you can get, depending on what you spent.

Policy name

Level 1Level 2Level 3Level 4Level 5Level 6
Cancellation£10 000£15 000£20 000£30 000£50 000£100 000
Bridal attire£5 000£7 500£10 000£15 000£25 000£50 000
Wedding gifts£2 000£4 000£6 000£10 000£12 500£15 000
Cash and voucher limit for giftsNot statedNot statedNot statedNot statedNot statedNot stated
Photo or video£5 000£7 500£10 000£15 000£25 000£50 000
Cake£5 000£7 500£10 000£15 000£25 000£50 000
Rings£2 000£4 000£6 000£10 000£12 500£15 000
Flower£5 000£7 500£10 000£15 000£25 000£50 000
Liability coveragePersonalPersonalPersonalPersonalPersonalPersonal
Liability limit£2 500 000£2 500 000£2 500 000£5 000 000£5 000 000£5 000 000
Transport£5 0007500£10 000£15 000£25 000£50 000
Supplier failure£5 0007500£10 000£15 000£25 000£50 000
Legal expenses£10 000£10 000£10 000£10 000£10 000£10 000
John Lewis wedding insurance

John Lewis “will provide cover if your venue is unable to hold your wedding due to the outbreak of disease, the venue is closed by the relevant authority, or the death, injury or sickness of you, your close relative or members of your wedding party (i.e. the best man, bridesmaids, page boys and ushers) that would make continuance of the wedding inappropriate, subject to the policy terms and conditions.” Cancellation cover will depend on each claim circumstances.

How much does John Lewis wedding insurance cost?

You will find below John Lewis wedding insurance premiums:

Policy name

Level 1Level 2Level 3Level 4Level 5Level 6
John Lewis wedding insurance

However, you may find better value for money deals shopping around and compare John Lewis wedding gifts, flowers, rings and cancellation cover with others insurers’ offers. Compare 12 weddings insurance plans in a few secs only, 100% anonymously.

You can adjust your wedding insurance premium getting optional extras such as:

  • marquee cover
  • extended public liability
  • extended supplier failure
  • excess waiver.

Can I get John Lewis wedding insurance promo code or vouchers?

Check on our comparison tool to be aware of latest promo codes and vouchers available at John Lewis.

How to claim on John Lewis wedding insurance?

To claim on your wedding insurance at John Lewis, the insurer advises you to go through the online form accessible as mentioned below, except if your wedding takes place within the next 14 days.

Contact details
Claim by mail at John Lewis

John Lewis Wedding Insurance,

Claims Department, PO Box 256,

Wymondham, NR18 8DQ

Claim by email at John LewisUnless your wedding is in the next 14 days, you should use this form to claim:
Claim by phone at John Lewis

0330 102 2759

How to claim on my John Lewis wedding insurance

How to contact John Lewis wedding insurance?

To contact John Lewis, you can refer to the table below:

Phone numbersOpening hours
Customer service0330 102 2747

Monday to Friday between 8am and 8pm

Saturday between 9am and 5pm

Sunday between 10am and 4pm.

Claims0330 102 2759

Monday to Friday between 8am and 6pm

Saturday between 9am and 5pm

John Lewis wedding insurance phone numbers
Contact details
Contact by mail

John Lewis Wedding Insurance

Servicing Department, PO Box 1357

Peterborough, PE2 2QS

Contact by email
John Lewis wedding insurance contact details

How to cancel my John Lewis wedding insurance?

If you wish to cancel your wedding insurance cover, whatever the reason, you always have the right to do it within 14 days of receiving your wedding insurance policy documents. You will therefore get full refund of the premium you paid (providing that you haven’t made any claim and that the wedding event has not taken place).

After this 14 days cooling-off period, you can cancel at anytime, but you may not be entitled for a refund. Check with John Lewis.

John Lewis is also allowed to cancel your insurance policy if there is a valid reason to do so, as long as they give you a 14 days notice letter. You will therefore get a total refund. Valid reasons include:

  • bad or abusive customer behavior;
  • failure to pay on time;
  • failure to provide documents.

Our opinion on John Lewis wedding insurance?

John Lewis is a highly trustworthy insurance provider. The company offers 6 levels covering up to £100 000 of cancellation amount in case something goes wrong.
Anyone can therefore find a suitable policy. Overseas and marquee cover are available as optional extras. John Lewis provides up to £5M as public liability cover for the three highest levels of protection.

The company also provides car, home, pet, travel and all sorts of financial products.
The claim process is mainly handled by contact form. Customers reviews are average but in general, we do recommend this company.